Broken legs!

[lek996]

Hi,
Been o/c'ing my 1.4 Athlon for six months using fairly extreme water cooling. After some days of strange problems(strange lock ups, error messages and restarts) I pulled the computer apart to find that 7 or 8 of the "legs" had separated from the CPU ceramic...............DAMN. No wonderI was having problems. Any one else had this happen?? and whats the cause.
I was running at 1.85 core voltage and MBM on my A7V 266-E mobo reckoned the core was anywhere between 28 and 42 degrees celcius depending on how much I cooled the water. :( :(

[LutaWicasa]

Whoa!!:eek:
That's a totally new one for me, never seen anything like that.:confused:

[jbslow]

Wow I thought those pins were connected to the copper plate thats wierd.

[Matthew1001]

Is it possible to fix it and put them back on or do you have to buy a whole new one?

[jbslow]

Originally posted by Matthew1001
Is it possible to fix it and put them back on or do you have to buy a whole new one?

It think this warrents an RMA overclocking had nothing to do with that...

[Matthew1001]

Originally posted by jbslow


It think this warrents an RMA overclocking had nothing to do with that...

Probably. What does RMA stand for?

[oops]

But i remember i've read about warranty doesn't include physical damage.

[jbslow]

Return Merchandise Authorization

[Matthew1001]

Where did you get the processor?

[grunjee]

That is definitely bizarre! And I would RMA that thing... like jbslow said, there's no way OC'ing did that...

[Cown]

damn, hope i never get to experince that one... :eek:

[eXtraktor]

Originally posted by oops
But i remember i've read about warranty doesn't include physical damage.


Yea, physical damage done by you, but this cant have been done by you, the pins arent bent, they just broke off. RMA it for sure.

[Thelemac]

How often and how quickly did you chang the temp of the processor? That *might* have been what did it.

Yeah, but that's weird. Very weird. :confused:

[Lance Thornton]

Very odd indeed. I hope I never experience the same on my xp1700. I do wonder if there's a way to solder or re-attach the pins again, talk about fine detail work!!

[eobard]

Originally posted by grunjee
That is definitely bizarre! And I would RMA that thing... like jbslow said, there's no way OC'ing did that...

And when you do RMA it, make sure to point out that if they're unwilling to replace it that you'd be more than happy to show the press about the quality of the chips they produce. That'll make their blood pressure go up (and stock prices go down if they still hassle you about a replacement.)

[lek996]

Hope this reply will post. I went back to where I bought the CPU from here in Chiang Mai(Thailand)
They basically didn't want to know about it and wouldn't even try to send it back to the wholesaler for a possible claim.
I mailed AMD who were more helpful, but kept repeating their warranty policies. Maybe I was too honest with them as I said I had water cooling etc. This didn't fit their "thermal solutions"
The person who replied did offer his own view. Said the extra CPU current(I use 1.85 v) and the extra heat may have caused the problem. But as my CPU temp are lower than their reccomendations by far that didn't make much sense.
Could it have been too cold in the water block?? I have had the water down to - 8 celcius before firing the computer up. It normally settles down around -1 or -2 celcius when the computer is CPUrunning. Thast read from between the waterblock and the CPU
So, looks like no one has any idea basically.....Hmmmmm
maybe its time to switch back to Intel

[aixelsiD]

Originally posted by lek996
Hope this reply will post. I went back to where I bought the CPU from here in Chiang Mai(Thailand)
They basically didn't want to know about it and wouldn't even try to send it back to the wholesaler for a possible claim.
I mailed AMD who were more helpful, but kept repeating their warranty policies. Maybe I was too honest with them as I said I had water cooling etc. This didn't fit their "thermal solutions"
The person who replied did offer his own view. Said the extra CPU current(I use 1.85 v) and the extra heat may have caused the problem. But as my CPU temp are lower than their reccomendations by far that didn't make much sense.
Could it have been too cold in the water block?? I have had the water down to - 8 celcius before firing the computer up. It normally settles down around -1 or -2 celcius when the computer is CPUrunning. Thast read from between the waterblock and the CPU
So, looks like no one has any idea basically.....Hmmmmm
maybe its time to switch back to Intel

I know what it is (I think). You know how potholes form in the road? Water freezes in the cracks, expands, and then melts again. The fluctuation of the temperatures could have caused expansion and (the word for the oppsite of expansion) of the pins, making them eventually lose their grip and fall off or something. I dunno if this makes any sense, but I think it has to do with the temps flucuating a lot. And don't go back to Intel, since its a rare problem, and probably had nothing to do with it being an AMD chip.

