- Joined
- Nov 13, 2003
- Location
- Vancouver B.C.
I'm trying to fix my uncles Laptop. Its a P3 Compaq Armada 7400 running Windows 2000. Not sure about the other specs.
I can't seem to get to the desktop. The computer loads and I can hear the chime but I can't see any icons on the desktop.
I can get into task manager, and once there, it says that CPU usage is 100 %. The hour glass is constantly on.
I ran Norton Antivirus as a boot disk in DOS for 21 hrs and it found no viruses.
Please help! What should I do? I want to retrieve the files on the computer and then reformat the HD, but I can't seem to load the desktop.
Thanks
I can't seem to get to the desktop. The computer loads and I can hear the chime but I can't see any icons on the desktop.
I can get into task manager, and once there, it says that CPU usage is 100 %. The hour glass is constantly on.
I ran Norton Antivirus as a boot disk in DOS for 21 hrs and it found no viruses.
Please help! What should I do? I want to retrieve the files on the computer and then reformat the HD, but I can't seem to load the desktop.
Thanks