HELP....chipped cpu on corners

[Railskinner]

has anyone chipped the corners of there cpu after installing a superorb. i think my cpu is toast. i power it up and the monitor light goes from green to yellow and won't even post , any ideas the corners are chipped very very small, would this cause a dead cpu?no beeps or nothing , i heard of people cracking there cpu, but do chips the same damage?

[mrpcman]

you probably killed it. sorry to hear that. since that is the actual core, and damage to it will most likely kill it.

[taz1004]

sounds like it's dead. Try to get an RMA if you can. And next time, scrap that SuckyOrb and get better HSF. And to make sure you don't make the same mistake again, get a non-conductive shim from www.coolerguys.com

--BrianC

[Railskinner]

what does RMA mean ?

[Bhunta]

chipped my duron 700 with my fop 38
you could barely tell, but it never posted again.. too bad that thing went at about 1030MHz.
Ah well it serves a good purpose as a keychain now. :)

[Aman99]

RMA stand for Return Merchandise Authorization, but what they are saying is try to return it and see if they will let you return it for a replacement.

Aaron

[Hoot]

taz1004 (May 26, 2001 01:07 p.m.):
sounds like it's dead. Try to get an RMA if you can.
--BrianC

Yeah, I was not careful, drove my car off the road and wrapped it around a tree. I'm trying to get Ford to RMA it since it is obviously a defect in manufacturing, not something I did wrong.

C'mon now. If you choose to cheat a reseller, that's between you and your conscience, but don't tell others to do it.

I don't mean to just single you out because I see this advice posted all the time here. What the heck happens to personal integrity when people start overclocking.

We all trash things from time to time and it is painful, both to the pride and the wallet. Would you sell it to some unknowing person. Heck no, that's too personal an injustice. Then don't screw the reseller either. He has a family to feed and clothe also.

If reading this causes you discomfort, then be grateful as you do have some moral fabric in there.

Hoot

[taz1004]

"C'mon now. If you choose to cheat a reseller, that's between you and your conscience, but don't tell others to do it."

Okay, after he put his heatsink off and on, the machine doesn't work anymore. Is it because he cracked it or is it because the chip is defective? There seems to be little chip in the corner but he's not sure if it was there before or not. And not sure if that's causing the problem. Are you a certified technician? Maybe you are but most of us are too dumb to find out for sure why things don't work. That's why there's RMA. You return it, and let the reseller determine weather it can be covered under warranty. You get into an accident, you tell the police/insurance agent what happened and they will decide what can be covered.

There's absolutely nothing wrong with returning merchandise even if you believe it's your fault. Because there's always posibility that it is not.

Don't cheat the reseller? Hmm... I don't know about you but I've been cheated by the resellers much more than I cheated them. 15% restocking fee? Oh yeah, you really need $75 for restocking a $500 graphics card. Gimme a break.

--BrianC

[pqt]

My 1.2 Tbird is badly chipped along one edge. I just found out today when removing the hs to reapply asII. Needless to say, my heart missed more than one beat! Put back everything in a hurry, crossed my fingers and booted it up...and it DID!! In fact, it still runs flawlessly @1.4 as set, but I guess the chipped edge explained why the temp is not as low as b4 (idle now is ~44C vs~41C b4). Ne1 has the same problem as mine? How long can I reallistically expect my chip to last b4 giving up the ghost for good?

[[Oc]acaridans]

this is my industry view on the RMA thing....first never use anything youve boughten before youve inspected it so you know what condition it is in....if the processor was new and the HSF was only put on a few times and was still under a manufacturers warranty then a RMA is ok....if the CPU wasnt new and had been used for longer than the warranty with no problem then i would not issue a RMA....when you buy something from a reseller its not he that is the warranter its the manufacturer, so if its beyond a sertain point its the customers problem not the resellers....restocking fees have a coulpe purposes 1) deters people from buying things that they are just going to return...and 2) once an electronic part is opened or used the seller cant sell it at full price, its used, period...so the restocking fee is just to make up the loss...resellers are resellers its there job they cant be held responciable for mistakes...taz im sorry to hear that youve gotten screwed before, there are some very sh!tty people out there...but dont hold a grudge against everyone for it

[taz1004]

"once an electronic part is opened or used the seller cant sell it at full price, its used, period...so the restocking fee is just to make up the loss..."

I have never, NEVER seen CompUSA, BestBuy, or Circuit City sell used products. Yet they charge 15% restocking fee. They do sell store displayed units at lower price but never saw them sell used products. Have you? What I do see however, are boxes with factory seals broken and replaced by reseller's seal. I've seen missing manuals, registration cards already filled in, and parts already assembed when the box said assembly required. Are you telling me that those are used? How come I see full price for them? It's obvious that they either repackage them and sell it or return it to the manufacturer. In either case, does it really cost 15% to put a little tape back on the box?

