Sharkman
01-09-04, 01:30 AM
Last month a member asked about how to claim damage that was done to his Priority Mail package during shipment. I gave a few replies with some FAQ's I found on the USPS site. Another member sent me a PM and told me that he had put the thread in his Fav's folder for future reference. I sent a reply back saying I should look a little deeper in the FAQ section and make a list of some items from it for everyone here.
Originally I was going to put it in the Classifieds Comments and Suggestions Section but I thought that would limit its exposure. So here it is for all to see :cool:
USPS
USPS Home Page (http://www.usps.com/)
Zip Code Look Up (http://www.usps.com/zip4/welcome.htm?from=home&page=2132findzip)
Post Office Locations (http://www.mapsonus.com/db/USPS/)
Track & Confirm (http://www.usps.com/shipping/trackandconfirm.htm?from=home&page=0035trackandconfirm)
Postage Calculator (http://www.usps.com/tools/calculatepostage/welcome.htm?from=home&page=0061calculatepostage)
Movers Guide / Changing of Address (http://www.usps.com/moversguide/welcome.htm?from=global&page=changeaddress)
Form Central (Need Acrobat to view the Forms) (http://www.usps.com/forms/welcome.htm?from=global&page=1080findform)
Customer Service FAQ’s (http://usps.custhelp.com/cgi-bin/usps.cfg/php/enduser/std_alp.php)
Delivery Confirmation FAQs (http://www.usps.com/shipping/deliveryconfirmfaq.htm)
Signature Confirmation FAQs (http://www.usps.com/shipping/signatureconfirmfaq.htm)
Questions from the FAQ's
The post office delivered my Delivery Confirmation package to the wrong city and state. Where is my package? (http://usps.custhelp.com/cgi-bin/usps.cfg/php/enduser/std_adp.php?p_sid=P57H*V*g&p_lva=&p_faqid=450&p_created=1037645411&p_sp=cF9zcmNoPSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NDY2J nBfcGFnZT0x&p_li=)
How long does it take before acceptance scans are entered into the system after the post office receives it? (http://usps.custhelp.com/cgi-bin/usps.cfg/php/enduser/std_adp.php?p_sid=P57H*V*g&p_lva=&p_faqid=449&p_created=1037645202&p_sp=cF9zcmNoPSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NDY2J nBfcGFnZT0x&p_li=)
Item has not arrived (http://usps.custhelp.com/cgi-bin/usps.cfg/php/enduser/std_adp.php?p_sid=P57H*V*g&p_lva=&p_faqid=256&p_created=1002964815&p_sp=cF9zcmNoPSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NDY2J nBfcGFnZT0x&p_li=)
Can I track my certified mail item on the internet? (http://usps.custhelp.com/cgi-bin/usps.cfg/php/enduser/std_adp.php?p_sid=P57H*V*g&p_lva=&p_faqid=219&p_created=1000831775&p_sp=cF9zcmNoPSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NDY2J nBfcGFnZT0x&p_li=)
How much do you charge for Money Orders? (http://usps.custhelp.com/cgi-bin/usps.cfg/php/enduser/std_adp.php?p_sid=P57H*V*g&p_lva=&p_faqid=72&p_created=991337404&p_sp=cF9zcmNoPSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NDY2J nBfcGFnZT0x&p_li=)
Track & Confirm is not providing me with any information. Where is is package? (http://usps.custhelp.com/cgi-bin/usps.cfg/php/enduser/std_adp.php?p_sid=P57H*V*g&p_lva=&p_faqid=426&p_created=1034613856&p_sp=cF9zcmNoPSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NDY2J nBfcGFnZT0x&p_li=)
My Express Mail didn't arrive and it needs to be traced, what do I do? (http://usps.custhelp.com/cgi-bin/usps.cfg/php/enduser/std_adp.php?p_sid=P57H*V*g&p_lva=&p_faqid=53&p_created=971454879&p_sp=cF9zcmNoPSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NDY2J nBfcGFnZT0y&p_li=)
What can I do about lost uninsured mail? (http://usps.custhelp.com/cgi-bin/usps.cfg/php/enduser/std_adp.php?p_sid=P57H*V*g&p_lva=&p_faqid=157&p_created=1000419728&p_sp=cF9zcmNoPSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NDY2J nBfcGFnZT0y&p_li=)