[WyrmMaster]

I suppose you could try reattaching them, but im not sure how. Maybe sodder, but be careful:eek:

[Luie]

Probably you won't want to switch back to Intel. Why? because my friend in HK experiened the same thing with his P3 1Ghz. He said it came off after he pulled out the cpu for cleaning the thermo paste. (he was about to switch a new heatsink)

Instead of informing Intel, he went a got another P3 1Ghz from the computer store nearby.

[rlemieux]

One suggestion, if may go against the morals of some here, but next time just tell them you have no idea of what happened. You used the stock heatsink and fan. Oh, and you know nothing about water, or overcloking....

[aixelsiD]

Originally posted by rlemieux
One suggestion, if may go against the morals of some here, but next time just tell them you have no idea of what happened. You used the stock heatsink and fan. Oh, and you know nothing about water, or overcloking....

In this situation most really won't care, because the accident wasn't overclocking related (or so we think).

[rlemieux]

Still why disclose it, after overclocking you void your waranty. So technically even if the chip failed because of nothing he did, it still would not be covered by waranty.

[aixelsiD]

Originally posted by rlemieux
Still why disclose it, after overclocking you void your waranty. So technically even if the chip failed because of nothing he did, it still would not be covered by waranty.

I was referring to the people here who usually pick on cheapo's who RMA after frying their chips.

[rlemieux]

I get ya, I read it wrong. Personally I got no problem with sending it back after its fried, but then thats just me.

[aixelsiD]

Originally posted by rlemieux
I get ya, I read it wrong. Personally I got no problem with sending it back after its fried, but then thats just me.

Personally, I've never touched a CPU, so I'm on the fence in regards to this issue.

[rlemieux]

Personally I see no problem with sending something back after its been burnt up with in reason. Obviously if I am using liquid nitrogen and maxing a processor out to just get it to post I would not send it back. But if my processor I am running died tomorrow, I would send it back in a heart beat.

Ive personally spent hundreds of dollars on heatsinks, fans, etc. to keep my system running cool. In most cases even at overclocked speeds our systems(overclockers) run cooler than stock processors running with the stock heatsink and fan. That why we invest so much money and time into it, to limit what can go wrong. And 9 time out of 10 everything goes right and we have a processor that runs good and stable for the duration of the time we use it. But Ocasionally your gonna get one that gets that unexpected "opps" thrown in there. Who knows, maybe most of these would have died without our help. But I see no problem with sending a couple of hundred dollar chip back and getting one in return. Think about it what is a Billion dollar company loosing? How much do they make these processors for. Id be willing to guess around the 20 dollar range. What is that going to hurt a Billion dollar company?

Lets me put it to you like this....
I had a friend, she had a 98 mustang GT. I had a 1999 limited edition GT and she wanted to see if she could hang with me. I drove my Mustang and my Brother drove hers. We lined up honked three times and took off. Well as he was comming out of second the bell housing broke apart and dropped the transmision. Well a pain but no big deal because it was under waranty or so she thought. They would not replace it because they said they knew she was racing and that it voided the waranty because the engine was reved to unexceptable levels. Come on. If you dont want a car going that fast dont make it able to do it. Dont leave it in our hands. I know that the first day I got both of my mustangs I was breezing down the interstate at 165 just to see what it could do, and at every street light looking for someone to race. Hell the first night I got my '96 my brothers and me went to Burbon St. and I got 78 miles to a tank of gas. Yep you read right 78 miles. Does that mean if something happened I should have said oh well I went over 75MPH in it its my fault? I think not.

[aixelsiD]

Originally posted by rlemieux
Personally I see no problem with sending something back after its been burnt up with in reason. Obviously if I am using liquid nitrogen and maxing a processor out to just get it to post I would not send it back. But if my processor I am running died tomorrow, I would send it back in a heart beat.

