Western Digital Refurb.

[Alphy]

Recently I had purchased two 200GB 8MB Western Digital Hard Drives from Newegg. To make a long story short both hard drives do not work and I am now exploring my options as to how to make the best out of the situation. I checked the warranty status on both Hard Drive's which Western Digital says to be still good and am wondering if I can call them up and ask for a replacement drive instead of them trying to fix the drive again (the drive already has a refurbished label on it). My question is, has anyone ever deault with WD regarding replacing refurbished drives? Whats the best course of action in a situation like this?

[fernis]

Could you RMA the drives for a exchange to newEgg? I'm not familiar with the policy on refurbished items.

[Alphy]

I decided to send it back to Western Digital. They said the drives were still under warranty so I guess I'll be getting two new drives :)

[Dissolved]

You will get 2 refurb drives back.

There brand new everything BUT caseing. So they should work fine.

[Alphy]

Sounds good :)

[Beast Of Blight]

Originally posted by Alphy
Recently I had purchased two 200GB 8MB Western Digital Hard Drives from Newegg. To make a long story short both hard drives do not work and I am now exploring my options as to how to make the best out of the situation. I checked the warranty status on both Hard Drive's which Western Digital says to be still good and am wondering if I can call them up and ask for a replacement drive instead of them trying to fix the drive again (the drive already has a refurbished label on it). My question is, has anyone ever deault with WD regarding replacing refurbished drives? Whats the best course of action in a situation like this?


YOUR THE ONE THAT TOOK THOSE DRIVES!!

DAMN J00!!!

I was sitting there FOREVER waiting for 200giggers to go on refurb and when I finally see them their gone!! :cry::cry::cry:

How about we be fair... You ship one of them over my way and I'll forgive you? :D ;)