What constitutes a "suspicious parcel?" (http://usps.custhelp.com/cgi-bin/usps.cfg/php/enduser/std_adp.php?p_sid=P57H*V*g&p_lva=&p_faqid=263&p_created=1003160433&p_sp=cF9zcmNoPSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NDY2J nBfcGFnZT0y&p_li=)
How can I stop the delivery of advertising mail at my house? (http://usps.custhelp.com/cgi-bin/usps.cfg/php/enduser/std_adp.php?p_sid=P57H*V*g&p_lva=&p_faqid=44&p_created=971452960&p_sp=cF9zcmNoPSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NDY2J nBfcGFnZT0y&p_li=)
My Express Mail item was delayed. (http://usps.custhelp.com/cgi-bin/usps.cfg/php/enduser/std_adp.php?p_sid=P57H*V*g&p_lva=&p_faqid=220&p_created=1000831945&p_sp=cF9zcmNoPSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NDY2J nBfcGFnZT0z&p_li=)
My package has been delivered. Why doesn't track/confirm show this? (http://usps.custhelp.com/cgi-bin/usps.cfg/php/enduser/std_adp.php?p_sid=P57H*V*g&p_lva=&p_faqid=425&p_created=1034613716&p_sp=cF9zcmNoPSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NDY2J nBfcGFnZT0z&p_li=)
The item was received broken. How do I proceed with a claim? (http://usps.custhelp.com/cgi-bin/usps.cfg/php/enduser/std_adp.php?p_sid=P57H*V*g&p_lva=&p_faqid=75&p_created=991460541&p_sp=cF9zcmNoPSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NDY2J nBfcGFnZT00&p_li=)
What is the "law" regarding receiving non-ordered items? (http://usps.custhelp.com/cgi-bin/usps.cfg/php/enduser/std_adp.php?p_sid=P57H*V*g&p_lva=&p_faqid=153&p_created=999625899&p_sp=cF9zcmNoPSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NDY2J nBfcGFnZT01&p_li=)
What do I need to file a claim for a damaged insured article? (http://usps.custhelp.com/cgi-bin/usps.cfg/php/enduser/std_adp.php?p_sid=P57H*V*g&p_lva=&p_faqid=169&p_created=1000423989&p_sp=cF9zcmNoPSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NDY2J nBfcGFnZT03&p_li=)
I know my Priority Mail package has been delivered. Why doesn’t Track/Confirm show a record of delivery? (http://usps.custhelp.com/cgi-bin/usps.cfg/php/enduser/std_adp.php?p_sid=P57H*V*g&p_lva=&p_faqid=420&p_created=1034612193&p_sp=cF9zcmNoPSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NDY2J nBfcGFnZT04&p_li=)
What is the address/email address for the Post Master General? (http://usps.custhelp.com/cgi-bin/usps.cfg/php/enduser/std_adp.php?p_sid=P57H*V*g&p_lva=&p_faqid=162&p_created=1000421377&p_sp=cF9zcmNoPSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NDY2J nBfcGFnZT04&p_li=)
Where can I get a list of zip codes by county? (http://usps.custhelp.com/cgi-bin/usps.cfg/php/enduser/std_adp.php?p_sid=P57H*V*g&p_lva=&p_faqid=58&p_created=990557617&p_sp=cF9zcmNoPSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NDY2J nBfcGFnZT04&p_li=)
Does the USPS have eBay seller names? (http://usps.custhelp.com/cgi-bin/usps.cfg/php/enduser/std_adp.php?p_sid=P57H*V*g&p_lva=&p_faqid=68&p_created=991023240&p_sp=cF9zcmNoPSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NDY2J nBfcGFnZT05&p_li=)
How long must I wait before I can file a claim for a damaged insured article? (http://usps.custhelp.com/cgi-bin/usps.cfg/php/enduser/std_adp.php?p_sid=P57H*V*g&p_lva=&p_faqid=176&p_created=1000425016&p_sp=cF9zcmNoPSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NDY2J nBfcGFnZT0xMA**&p_li=)
I insured my Priority Mail package and it was delivered damaged. What should I do? (http://usps.custhelp.com/cgi-bin/usps.cfg/php/enduser/std_adp.php?p_sid=Iz2CSP-g&p_lva=&p_faqid=421&p_created=1034612264&%20p_sp=cF9zcmNoPTEmcF9ncmlkc29ydD0mcF9yb3dfY250PT E2J<br%20/>%20nBfc2VhcmNoX3RleHQ9ZGFtYWdlJnBfc2VhcmNoX3R5cGU9 MyZ<br%20/>%20wX2NhdF9sdmwxPX5hbnl_JnBfY2F0X2x2bDI9fmFueX4mcF 9zb<br%20/>3J0X2J5PWRmbHQmcF9wYWdlPTE*&p_li=)
