View Full Version : OEM or Boxed?
hoytron
08-18-03, 10:30 PM
How can I determine if an Athlon is an OEM package or retail boxed? I am fixing a PC for a friend, and Ive determined that the CPU is bad. I want to know if I can send it in for warranty repalcement.
cherryp00t
08-18-03, 10:46 PM
retail chips come with the retail heatsink.. which is needed for the RMA.. now if you have the chip only then you're screwd for the RMA even if it is a retail chip..
hoytron
08-19-03, 10:14 AM
The heatsink I have looks like a retail one. Should I just call them and see?
Cyrix_2k
08-19-03, 10:30 AM
You could, but I wouldn't. Just take a picture of what you're sending them. If they get and refuse to give you a hard time about what you send, you have a picture as proof. Most companies don't argue with a picture. Also, you try to get something distinctive about your friends house in the pic. Otherwise they might say it could have been taken anyware.
cherryp00t
08-19-03, 11:51 AM
we'll you know the heatsink is the retail heatsink if it says AMD on the top of the fan ;d thats like the big tip off =d
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