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View Full Version : Do not buy any NovaLogic Games.


ZGOZZ
12-05-04, 07:12 AM
Heads up do not buy there games.

NovaLogic likes to do an bate and switch.
What do I mean, well in the game Joint Opps, you had a sniper scope plus each charter had a certain load out.
Well NovaLogic has removed the sniper scope and has removed many player options.
There is such an outcry about what they did, there response is deal with it.
There customer service is terrible and none responsive.

I bought a game that was great, but when they forced the patch, they stole the game from us.

Just an update they really suck.

www.novaworld.com

[AK]Zip
12-05-04, 07:34 AM
Valve did the same thing to us with Steam. All I can say is F*ck Steam!

ZGOZZ
12-05-04, 07:37 AM
Zip']Valve did the same thing to us with Steam. All I can say is F*ck Steam!


I need to find out about filing with the internee generalabout this, some said that this is amager issue in the gaming market.

veryhumid
12-05-04, 09:22 AM
they made steam to give us a more convenient and better gaming experience, not to give us a shaft.

NovaLogic sounds insane. you can't remove a scope from a tactical shooter!

Gnerma
12-05-04, 10:17 AM
I need to find out about fileing with the intrnee genarl about this, some said that this is amager issue in the gaming market.
If you want people to take you seriously and join you on your holy crusade against NovaLogic, you should seriously consider watching your spelling a bit :rolleyes:

Oh and there is no way in hell you are going to do anything about this besides whining about it on a few forums. Feel free to prove me wrong though, I'm watching.

9mmCensor
12-05-04, 11:08 AM
You dont like their games? BEst you can do is not buy them.

hopefully others will follow suit and they will go bankrupt or change their ways

ZGOZZ
12-05-04, 11:09 AM
If you want people to take you seriously and join you on your holy crusade against NovaLogic, you should seriously consider watching your spelling a bit :rolleyes:

Oh and there is no way in hell you are going to do anything about this besides whining about it on a few forums. Feel free to prove me wrong though, I'm watching.

Thanks for telling me about my typos

ZGOZZ
12-05-04, 11:10 AM
Hi Ron


We are addressing the issues and looking at all the posts. It is a shame that every time an issue comes up that people presume we don’t care about anything and they jump to their own conclusions.



The game is still a great game. It has some issues right now, but the key changes were made for the better and people will start seeing that once they give it a chance.


Thanks for your email and for your obvious passion about our game. It’s greatly appreciated.



Kind regards



Marketing

NovaLogic, Inc.

ZGOZZ
12-05-04, 11:12 AM
You dont like their games? BEst you can do is not buy them.

hopefully others will follow suit and they will go bankrupt or change their ways

That is why; I am posting here and emailing as many PC gaming magazines as I can to tell them about this mess.

I am at the point of going to small claims court to get my money back.

9mmCensor
12-05-04, 11:20 AM
I am at the point of going to small claims court to get my money back.
hahaha

austinbmxnig
12-05-04, 01:06 PM
who's the internee general? is he a military man known for sexual harassment or something?

ZGOZZ
12-05-04, 01:48 PM
Yes he is, no he is more than that.

Robrules18
12-05-04, 02:25 PM
I am at the point of going to small claims court to get my money back.

If somehow you even got the case heard you would lose and have to pay legal fees (possibly theirs too) that would be well over what the game cost.

TheGreySpectre
12-05-04, 03:45 PM
maybe the will officially recind the patch like crytek did with farcry patch 1.2

I.M.O.G.
12-05-04, 04:10 PM
The internee general is a college student who files papers in a back room all day, getting paid peanuts because the experience will make him succesful someday, if he can ever pay off his academic loans.

The attorney general is a head legal figure of the state or federal government.

Neither would give two ****s about the presence or absence of weapons within these games.

I think it is much more difficult anymore for people to accept the fact that they are bound by EULA's when they purchase software - you only pay to use the software in the terms laid out there. You are upset about what you agreed to.

Let's parrallel this, with someone who joins the army. A guy joins the army because he wants to travel and chase beautiful foreign women. He enjoys the advantages of being in the army, but then his country goes to war and he has to go kill people. He throws a fit about this because he didn't sign up to kill people, he signed up to chase tail.

Now you entered the EULA because you wanted to play the game. They had a reason for altering portions of the game, and the EULA outlines that this is their right if they deem it necessary.

You obviously aren't looking at all sides of this coin though however - while you may have some point, it is not well represented thus far.

veryhumid
12-06-04, 09:25 AM
wow, they sent an e-mail back to you?! good for them, at least they are open to the community. some places just ignore e-mails.

Wicked Klown
12-06-04, 03:48 PM
We must be playing two different games then man. The copy of Joint Ops I have has a scope on the sniper rifles. Only thing they did was make it so a sniper couldn't zoom in, which is nothing to whine about.

TUK101
12-06-04, 04:18 PM
All that I can say about this is LOL. I remember when Blizzard made some changes to SC through a patch, I was pissed at first since I loved playing as Protoss but afte the patch it made the Zerg and Terran much funner to play with and it leveled the playing field. They probably removed the zoom function to cut down on cheep easy kills, which you where probably a spawn point camper and loved doing this.

monkeydude99387
12-06-04, 04:18 PM
Are a lot of people upset about this? If so, get the people who are angry to send Novalogic many E-mails and letters about what you are angry about. I am sure they will at least notice

Dragonprince
12-06-04, 04:19 PM
I though NovaLogic games sucked anyway, what have they made that's good ?

Silversinksam
12-06-04, 04:20 PM
Hi Ron


We are addressing the issues and looking at all the posts. It is a shame that every time an issue comes up that people presume we don’t care about anything and they jump to their own conclusions.



