View Full Version : Help with 9800 Pro
I really need some help installing my 9800 pro in my main rig. I was upgrading from a 9500 np. After swapping out the cards I intalled the new omega drivers and was hoping to see an improvement in gaming. But the computer booted up into windows and 3 seconds after the system crashes and the computer restarts. The loop never ends until I enter windows in safe mode, other modes cause system restart. I do a system restore and start again with the drivers that came on the cd. By the way this is a bba radeon 9800 pro. At first I thought it was the video card but I installed it on another computer I own and it started up without a problem. I'm thinking its a problem with my main rig. Any suggestions on how to fix this and help me get my game on?
My main rig specs are below.
epox 8rda+ AMD 2600 Barton
512mb kingston hyperx 3500
Optorite DVD burner
80gb seagate hd
200gb maxtor 8mb cache
winfast tv tuner 2000xp deluxe
Microsoft windows xp sp1
If there is anything i'm missing i'll be happy to provide the info. Please help.
04-03-04, 07:36 PM
did you remove the 9500 from you devices? It may still be looking for it.
WELCOME TO THE FOURMS
...and the sickness:eek:
I tried to in the system hardware and I ran an ati driver removal program, driver cleaner 3.0
04-03-04, 07:51 PM
Did you remove the previous drivers before you installed any new ones?
I tried but I do not know if I was successful. How would I make sure I removed all the old drivers? THanks
04-03-04, 08:17 PM
Best thing to do is...go into safe mode...uninstall the current ATI drivers (add/remove) and then delete the C:\ATI sub folders...after this...go into device hardware and uninstall the all display adapters...reboot...install Omega 4.2's or ATI 4.3's...
I personally do not like the latest Omega drivers...the ATI 4.3's are better...but I do like the Omega's up to the 4.3's...
If this doesnt work...you might want to look at your PSU next...the 8RDA+'s are power hogs as they are...and the 9800 Pro requiers a 350w PSU min...might also want to list your PSU ;)...
04-03-04, 08:20 PM
When I update my drivers I just go to control panel and use the driver uninstall link there. You may have to do it another way at this point.
04-03-04, 08:23 PM
I did forget to add...if you are connected to the internet through DSL or Cable modem...either shut the modem off or disconnect the cat5 cable from the system...windows update will try to connect to update to the latest drivers...minus control panel...XP min. ;)...
04-03-04, 08:24 PM
glock19owner, you make a very good point. Teh 9800 draws alot more power than a 9500 does. It might in fact be the PSU
What PSU are you using GamaJr?
I am using a fortron 350W with the 120mm fan adjustable speed
04-03-04, 08:37 PM
The 8RDA+ requires a 350w PSU and so does the 9800 Pro...
Now just to make sure...you do have the 9800 plugged into a molex plug in from the PSU correct...either directly or with the donggle cord that should of been supplied with it...
How many hard drives and fans...besides the 120 listed above...
one of two things possible are going on right now...well 3...just dont want to mention the 3rd yet...
1. You are pushing the PSU to the max and the VC is dropping from not enough voltage...kind of doubt that though with a forton...but still possible...
Do you have a program to read your voltages in windows...if so...see what your +5 and +12 are when in safe mode...
2. Just had a bad driver install...or possible the download was slightly corrupted during transfer...which in turn created a bad install...
I have two more 120mm fans (intake and exhaust) and the 80mm fan for the processor. The video card is connected straight to the power supply. I have already tried to disconnect a hard drive to see if it was the power. I can't get the voltages I'll try to get them.
The +5V shows 4.838V and the +12V shows 12.038V. This is using the monitoring software that came with my mobo. Hope this helps. Thanks
04-03-04, 09:53 PM
Is there anyway for you to try another PSU...like a 400w+ PSU...the +5 is not that great...even though the 9800 runs on the +12...with the +5 being kind of low...this could be a issue if the GPU runs under a full load...this could cause the MB to have a voltage stability issue and in turn give a GPU voltage stability issue...
But if you have not tried a clean install the way I posted above...try that first and if that doesnt help...try a different PSU...and if you dont have one...see if a friend might have one to borrow to test...
I dont' know if the psu is the problem because I tested this vc in a small form factor with a 250W psu or was it 200W I dont' remember. The vc seems to mess up everytime I install the drivers for it or at least try. I have used system restore a few times allowing me to remove the old 9500 drivers. THis is not in safe mode either. It only crashes after I install the new drivers. I dont' have an extra psu that is in excess of 350w. And I don't know anyone with a psu with higher wattage. Any more ideas. I really appreciate it.
Help Help Help!! I removed my 9800 and reinstalled my 9500 and the same problem persists. I don't know what is up with my system. Can anyone suggest anything. At this point i'm just going to reformat my hard drive and reinstall everything. Because of these problems I don't believe my psu is the problem. Please help me, I don't know what else to try.
04-05-04, 12:56 AM
Originally posted by GamaJr
this point i'm just going to reformat my hard drive and reinstall everything.
Thats about the only thing to do right now...but if this problems still exist after the reformat and install...then you might start looking at the MB...
How old is the 8RDA+?
I've had this mb for almost a year now I believe. Rev 1.1, I think. I have to look at the mobo again. If there is anything else I will try anything before I reformat, if not I want to thank everyone who helped me with this problem. I will post a reply to keep everyone updated.
Just reformatted my harddrive and reinstalled windows with the card. It works great now. Too bad I had to wipe out my hard drive. THanks again for the help.
04-07-04, 12:34 AM
i had same problem a while ago, i went from 9600xt to 9800 pro and kept rebooting when i put new card in, i have 2 hard drives and like 6 fans and various other powersucking devices, i had P.O.S power supply from crap system that was like 200w , went to circuit city and picked up antec 350w and system booted up fine, did u tyr putting the card on its own independent power line? i had more sucess when i did that way(it didnt reboot for like a min longer) oops, didnt even read that u got it working, but anyway, i had similar problem
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