2 NEW HARDRIVESthat thee FEEL HIT FLOOR>

[leathersmt]

please tell me there is a chance that these two new hardrives are still good after falling three feet and hitting the hard floor?
two maxtor hardrives where sitting on a bench last night and I walked by them, and must have bumped the bunch, and wham! I hear that transporting them in the mail can ruin them, let alone a fall from a workbench?

worried and on the way to go out and have a peacefull breakfast whiole you guys and gals let me know if I need to send them back for rma....I am so sad......

UPDATE.> I just saw that my fast finger typing has wrote the header wrong, it was meant to be read as:
2 new hardrives fell three feet and hit floor!

[stool]

Only way to find out is hooking them up and trying them. Use the diagnostic software that came with them if they do fire up to see if any damage occured.

[Stedeman]

Scan disk and surface test for bad sectors (you can still use them even if you have bad sectors.....sometimes) you may get lucky and they will be fine

[Jeff Bolton]

dude don't rma them because you knocked them over, like that was a manufacturing flaw or something.

as much as it sucks its your fault if they're dead, not the hard drive manufacturer's. eat your damages.

jeff

[leathersmt]

I didnt mean to say, that I would make the company eat them, no, I know there are people outr there that would do that stuff, but, what I meant, was that I would call the company and tell them what happened and ask them what I should do about it....these where two rma's that I had JSUT received..... thanks for the advice all of you and I will let you know what happens'

[WyrmMaster]

Most harddrives have a power-off shock resistance of 15g or something. The only time its really bad to drop a drive (a new one anyway) is when its powered on. Try them, but i think they will probably be ok.

[Xaotic]

Non operational shock ratings vary by manufacturer and may have different specs for differing lengths of impact time. The specs for some of the drives I've used go to 210G for 3ms, about equivalent to a three foot drop onto a tile floor. They may still be OK. Hopefully there was some carpet(even industrial) to soften the blow. As the others have said, test them.

[skinart]

I stood on one of my hdd's while it was running (no sides on case it was sitting on the floor) and heard the case of the hdd hit the disk and stop it and then heard it spin back up when i got off it and its fine :) i wouldnt recomend doing this at home kids! i was lucky i think

[leathersmt]

Here is something that says a good deal about Maxtor.
I called them and told them what I did. The tech , said wait a minute, and he went to see the superviser. He came back online, and told me that the superviser OK'ed the exchange! I had offered to pay, since it was my fault, and he said ,no problems, just , when you boot them up, find out if they are bad or not, then if they are, send them back. I found this so outstanding that I had to tell you all here at the forums. You know, as far as I can see at the moment, Maxtor has my business!
I am at the point that I have the hardrives installed, and I have just added the promise controller, I have not rebooted the system yet, as I am waiting to find out if I need to erase the current hardrive that I have been using to work aroudn with, as it is one of the 60gigs that I want to use as a raid 0 array. any ideas folks?

[FunkDaMonkMan]

That's awesome, I didn't think any company would take them back, especially after you offered to pay. cool!

[Commander_Kang]

Wow that is cool I don't think Ive ever seen a company do that.

[BaldHeadedDork]

Very, very cool of Maxtor to make that offer. Hopefully you won't need it.

Before putting either of these drives into a RAID array, I would throw every test you can find at them. Do a thorough Scan Disk and format, along with the Maxtor diagnostic utilities, before you even think about loading your data onto them.

So don't reformat your current drive just yet. Install the dropped drives as D: and E: drives for the tests and go from there.


Good luck-

BHD

[leathersmt]

thank you very much. I will do that. The only reason I have not gone further today/night, is I did not want to waste alll the time and effort into something that may not work after all the work in it.
I will keep you all posted.
YES MAXTOR IS THE COOLEST!

[PhobMX]

aw man, after reding this, ill wont dis maxtor in my whole life, i love my wd and maxtor hd as well :D

[Maximouse]

Chances are your drives will work ok. The main issue used to be when you drop them is that the heads would hit the platter and damage it. But drives nowadays all autopark their heads to a safe zone when powered off to prevent that from happening.

Al