Can I file a claim for a damaged insured package mailed within the continental United States without the mailing receipt (http://usps.custhelp.com/cgi-bin/usps.cfg/php/enduser/std_adp.php?p_sid=Iz2CSP-g&p_lva=&p_faqid=178&p_created=1000425262&%20p_sp=cF9zcmNoPTEmcF9ncmlkc29ydD0mcF9yb3dfY250PT E2J<br%20/>%20nBfc2VhcmNoX3RleHQ9ZGFtYWdlJnBfc2VhcmNoX3R5cGU9 MyZ<br%20/>%20wX2NhdF9sdmwxPX5hbnl_JnBfY2F0X2x2bDI9fmFueX4mcF 9zb<br%20/>3J0X2J5PWRmbHQmcF9wYWdlPTE*&p_li=)
How can I establish evidence of value if I don’t have a sales receipt or invoice? (http://usps.custhelp.com/cgi-bin/usps.cfg/php/enduser/std_adp.php?p_sid=Iz2CSP-g&p_lva=&p_faqid=191&p_created=1000426876&%20p_sp=cF9zcmNoPTEmcF9ncmlkc29ydD0mcF9yb3dfY250PT E2J<br%20/>%20nBfc2VhcmNoX3RleHQ9ZGFtYWdlJnBfc2VhcmNoX3R5cGU9 MyZ<br%20/>%20wX2NhdF9sdmwxPX5hbnl_JnBfY2F0X2x2bDI9fmFueX4mcF 9zb<br%20/>3J0X2J5PWRmbHQmcF9wYWdlPTE*&p_li=)
UPS
Shipping Central, US (http://www.ups.com/content/us/en/shipping/index.html)
Tracking Central (http://www.ups.com/WebTracking/track?loc=en_US)
Resource Central, US (http://www.ups.com/content/us/en/resources/index.html)
Contact UPS US (http://www.ups.com/content/us/en/contact/index.html)
FedEx
Tracking Central, US (http://www.fedex.com/us/tracking/)
Rate Information US (http://www.fedex.com/ratefinder/home?cc=US&language=en)
US Locations (http://www.fedex.com/us/dropoff/?link=1)
Transit Time, Global (http://www.fedex.com/TransitTime/home?cc=us&language=en&locdir=us&ascend_header=1)
International Tools (http://www.fedex.com/us/international/?link=1)
There are many many more questions in the FAQ sections at the USPS site. If you have a question and can't find it here take a look there by clicking on the Customer Service FAQ link I posted above. I may add to this thread in the future with more FAQ's I find. Hopefully the information in here helps as many as possiable :D
Originally I was going to put it in the Classifieds Comments and Suggestions Section but I thought that would limit its exposure. So here it is for all to see :cool:
USPS
USPS Home Page (http://www.usps.com/)
Zip Code Look Up (http://www.usps.com/zip4/welcome.htm?from=home&page=2132findzip)
Post Office Locations (http://www.mapsonus.com/db/USPS/)
Track & Confirm (http://www.usps.com/shipping/trackandconfirm.htm?from=home&page=0035trackandconfirm)
Postage Calculator (http://www.usps.com/tools/calculatepostage/welcome.htm?from=home&page=0061calculatepostage)
Movers Guide / Changing of Address (http://www.usps.com/moversguide/welcome.htm?from=global&page=changeaddress)
Form Central (Need Acrobat to view the Forms) (http://www.usps.com/forms/welcome.htm?from=global&page=1080findform)
Customer Service FAQ’s (http://usps.custhelp.com/cgi-bin/usps.cfg/php/enduser/std_alp.php)
Delivery Confirmation FAQs (http://www.usps.com/shipping/deliveryconfirmfaq.htm)
Signature Confirmation FAQs (http://www.usps.com/shipping/signatureconfirmfaq.htm)
Questions from the FAQ's
The post office delivered my Delivery Confirmation package to the wrong city and state. Where is my package? (http://usps.custhelp.com/cgi-bin/usps.cfg/php/enduser/std_adp.php?p_sid=P57H*V*g&p_lva=&p_faqid=450&p_created=1037645411&p_sp=cF9zcmNoPSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NDY2J nBfcGFnZT0x&p_li=)
How long does it take before acceptance scans are entered into the system after the post office receives it? (http://usps.custhelp.com/cgi-bin/usps.cfg/php/enduser/std_adp.php?p_sid=P57H*V*g&p_lva=&p_faqid=449&p_created=1037645202&p_sp=cF9zcmNoPSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NDY2J nBfcGFnZT0x&p_li=)
