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View Full Version : 56k that is compatable with XP Pro


SmellyDraws
11-18-02, 08:25 PM
I am currently going to use a 56k til I get my cable installed on my new PC. I have bought 2 56k modems so far that are not compatable with my XP Pro and they do not install correctly. Can you guys tell me what modem to get that is around $40?

Crash893
11-18-02, 08:26 PM
i havvent run into any yet that arent

just get a name brand one and you should be fine

Wommalong
11-18-02, 11:26 PM
I got a US Robotics 56K internal modem and it works fine... well most of the time anyway;)

Crash893
11-19-02, 12:47 AM
how about an external?

looktall
11-19-02, 10:42 AM
i've found that a lot of conexant chipset PCI modems have problems with xp.

lucent chipset seems to be fine though.

i'm not aware of any external ones not working. unless maybe they're really old. like one of the very first 56k modems.

gingo
11-19-02, 05:01 PM
With my creative 56k PCI modem when I used the creative drivers that are supposedley win xp compatible I would get lockups and weird freezes when it tried to dail up. But when I went back to the stock Microsoft Generic 56K modem drivers it works fine.

I also have a USR 56k PCI modem in my other comp that seems to be working great with WinXP.

SmellyDraws
11-19-02, 05:26 PM
I just got my 3rd modem today. It is a Zoom V.92 (model 3025) and it is still not working. When I go into WinXP and the "Found New Hardware" comes up, I click "next and it starts to install the files. After it does that it says that there was an error and the hardware could not be installed. This is my first time building a PC and maybe I did something wrong. Was I suppose to enable something in windows before I install the modem? Plz help me cause I have an awesome PC that I have been wating to game online with, and I can't.

macklin01
11-19-02, 05:32 PM
I had troubles with a zoom modem just like that once. What's your mobo chipset?

Have you tried moving it to another PCI slot? Also, did your zoom modem come with drivers? Try those instead. You might have to install their software before you actually install the modem. -- Paul

SmellyDraws
11-19-02, 06:12 PM
Originally posted by macklin01
I had troubles with a zoom modem just like that once. What's your mobo chipset?

Have you tried moving it to another PCI slot? Also, did your zoom modem come with drivers? Try those instead. You might have to install their software before you actually install the modem. -- Paul

I have a conexant chipset. I installed the drivers before I installed the modem. This is the 3rd modem that I have tried.

macklin01
11-19-02, 07:11 PM
Huh. The zoom modem I eventually got to work was a lucent chipset.

What chipset is your mobo? Who made it?

If this modem is just to be temporary, you really might want to go with an external USB. It'll almost certainly work, and it won't take up space and resources when you don't need it. -- Paul

SmellyDraws
11-19-02, 09:42 PM
I have a Soyo P4X400 with a VIA chipset. I just got done talking to tech support and they could not help me out. He said that he never heard of my problem and says that I should download the new drivers off then net. This is hard to do since I cannot log onto the internet and my other PC that I am currently on does not have a CDRW. It will be a good month- month and a half before I get cable. I have no clue what to do, he said that it could be the motherboard, so I am not sure.

mbentley
11-19-02, 10:35 PM
well almost every manufacturer should have updated drivers for win xp that allows compatability. check their website if all else fails...

macklin01
11-19-02, 10:50 PM
Hmm. When this happened to me with my zoom modem, all I could muster out of Shuttle (mobo maker) and zoom was that the modem was incompatible with the mobo chipset. end of story. not all the impressive, eh? In the future, I think I'll stick with USR. Mmm, performance pros ....

Regarding downloading on one computer without a CDRW, if you download winzip there, it has the option to let a zip file span multiple disks. You could use that if you need to. -- Paul

nut581
11-20-02, 01:58 AM
i have a usb modem 56K v.90 Diamond Supra express, and it works flawlessly everytime my cable connection cancel on me :D

and oh, I'm using windows XP pro as well :)

you can get one on ebay at pretty low price (if memory serves, I got mine for $26 shipped)

NBK19
11-20-02, 12:31 PM
I got a Usr 3453 External Corp. modem, It is running on Xp Pro. Has never failed me. It's VeRY priceY though. But what do you expect for the best ?

http://www.usr.com/products/business/business-product.asp?sku=3CP3453

SmellyDraws
11-20-02, 08:13 PM
Well I just waited on the phone for 20 minutes til I got service from a tech at Soyo. First of all I live in MN and Soyo is in Cali. Second, she could hardly speal english and every other word that came out of my mouth was "huh?" and "what did you say?". Needless to say, she got kinda discouraged with me. She could not tell me nothing and I am back at square one with an extra $20 on my phone bill. :( I really cannot figure out what the problem is and neither can the techs. Maybe it is not a compatability issue with XP, cause I was told that these Zoom modems should work with it. Could it be a faulty mobo? The modem is the only thing I have in any of the PCI slots and I have tried to hook it up to all of them.

