- Joined
- Jun 14, 2004
- Location
- Calgary, CANADA
So I bought a stick of DDRAM500 from a fellow forum-goer a few days ago and I'll be recieving it in a few days. At the time, I assumed it was compatable with my system, but just to be sure, I checked in my motherboard's User Guide. There was nothing there on 500 ram, it only seemed to go up to 400. Wanting to get to the bottom of this, I e-mail Asus customer support asking if this RAM would be compatable and get the following reply
Dear Friend :
Thank you for contacting ASUS Customer Service.
My name is Leon and I would be assisting you today.
Well, please use the memory on the list which we 've tested before .for the DDR 500, there maybe some incompatible problem ,and if you do not have to ,please use the memory stick on our list.
if having any problems, please don't hesitate to let me know. Let's discuss this issue together.
Thank you for using ASUS products and services!
ASUS Customer Service Center (Shanghai , China)
If you have any suggestion or complaints about our tech support service, please send your valuable info to [email protected] , we arrange specilists to handle relative issue, your suggestion may give us more elicitation to serve our customers much better.
Web: http://www.asus.com.tw
Download: http://download.asus.com.tw
FTP: ftp://ftp.asus.com.tw
great. somehow this guy managed to confuse me more.
Problem one with this reply: there is no "list" I can see which I can refer to! Neither on their website nor in my users guide.
Problem Two: His answer was so passive and indecisive-sounding that I honestly have no idea if this guy actually knows what he's talking about or is simply sprouting information quoted to him when they hired this guy off the streets! ARGH!
So, my question is (and please, PLEASE try and give a simple yes or no answer): is this RAM compatable with my computer or will it screw something up?
System specs are in my sig and RAM specs are here.
Oh, and yes, I already know putting two ram sticks with different timings will force the higher one to work at the level of the slowest stick.
Dear Friend :
Thank you for contacting ASUS Customer Service.
My name is Leon and I would be assisting you today.
Well, please use the memory on the list which we 've tested before .for the DDR 500, there maybe some incompatible problem ,and if you do not have to ,please use the memory stick on our list.
if having any problems, please don't hesitate to let me know. Let's discuss this issue together.
Thank you for using ASUS products and services!
ASUS Customer Service Center (Shanghai , China)
If you have any suggestion or complaints about our tech support service, please send your valuable info to [email protected] , we arrange specilists to handle relative issue, your suggestion may give us more elicitation to serve our customers much better.
Web: http://www.asus.com.tw
Download: http://download.asus.com.tw
FTP: ftp://ftp.asus.com.tw
great. somehow this guy managed to confuse me more.
Problem one with this reply: there is no "list" I can see which I can refer to! Neither on their website nor in my users guide.
Problem Two: His answer was so passive and indecisive-sounding that I honestly have no idea if this guy actually knows what he's talking about or is simply sprouting information quoted to him when they hired this guy off the streets! ARGH!
So, my question is (and please, PLEASE try and give a simple yes or no answer): is this RAM compatable with my computer or will it screw something up?
System specs are in my sig and RAM specs are here.
Oh, and yes, I already know putting two ram sticks with different timings will force the higher one to work at the level of the slowest stick.