Ive personally spent hundreds of dollars on heatsinks, fans, etc. to keep my system running cool. In most cases even at overclocked speeds our systems(overclockers) run cooler than stock processors running with the stock heatsink and fan. That why we invest so much money and time into it, to limit what can go wrong. And 9 time out of 10 everything goes right and we have a processor that runs good and stable for the duration of the time we use it. But Ocasionally your gonna get one that gets that unexpected "opps" thrown in there. Who knows, maybe most of these would have died without our help. But I see no problem with sending a couple of hundred dollar chip back and getting one in return. Think about it what is a Billion dollar company loosing? How much do they make these processors for. Id be willing to guess around the 20 dollar range. What is that going to hurt a Billion dollar company?

Lets me put it to you like this....
I had a friend, she had a 98 mustang GT. I had a 1999 limited edition GT and she wanted to see if she could hang with me. I drove my Mustang and my Brother drove hers. We lined up honked three times and took off. Well as he was comming out of second the bell housing broke apart and dropped the transmision. Well a pain but no big deal because it was under waranty or so she thought. They would not replace it because they said they knew she was racing and that it voided the waranty because the engine was reved to unexceptable levels. Come on. If you dont want a car going that fast dont make it able to do it. Dont leave it in our hands. I know that the first day I got both of my mustangs I was breezing down the interstate at 165 just to see what it could do, and at every street light looking for someone to race. Hell the first night I got my '96 my brothers and me went to Burbon St. and I got 78 miles to a tank of gas. Yep you read right 78 miles. Does that mean if something happened I should have said oh well I went over 75MPH in it its my fault? I think not.

You went over the speed limit. Shame on you! :rolleyes:

That's crap. I completely agree. And in both contexts (computer and car) I think you are right. However, if your volt mod of unlocking goes wrong, then you should buy a new one. And when you think about it, when 1,000,000 people rip of a company for 20 bucks, that is quite a sum of money.

[Starfoxer]

Originally posted by aixelsiD


Personally, I've never touched a CPU, so I'm on the fence in regards to this issue.

WTF how have you never touched a CPU?

well, if it was working with loose pins, just put the pins back
into the corresponding holes in the CPU's slot thingy on your
mobo and see if that works.

maybe you can put some conductive greese on the tops of the
pins or something, they must be super small though.

[aixelsiD]

Originally posted by Starfox


WTF how have you never touched a CPU?

Easy, I've never built a computer, and right now I'm on a laptop that I can't take apart. I will be touching a brand new XP 1600+ though in a few weeks :D

[Overlag]

looks like you've had water over it. The heat then from the shorting would then cause damage like this.

If you look at the back of the CPU it looks like its Soaked....:eh?:

[lek996]

Gidday,
No its not wet on the back of the CPU. Thats the remaining petroleum jelly that I had used to STOP water going into the socket.
Had more responses from AMD. The don't know! Have never seen anything like it on a "reccomended" spec computer and thy don't support Overclocking so they can't help me anymore. So much for that. Oh well, no big deal. I'm only one customer out of a few million that they will loose so the don't need to worry.

[Overlag]

i found that the petroleum jelly got hard and more stickyy at low temps... so to take the CPU out i would need to warm the socket up with a hair drier.......:o

[John Jr]

Never have I seen that happen to a CPU.

[xtrmeocr]

i'v seen it. caused by condensation :eh?:

[danorthface]

lex, it isn't amd's fault. If you used an intel chip, it would probably have ended the same. Come on now, AMD doesn't "reccomend" their chips to be ran at -8 degree C.. and if what overlag says is true, then the petroleum jelly probably pulled off the cpu legs.. Don't blame this on amd

[xtrmeocr]

its not AMD's fault. the chip i seen it happen to was a p4. :p

[Luie]

Had been done to P3 as well.

[tainice]

SO? he is simply ****ed, it does not matter if it happend on a p3, p4, or even a p5, he is simple ****ed... go and choose another good chip (amd, intel, whatever you want); just be very careful how you mount your h2o system up this time.