macklin01
11-20-02, 08:35 PM
I think it's most likely a modem-mobo incompatibility, and not an OS problem. Same was true with my Shuttle mobo and certain Zoom modems. I"m sorry to say it, but your cheapest solution will be to get a different modem from a bigger company, probably best from USR, if it's an internal modem, or any external USB modem. Sorry. :( Good luck! -- Paul

SmellyDraws
11-20-02, 09:17 PM
Originally posted by macklin01
I think it's most likely a modem-mobo incompatibility, and not an OS problem. Same was true with my Shuttle mobo and certain Zoom modems. I"m sorry to say it, but your cheapest solution will be to get a different modem from a bigger company, probably best from USR, if it's an internal modem, or any external USB modem. Sorry. :( Good luck! -- Paul

:( I guess I will have to trade this one back in and try a fourth one that is a lil more pricey. Or else I guess I will just have to wait a month or so for cable.

Disputant
11-21-02, 12:37 AM
Originally posted by mbentley
well almost every manufacturer should have updated drivers for win xp that allows compatability. check their website if all else fails...

Agreed, I don't use the install disks unless I can not find the drivers online at the manufacturer's site.

filip04
11-21-02, 08:13 PM
i've had the same problem before... i eventually gave up... windows didn't even DETECT my modem.......

umm, how do u guys download drivers without being connected to the internet??? LOL!!!!!!!!

my aunt had the exact same problem... seems windows xp isn't meant for modem users.... my aunt figured it out tho

mbentley
11-21-02, 08:22 PM
Originally posted by filip04
i've had the same problem before... i eventually gave up... windows didn't even DETECT my modem.......

umm, how do u guys download drivers without being connected to the internet??? LOL!!!!!!!!

thank god for multiple computers and/or broadband :)

macklin01
11-21-02, 08:50 PM
Originally posted by filip04
my aunt had the exact same problem... seems windows xp isn't meant for modem users.... my aunt figured it out tho

Actually, I've had modem installations go better with WinXP than with any other OS. Once the driver's in, too, networking and dialup setups are pretty quick.

I think it's more a matter of some modem makers and/or mobo makers not adhering quite to the letter of standards as they should. Like "such and such standard really isn't used, so we don't have to follow it", only to have that very standard used in the next OS.

-- Paul

SmellyDraws
11-21-02, 09:14 PM
Well I just tried one more modem just to be sure. Tommorrow I am going to pick up an external modem and hopefully that will work out fine.

macklin01
11-21-02, 09:41 PM
What was the other internal modem that didn't work? Also zoom? Sorry about that! -- Paul

SmellyDraws
11-21-02, 10:27 PM
Originally posted by macklin01
What was the other internal modem that didn't work? Also zoom? Sorry about that! -- Paul

Which one? lol

1st- Broadxent
2nd-Diamond
3rd-Zoom
4th-US Robotics

I am going to buy an external Creative Labs tommorrow and see how that one works. Hopefully it turns out ok.

macklin01
11-21-02, 10:57 PM
Wow, I can't believe you had troubles with a USR modem, too!!! *gasp*

Good luck with the external modem! Honestly, if that doens't work, it might be time to RMA that board. It's the only common denominator other than the OS. (And as a matter of fact, I'm using a zoom modem 3025 in my Windows XP Pro machine right now. It detected all the drivers on its own.)

Good luck! -- Paul

DDR-PIII
11-21-02, 11:26 PM
How do the external dialups work ? do they just plug into an ethernet card ?

macklin01
11-22-02, 12:10 AM
Should be USB w/ standard phone line. -- Paul

mbentley
11-22-02, 06:15 AM
Originally posted by DDR-PIII
How do the external dialups work ? do they just plug into an ethernet card ?

mine is just like the old fashioned ones. it connects to the serial port. here's a pic of what mine is:

http://web.ics.purdue.edu/~mbentley/modem.jpg

i just liked the idea of it not taking up any processor power :) yes i am that picky that i had to get an external hehe. i actually don't even have it hooked up because there is no use for it since i am on my school's hookup.

bldegle2
11-22-02, 07:31 AM
"I have a conexant chipset. I installed the drivers before I installed the modem. This is the 3rd modem that I have tried."

uh, slap me if i am wrong, but this is the wrong way to install the drivers, at least from my experience, well, unless you have a USB device, then sometimes.....................

when the system boots and detects the modem and the found new hardware wizard comes up. you have to select install drivers from another location, hit the browse, explore to the CD, pick out the correct folder for drivers, THEN install.

i am a bit surprised you are having all these problems, XP in its wonderfulness has a lot of drivers in its database and should have at least installed generics that would have worked.

i have a sneaky suspicion that your OS has some type of fubarage going on. i just corrected a nasty driver installation problem with XP's system restore, and with the exception of having to change the date back to today's date, it worked like a charm. this is the first time i have used it, i have have good luck with XP for over a year now.

it will work, just be patient.

baldy:cool:

macklin01
11-22-02, 08:16 AM
Generally, the way you describe it is true. For the zoom modems, they had a strange set of instructions that said to install their software before installing the modems. It's very strange.

