fender123
09-23-03, 11:17 PM
Horrible service, stay away at all costs....
Ordered on 17th, all items were marked has being in stock I triple checked before ordering, payed for Express shipping. waited for my order to arrive, sent a first email Thursday on a email account the owner says to email him at if having problems with orders, sent email asking for shipping confirmation, no answer.
Monday, mailman comes no order, sent a second email to which I received a response late Tuesday night saying his spam program rejected my emails fine I'll buy that excuse, but why did he not inform the costumer the order would be delayed because one of his parts was now backordered on the same day the order was made ? that's a week ago....
The guy didn't even send my order yet, know he tells me one of the items is backordered, this is 6 days after purchase.....
I sent a email demanding the items be shipped on the same day and that he reimburse me the missing part, to which I received a virulent email from the owner threatning to not honor my order and saying he didn't need my business bla bla bla just the worst online purchase experience ever..... stay away.
Update, the owner as now decided NOT TO HONOR my purchase and "says" he refunded my credit card i hope he did, all this because he didnt like the email i sent himhorrible horrible costumer service, stay away....
Ordered on 17th, all items were marked has being in stock I triple checked before ordering, payed for Express shipping. waited for my order to arrive, sent a first email Thursday on a email account the owner says to email him at if having problems with orders, sent email asking for shipping confirmation, no answer.
Monday, mailman comes no order, sent a second email to which I received a response late Tuesday night saying his spam program rejected my emails fine I'll buy that excuse, but why did he not inform the costumer the order would be delayed because one of his parts was now backordered on the same day the order was made ? that's a week ago....
The guy didn't even send my order yet, know he tells me one of the items is backordered, this is 6 days after purchase.....
I sent a email demanding the items be shipped on the same day and that he reimburse me the missing part, to which I received a virulent email from the owner threatning to not honor my order and saying he didn't need my business bla bla bla just the worst online purchase experience ever..... stay away.
Update, the owner as now decided NOT TO HONOR my purchase and "says" he refunded my credit card i hope he did, all this because he didnt like the email i sent himhorrible horrible costumer service, stay away....