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View Full Version : Having trouble updating the driver....


xtrmquestionx
05-09-03, 10:36 PM
Ok well I haven't ever updated the driver on this computer because there wasn't any need to really but when i reformated and reinstalled windows xp home. I got my cd out that came with the alienware 51m computer and reinstalled all the drivers. Then the next time I restarted the computer a bubble popped up in the system tray saying that some of the hardware wasn't compatible or something of that sort. Not really sure because i didn't right it down. But when I went to it it said the video card driver wasn't supported. (video card is Radeon mobility 7500) So i went to the ati site and looked up the new driver and it showed to download "ATI catalyst 3.2" So I unstalled the current driver as it said in the insturctions and restarted and precedded to install and it seems as if everything is going fine when a pop up shows up saying "INF ERROR - Video Driver Not Found" then about 3 seconds after I click ok on the pop up another one comes up and states "Setup was unable to complete the installation, try to setup your display adapter with a standard VGA driver before running setup" So then i installed the old driver, Restarted, and the bubble in the system tray came back, and then I tried to install the new Without unistalling the old one and the same thing happened. SO im Stuck here. If you can help or have any suggestions it would be greatly apprectiated.

Sorry It was so long. Felt necessary to explain the steps I went through.

xtrmquestionx
05-10-03, 08:13 AM
nobody knows? :(

DaddyB
05-10-03, 11:56 AM
According to what I found on ATi's website you should download drivers from alienware for any mobilty graphics chipsets. Post back and let us know how it goes.

http://mirror.ati.com/support/products/pc/laptops/index.html?cboOS=Windows+XP&cboProducts=MOBILITY&eula=&choice=agree&cmdNext=Next

xtrmquestionx
05-10-03, 11:57 PM
Ok well im downloading the driver that they said to download on alienware. Took me a while to figure out that you had to signup with your account number and stuff before you could get to the drivers section lol. But i found it. I guess i'll see what happens in about 30 minutes (stupid 56k).

xtrmquestionx
05-11-03, 12:48 AM
Ok well i downloaded catalyst 2.2. In the middle of this one the same thing happened. At first saying that the video driver was not found and then it said that I needed to restart for it to take affect but It never did when i restarted or anything. I think Im just going to go with the old driver. But why does the old driver that use to be on my computer before i reformated say that it causes errors in windows so it can not load. However it did because You can see dramatic changes in the way things are displayed. So i dunno anymore.