Item has not arrived (http://usps.custhelp.com/cgi-bin/usps.cfg/php/enduser/std_adp.php?p_sid=P57H*V*g&p_lva=&p_faqid=256&p_created=1002964815&p_sp=cF9zcmNoPSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NDY2J nBfcGFnZT0x&p_li=)
Can I track my certified mail item on the internet? (http://usps.custhelp.com/cgi-bin/usps.cfg/php/enduser/std_adp.php?p_sid=P57H*V*g&p_lva=&p_faqid=219&p_created=1000831775&p_sp=cF9zcmNoPSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NDY2J nBfcGFnZT0x&p_li=)
How much do you charge for Money Orders? (http://usps.custhelp.com/cgi-bin/usps.cfg/php/enduser/std_adp.php?p_sid=P57H*V*g&p_lva=&p_faqid=72&p_created=991337404&p_sp=cF9zcmNoPSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NDY2J nBfcGFnZT0x&p_li=)
Track & Confirm is not providing me with any information. Where is is package? (http://usps.custhelp.com/cgi-bin/usps.cfg/php/enduser/std_adp.php?p_sid=P57H*V*g&p_lva=&p_faqid=426&p_created=1034613856&p_sp=cF9zcmNoPSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NDY2J nBfcGFnZT0x&p_li=)
My Express Mail didn't arrive and it needs to be traced, what do I do? (http://usps.custhelp.com/cgi-bin/usps.cfg/php/enduser/std_adp.php?p_sid=P57H*V*g&p_lva=&p_faqid=53&p_created=971454879&p_sp=cF9zcmNoPSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NDY2J nBfcGFnZT0y&p_li=)
What can I do about lost uninsured mail? (http://usps.custhelp.com/cgi-bin/usps.cfg/php/enduser/std_adp.php?p_sid=P57H*V*g&p_lva=&p_faqid=157&p_created=1000419728&p_sp=cF9zcmNoPSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NDY2J nBfcGFnZT0y&p_li=)
What constitutes a "suspicious parcel?" (http://usps.custhelp.com/cgi-bin/usps.cfg/php/enduser/std_adp.php?p_sid=P57H*V*g&p_lva=&p_faqid=263&p_created=1003160433&p_sp=cF9zcmNoPSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NDY2J nBfcGFnZT0y&p_li=)
How can I stop the delivery of advertising mail at my house? (http://usps.custhelp.com/cgi-bin/usps.cfg/php/enduser/std_adp.php?p_sid=P57H*V*g&p_lva=&p_faqid=44&p_created=971452960&p_sp=cF9zcmNoPSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NDY2J nBfcGFnZT0y&p_li=)
My Express Mail item was delayed. (http://usps.custhelp.com/cgi-bin/usps.cfg/php/enduser/std_adp.php?p_sid=P57H*V*g&p_lva=&p_faqid=220&p_created=1000831945&p_sp=cF9zcmNoPSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NDY2J nBfcGFnZT0z&p_li=)
My package has been delivered. Why doesn't track/confirm show this? (http://usps.custhelp.com/cgi-bin/usps.cfg/php/enduser/std_adp.php?p_sid=P57H*V*g&p_lva=&p_faqid=425&p_created=1034613716&p_sp=cF9zcmNoPSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NDY2J nBfcGFnZT0z&p_li=)
The item was received broken. How do I proceed with a claim? (http://usps.custhelp.com/cgi-bin/usps.cfg/php/enduser/std_adp.php?p_sid=P57H*V*g&p_lva=&p_faqid=75&p_created=991460541&p_sp=cF9zcmNoPSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NDY2J nBfcGFnZT00&p_li=)
What is the "law" regarding receiving non-ordered items? (http://usps.custhelp.com/cgi-bin/usps.cfg/php/enduser/std_adp.php?p_sid=P57H*V*g&p_lva=&p_faqid=153&p_created=999625899&p_sp=cF9zcmNoPSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NDY2J nBfcGFnZT01&p_li=)
What do I need to file a claim for a damaged insured article? (http://usps.custhelp.com/cgi-bin/usps.cfg/php/enduser/std_adp.php?p_sid=P57H*V*g&p_lva=&p_faqid=169&p_created=1000423989&p_sp=cF9zcmNoPSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NDY2J nBfcGFnZT03&p_li=)