You buy $300 DSL modem after you've seen a good review. But nobody told you that it's not compatible with your local ISP. And the store don't carry the one you need. Now you have to pay $45 for returning it? Isn't that what returns are for? Yet you have to pay extra? Why would someone buy things in the first place if they're just going to return? Most of them return it because they find out that it's not what they needed after they try it. And for such complicated devices as network router and graphic cards which run into compatibility problems often, it can happen quite frequently actually.

And who would issue an RMA if the warranty expired?

--BrianC

[[Oc]acaridans]

i bought a car head unit from best buy im on my 5th one because the others were used and ended up breaking on me, usually the faces would stop working, yes i payed full price for it...those stores are notirous for restocking used parts and selling at full price.... those stores also have a retun policy in which you can return a item within x amount of days if it dosent meet what you need free of charge, if youve gone over say 30 days and youve just decided its not working for you right, do you really expect anyone to take it back with open arms?...i dont know about you but if i were going to buy a DSL modem due to good reviews i would check it see if its compatiable with what i have that only makes sense, why buy blindly? now i agree with you about a 15% piece of tape when it comes to the bigger retail stores, stores such as best buy, that buy in such large bulk have no need for a stocking fee, to them it just another way to take your money....but to the smaller outfits they need a way not to get screwed on people returning items that werent defects but were damaged...thing of it this way ....if you return a cpu to who sold it to you, they inturn give it back to the manufacture who then determins that it wasnt a defect and gives it back to the seller..who ends up paying for the part? the seller..that is why there are fees on items to be returned.....now look there are 2 very different views on this topic and i somewhat agree on your point of view but there has to be guidlines so people dont abuse the system...... ill add this, i bought a digitaldoc5 last month, i bought it because of the 120mm support.. put it in my computer and one of my fans burnt up...was it my fault? was it a bad fan? dont know,could have been, i emailed the seller and eplained what happened i got a full refund, no restocking or other fees... so you see im not being one sided on this there can be exceptions..... by the way the return was oked due to the fact that there was a problem with the pervious versions not being able to handle the 120's....but if your cpu worked then you took your hsf off and then put it on and the cpu stoped working, what conclusion do you draw? look its a big loss to lose a cpu, but you cant blame it on someone else thats all i have to say...my $.02...............hey railskinner i feel for you man,sorry for your loss.

[taz1004]

"i would check it see if its compatiable with what i have that only makes sense, why buy blindly?"

Blindly? See if you can find information about compatibility issues with Netgear RT314 router and Mindspring PPPoE. Good luck and if you find it, be sure to point it out to me. Hate to break it to you but not everything works as it's supposed to be.

--BrianC

[Oni]

pqt (May 26, 2001 10:31 p.m.):
My 1.2 Tbird is badly chipped along one edge. I just found out today when removing the hs to reapply asII. Needless to say, my heart missed more than one beat! Put back everything in a hurry, crossed my fingers and booted it up...and it DID!! In fact, it still runs flawlessly @1.4 as set, but I guess the chipped edge explained why the temp is not as low as b4 (idle now is ~44C vs~41C b4). Ne1 has the same problem as mine? How long can I reallistically expect my chip to last b4 giving up the ghost for good?

I've been there, and let me tell you, that I almost had a heart attack!! Slapped everything back together, fired her up, and she posted! My 1 gig still does 1.2! I was jumping up and down from happiness, lemmie tell you! Noticed a bit of a temperature increase (about 1 degree), but it still runs GREAT! Isn't crunching die a horrible sound? It sounds like sand and glass shards ground together in a motar and pestle. *shiver*

[n2]

first, i was a retail mgr. in a major electronics store once...
they did'nt charge a restock... wanna know how many ppl would buy a 12vdc tv/vcr combo for their trip and return it after they were done?
does radioshack say rentacenter? i know it's close.. but.. uhh....

how about, ya buy a Dell computer, open it up, take out the athlon 1.3 and put in a duron 750, close it, take it back!!!!!!!!

this type of "fraud" is rampant! i know first hand.
how can i resell a used power converter 12v dc to 115 ac or a tv/vcr combo after its opened and used for 30 days? i can't! plain and simple. i had to double the warranty AND knock off 10%

bestbuy and compusa do sell open box items, here, for 10-15% or more.
circuitcity, where my in-law is a mgr, returns EVERYTHING to mfr. or else, they compact it in the trash... no lie! nothing is resold except display monitors, comp systems, printers and scanners on rare occasions...
never parts.

also, if you take a return, you add it to inventory. this causes loss, a thing called P&L reports are done weekly or monthly to evaluate the depreciation of items on hand. it can also give you extra items, as in you already ordered replacements on what you sold.

all i ask for when i buy, is 30 days. in fact, it's a law here.. 30 day minimum return w/reciept for cash back. anything beyond that is on me. i've never sent anything to a mfr repair center. i'd never RMA something i killed.
consumer electronics will die in the first week if they're bad, for the most part.

i hope this helps you all understand a little better why restock fee's are sometimes necessary... if ppl were honest, i'm sure they would'nt exist.

[pqt]

Hey admin,
Shouldn't u move all these RMA discussions to another thread?