At any rate, win xp was able to auto detect mine without any real action necessary on my part, but zoom modems can be very picky with some mobo's. The fact that so many different modems had troubles to me makes me think it was a mobo problem. Could be windows, too.

DDR-PIII, have you tried reinstalling windows with your modem already (physically) installed? Just see if it correctly detects the drivers during setup ...

And have you tried the "detect new hardware" routine ... ? (looks like you have)

Also, do you have the most recent chipset drivers for your motherboard? Usually, you have to install a whole bunch of stuff for via chipsets, like USB software, AGP software, and the like. Make sure all that stuff is up to date, too. -- Paul

SmellyDraws
11-22-02, 05:39 PM
Well I just bought a 60 dollar external Creative Labs modem. It works GREAT. I am do happy that it is working. I am now wondering why the others did not work. Someone told me that it could be the PCI slots on my mobo and they might be shorting out or something. I may have to RMA it.

macklin01
11-22-02, 05:44 PM
It as in the mobo? --Paul

mbentley
11-22-02, 06:40 PM
Originally posted by SmellyDraws
Well I just bought a 60 dollar external Creative Labs modem. It works GREAT. I am do happy that it is working. I am now wondering why the others did not work. Someone told me that it could be the PCI slots on my mobo and they might be shorting out or something. I may have to RMA it.

as long as it is working, i would just keep it... i am just glad to hear that you found one that works well for you.

macklin01
11-22-02, 06:43 PM
But on the otherhand, most shops have a limited RMA period (like 90 days or less), so if there is a problem with the PCI slots in general, you'll want to be sure to find out sooner than later.

Where did you buy the board? Have you called them about the whole issue? That you tried so many different modems is really something else ... -- Paul

filip04
11-22-02, 08:03 PM
i don't believe that so many of those modems just do not work

i think it is definitely a windows xp problem

just my $0.02

Oni
11-22-02, 10:52 PM
Why has nobody posted this yet? It's the HCL (Hardware Compatability List) for XP x86-based platforms:

ftp://ftp.microsoft.com/services/whql/HCL/WinXPHCLx86.txt

Google, and ye shall recieve.

You'll be able to find a modem that works in there.

SmellyDraws
11-22-02, 11:29 PM
Originally posted by macklin01
But on the otherhand, most shops have a limited RMA period (like 90 days or less), so if there is a problem with the PCI slots in general, you'll want to be sure to find out sooner than later.

Where did you buy the board? Have you called them about the whole issue? That you tried so many different modems is really something else ... -- Paul


Well I have not had the modem for 90 days yet and I bought it from Newegg. I have not called them yet but I plan on doing that on Sunday.

macklin01
11-23-02, 10:47 AM
I really meant the mobo, not the modem. Oni, thanks for the link, and BTW, I believe that most of those modems should have been on the HCL.

Zoom:
Zoom V.92 PCI Voice Faxmodem : WLP 2.0

Broadxent (?) -- not on the list, and never heard of it

Diamond:
SupraExpress 56e - PC V.90 : Compatible
SupraExpress 56e - PC V.90 : Compatible
SupraExpress 56i Voice V.90 : Compatible
SupraExpress 56K V.90 Modem : Compatible

U.S. Robotics :
about a zillion 56K models are either compatible or WLP 2.0 (windows logo program, so certified)

These should all have been WXP compatible. For the record, I use that same zoom modem model in WinXP Pro. It detected as "lucent winmodem" with no driver installation necessary. I don't think windows is the problem here.

-- Paul

SmellyDraws
11-24-02, 01:28 AM
Originally posted by macklin01
I really meant the mobo, not the modem. Oni, thanks for the link, and BTW, I believe that most of those modems should have been on the HCL.

Zoom:
Zoom V.92 PCI Voice Faxmodem : WLP 2.0

Broadxent (?) -- not on the list, and never heard of it

Diamond:
SupraExpress 56e - PC V.90 : Compatible
SupraExpress 56e - PC V.90 : Compatible
SupraExpress 56i Voice V.90 : Compatible
SupraExpress 56K V.90 Modem : Compatible

U.S. Robotics :
about a zillion 56K models are either compatible or WLP 2.0 (windows logo program, so certified)

Ya I meant to say motherboard.

These should all have been WXP compatible. For the record, I use that same zoom modem model in WinXP Pro. It detected as "lucent winmodem" with no driver installation necessary. I don't think windows is the problem here.

-- Paul

BigBosun
11-24-02, 09:24 AM
Any external serial (not usb) modem will work. an added benefit is since they have have their own hardware they dont steal CPU cycles like a pci modem, or conflict with anything else running on the PCI bus. More expensive though. Creative makes a cool looking v92 external serial.

macklin01
11-24-02, 10:30 AM
I've been very tempted by the USR performance pro modem for that very reason. No CPU cycles stolen, adn linux compatible without any real coaxing. WIth my lucent winmodem, whenever I connect or disconnect, I can really hear it with the MP3 I'm listening to ... -- Paul