Please Help Me!!

[TheJerit]

Hi everyone,

This is my first post , so i hope i dont suck too bad. I just purchased new computer parts from new egg to build my new computer , well it is fast, a whole lot faster than my 533 celeron i was on , ugghh.... but i have some problems w/it. i have an abit ic7-max3 mobo w/the onboard sound and i cant get anysound out of my computer at all , ive tried to plug the speaker into all the different holes and all that jazz but nothing will work. it shows the sound as working just fine on my computer. i have some altec lansing speaker hooked up to it, its just two speaker and a sub, so there is only one plug. Also my ati-all-in-wonder 9800 pro is acting funny. whenever i play a video or dvd or watch tv w/ it the picture is horrible , there is lil green bars all over the place and all this weird stuff. i have downloaded the new 3.7 drivers and all but to no help, Please help me, i know there are a lot of smart people in here bc i have used yall wisdom to help me build my new comp and also to learn more about o/c ing.oh yah , i hve not o/c this comp yet , so it is still all original. Thank you very much!!
P.S. you can im me TheJerit on aim if u want or u can email me also @ jpreale@olemiss.edu , i just want some help! lol

[Xaotic]

Welcome to the forums!

Have you installed the motherboard drivers for the system? If the sound is onboard, is the option configured in BIOS?

Green screen flashes and poor image quality are usually bad drivers. That's why I'd check that the MB drivers are installed and then reinstall the video drivers.

[TheJerit]

yes i have installed the motherboard drivers and the sound is enabled in the bios , i have just downloaded some new drivers and im gonna see what happens

[Zoilo]

hmmm...volume is up, and nothing is muted, both on the speakers and in volume control in windows?

[TheJerit]

well good news, i just played around w/it and i went through control panel and add/remove programs i guessed i repaired it or somtin but i really feel dumb but hey the great thing is that is working !!!!boo yah!!!! but.....i still havent got my video card to work rite yet , im confused w/it does anybody got any ideas w/ it?

[TheJerit]

also i have a wd 160 gig hd and it is recognized in the bios but windows xp pro wont recognize it , how can i solve this ?

[Xaotic]

Service Pack 1 should fix the HDD issue. It adds support for large drives. Try the older drivers for the video card, look for MS WHQL drivers, since they usually have goe through more extensive testing.

[TheJerit]

ok well im downloading the update rite now but im confused about the MS WHQL drivers could you please explain that more and how do i get them, i dont mean to bother but im not new at comps but new at having to do all this runaround for stuff lol , thanks

[TheJerit]

i think i already downloaded sp1 bc im on a lan and i have xp pro automatically install new updates, so should it already been installed?

[TheJerit]

well it is being formatted rite now and and it has shown up as a new drive , so thats awesome, man i dont know why all my stuff has to be so complicated!!, but anywho well only one more thing wrong and then ill leave you all alone , i promise! my video card is still funny, it is fine when u see windows but if i turn my tv function or play a dvd , it has some weird lines and colors and then when i tried to play a game , i couldnt even tell what was going on , it was all messed up. i have installed the new catalyst from ati , then installed the old one and so on and so on but nothing has changed, i am stumped.....could i contact ati or is it just a messed up video card and i should rma it to new egg or what?i just dont see how it is broken if windows looks fine ...but of course i am not expert....

[repo man11]

One thing to try is to remove and reinsert the vid card back in the AGP slot (after powering down, and turning off the rocker switch on the PSU first of course). If the card isn't tightly seated in the slot, it can result in some weird problems.

[TheJerit]

yeah i tried that , this is just a really weird problem....

[TheJerit]

oh it is an agp pro slot , could that give some trouble if that lil piece that makes it regular agp slot?

[Xaotic]

There should be no issues with that card in that slot. Have you checked the with the motherboard manufacturer or ATI about any issues with compatibility?

WHQL is windows hardware qualification testing and the drivers and hardware go through a certification process to ensure compatibility.

[TheJerit]

thats what i thought , well im am goin to try to contact ati later this morning and see what they have to say , thank you for explaing that .

[TheJerit]

well now i tried to install the new drivers and all and everytime i try , half way through it brings up a box that says missing inf file and now my tv or any of my multimedia stuff wont even work even if i try to install the original so i took a gforce 2 mx400 64mb i had lying around and put it in the pci slot and it works great so im about to try to put the ati aiw into my g/f comp and see how that turns out , i contacted ati yesterday and they told me to dwnld the new drivers and thats when the inf stuff started and also when i install the old ones. when windows is trying to come up the screen goes blank so im thinking its just a bad card and i need to return it to new eggg for a new one, what do you all think?

[jhl3]

Its probably a bad vid card. I recently bought the same card and RMA'd it. New card has no probs.

[zachj]

While generally not plugging in the additional power cable for the video card will just cause instabilities, make sure you've connected it to the PSU with the included cable . . .

If you're trying to install drivers, make sure you've uninstalled the old drivers first. Try removing the device under Device Manager and then restarting . . .

And yes, it COULD be a bad card or an incompatability, but don't jump to that conclusion quite yet.

Z

[jhl3]

Very good points.