They are easily one of the worst companies to deal with IMO. They have terrible customer service. They charge before they ship frequently.
Almost every one of my shipments, and I mean like 4 out of 6 now have had some damaged goods. Very very slow to respond to emails or phone calls. My last purchase was a case with water cooling equipment preinstalled.
The pump came loose in shipment and cracked the housing and scratched up the window very bad. What have they done about it?
Nothing, many pm's, emails, posting in their forums, etc, etc. I would avoid this company at all costs. Spend the few dollars more and order from the more reputable companies.
I'm a pretty passive individual, tending to let things go if they are made right, even alllowing more time than say the "average" customer.
But this company will no longer receive any more money from me, they have proven they don't deserve it. And no, I've never any had any trouble like this from any other vendor on the net.
I went through my expenses for online(comp parts) and I've spent over 10K minimum a year on online vendors and never have I dealt with a company as bad as this.
BTW, I let all the other damage items pass because they just were not that important and fairly inexpensive. But this last shipment I thought I would speak up, and all I got was alot of wasted typing time to them out of it. AVOID THESE GUYS!