I know my Priority Mail package has been delivered. Why doesn’t Track/Confirm show a record of delivery? (http://usps.custhelp.com/cgi-bin/usps.cfg/php/enduser/std_adp.php?p_sid=P57H*V*g&p_lva=&p_faqid=420&p_created=1034612193&p_sp=cF9zcmNoPSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NDY2J nBfcGFnZT04&p_li=)
What is the address/email address for the Post Master General? (http://usps.custhelp.com/cgi-bin/usps.cfg/php/enduser/std_adp.php?p_sid=P57H*V*g&p_lva=&p_faqid=162&p_created=1000421377&p_sp=cF9zcmNoPSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NDY2J nBfcGFnZT04&p_li=)
Where can I get a list of zip codes by county? (http://usps.custhelp.com/cgi-bin/usps.cfg/php/enduser/std_adp.php?p_sid=P57H*V*g&p_lva=&p_faqid=58&p_created=990557617&p_sp=cF9zcmNoPSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NDY2J nBfcGFnZT04&p_li=)
Does the USPS have eBay seller names? (http://usps.custhelp.com/cgi-bin/usps.cfg/php/enduser/std_adp.php?p_sid=P57H*V*g&p_lva=&p_faqid=68&p_created=991023240&p_sp=cF9zcmNoPSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NDY2J nBfcGFnZT05&p_li=)
How long must I wait before I can file a claim for a damaged insured article? (http://usps.custhelp.com/cgi-bin/usps.cfg/php/enduser/std_adp.php?p_sid=P57H*V*g&p_lva=&p_faqid=176&p_created=1000425016&p_sp=cF9zcmNoPSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NDY2J nBfcGFnZT0xMA**&p_li=)
I insured my Priority Mail package and it was delivered damaged. What should I do? (http://usps.custhelp.com/cgi-bin/usps.cfg/php/enduser/std_adp.php?p_sid=Iz2CSP-g&p_lva=&p_faqid=421&p_created=1034612264&%20p_sp=cF9zcmNoPTEmcF9ncmlkc29ydD0mcF9yb3dfY250PT E2J<br%20/>%20nBfc2VhcmNoX3RleHQ9ZGFtYWdlJnBfc2VhcmNoX3R5cGU9 MyZ<br%20/>%20wX2NhdF9sdmwxPX5hbnl_JnBfY2F0X2x2bDI9fmFueX4mcF 9zb<br%20/>3J0X2J5PWRmbHQmcF9wYWdlPTE*&p_li=)
Can I file a claim for a damaged insured package mailed within the continental United States without the mailing receipt (http://usps.custhelp.com/cgi-bin/usps.cfg/php/enduser/std_adp.php?p_sid=Iz2CSP-g&p_lva=&p_faqid=178&p_created=1000425262&%20p_sp=cF9zcmNoPTEmcF9ncmlkc29ydD0mcF9yb3dfY250PT E2J<br%20/>%20nBfc2VhcmNoX3RleHQ9ZGFtYWdlJnBfc2VhcmNoX3R5cGU9 MyZ<br%20/>%20wX2NhdF9sdmwxPX5hbnl_JnBfY2F0X2x2bDI9fmFueX4mcF 9zb<br%20/>3J0X2J5PWRmbHQmcF9wYWdlPTE*&p_li=)
How can I establish evidence of value if I don’t have a sales receipt or invoice? (http://usps.custhelp.com/cgi-bin/usps.cfg/php/enduser/std_adp.php?p_sid=Iz2CSP-g&p_lva=&p_faqid=191&p_created=1000426876&%20p_sp=cF9zcmNoPTEmcF9ncmlkc29ydD0mcF9yb3dfY250PT E2J<br%20/>%20nBfc2VhcmNoX3RleHQ9ZGFtYWdlJnBfc2VhcmNoX3R5cGU9 MyZ<br%20/>%20wX2NhdF9sdmwxPX5hbnl_JnBfY2F0X2x2bDI9fmFueX4mcF 9zb<br%20/>3J0X2J5PWRmbHQmcF9wYWdlPTE*&p_li=)
UPS
Shipping Central, US (http://www.ups.com/content/us/en/shipping/index.html)
Tracking Central (http://www.ups.com/WebTracking/track?loc=en_US)
Resource Central, US (http://www.ups.com/content/us/en/resources/index.html)
Contact UPS US (http://www.ups.com/content/us/en/contact/index.html)
FedEx
Tracking Central, US (http://www.fedex.com/us/tracking/)
Rate Information US (http://www.fedex.com/ratefinder/home?cc=US&language=en)
US Locations (http://www.fedex.com/us/dropoff/?link=1)
Transit Time, Global (http://www.fedex.com/TransitTime/home?cc=us&language=en&locdir=us&ascend_header=1)
International Tools (http://www.fedex.com/us/international/?link=1)
There are many many more questions in the FAQ sections at the USPS site. If you have a question and can't find it here take a look there by clicking on the Customer Service FAQ link I posted above. I may add to this thread in the future with more FAQ's I find. Hopefully the information in here helps as many as possiable :D