The game is still a great game. It has some issues right now, but the key changes were made for the better and people will start seeing that once they give it a chance.


Thanks for your email and for your obvious passion about our game. It’s greatly appreciated.



Kind regards



Marketing

NovaLogic, Inc.



There is such an outcry about what they did, there response is deal with it.
There customer service is terrible and none responsive.



By your own words, your contradicting yourself. Ever hear of crying over spilt milk? If you don't like their games, don't buy them, it's that simple.

ZGOZZ
12-06-04, 07:31 PM
By your own words, your contradicting yourself. Ever hear of crying over spilt milk? If you don't like their games, don't buy them, it's that simple.

Not really man.
Said part I bought the game for myself and others, the Patch that they forced was a mess.
Email from Nova


Hi Ron



It was good speaking to you this morning.



In previous email correspondence and on the phone today I explained to you all the steps NovaLogic has taken to ensure that customers can play the original Joint Operations game – with the sniper scope zoom - if they wish. As of right now no other changes to the way the game plays are planned. The method by which customers can revert back to the original Joint Ops: TR game may take a few minutes and be inconvenient for a small number of people, as you suggested, but this is the only method available to do this sort of update.



Also as discussed, because customers can still play the original game, NovaLogic is not issuing any refunds.



I fully respect your frustrations and I would personally like to extend our apologies for any inconvenience the initial update may have caused you and your customers. However, I would like to reassure you that NovaLogic does listen to our customers and the company takes any potential feature changes or updates into serious consideration before implementing them into a game. There are valid reasons that may not be apparent to everyone, behind any changes we may implement and unfortunately not everyone will be happy with them.



As requested I have passed on your complaints to the President of the company, to make him aware of your issues.



I do have a record of the emails you sent to marketing@novalogic.com so there is no need to forward them to me.





Kind regards



Georgina







Georgina Verdon

Vice President of International Marketing

NovaLogic, Inc.

26010 Mureau Road, Suite 200

Calabasas, CA, 91302

gverdon@novalogic.com

tel: 818 880 1997

fax: 818 880 3450

ZGOZZ
12-06-04, 07:33 PM
We must be playing two different games then man. The copy of Joint Ops I have has a scope on the sniper rifles. Only thing they did was make it so a sniper couldn't zoom in, which is nothing to whine about.


What you Kidding. We had the Zoom then they remove it.

ZGOZZ
12-06-04, 07:35 PM
Are a lot of people upset about this? If so, get the people who are angry to send Novalogic many E-mails and letters about what you are angry about. I am sure they will at least notice

Email people are calling, its funny how many people are pissed.
If you check out the Forums its all about how Nova sucks so on.

Sorry But to get the emails that I did, I had to make a very big stink.
:mad:

Spec_Ops2087
12-06-04, 08:54 PM
This has to be by far the stupidest and funniest rant on a game ever! bahahahah

Dude, you still have a scope...who gives about zoom, you are lucky they didn't take away the scope (then I would be mad) They probably wanted the game to be more real, thus taking away the zoom feature.

As everyone said, you bought the game, you deal with it. You don't like it? Return it / sell it / stop playing it -- but whinning about it? Please, this is just a waste of computer space on our servers, come back with a reasonable arguement and THEN say something. Until then, stop with the 13 year old "I want this / I don't want this" remarks



Spec

Wicked Klown
12-06-04, 11:37 PM
What you Kidding. We had the Zoom then they remove it.


Can you not read. I said in the quote Originally Posted by Wicked_Klown
Only thing they did was make it so a sniper couldn't zoom in Not realy a big deal seeing as I have never used that feature. IF you can hit your target without zooming in don't play the role of a sniper.

corrosion231
12-07-04, 12:03 AM
I though NovaLogic games sucked anyway, what have they made that's good ?
Joint Operations: Typhoon Rising, and the expansion Escalation are very good.

ZGOZZ
12-07-04, 07:21 AM
This has to be by far the stupidest and funniest rant on a game ever! bahahahah

Dude, you still have a scope...who gives about zoom, you are lucky they didn't take away the scope (then I would be mad) They probably wanted the game to be more real, thus taking away the zoom feature.
Spec


Dude its not more real a sniper scope does zoom.
Hell my hunting riffle has a zoom LOL

ZGOZZ
12-07-04, 07:27 AM
Can you not read. I said in the quote Not realy a big deal seeing as I have never used that feature. IF you can hit your target without zooming in don't play the role of a sniper.


Ok I play with a large clan.
I am one of 3 snipers in this clan.
We work as a team, the zoom feature help when you do not need to have full power zoom 16x.

We had target close and fare, having the zoom made the team play real and fun.
But if you were never a sniper then it does not matter to you, but if there is a 13 year kid who loves to run and shoot this is what the game became boom and zoom, no more team playing needed sucks.

It’s not just the sniper scope the removed flares from the helis that you need 2 people to fly it now, come on that realistic, many things were change and changed for the

ZGOZZ
12-07-04, 07:28 AM
Like I stated I will never buy another NovaLogic producted again and they way the handle theses issues I recomend that all do the same. You buy a game for fetures you like then it get takin away from you, is it still the game you bought no.

toecutter169
12-08-04, 08:11 AM
I think I'll go buy another Novalogic game now!

CandymanCan
12-08-04, 08:50 AM
Yawn, man you getting to overworked over this. I play the game i like it better now that they changed it. Youre constant bitching and saying ur ganna take them to court is stupid.... Youre lucky you even get e-mail responses. Like said by someone before most companies never e-mail people back... Maybe you should just go tuck youre tail behind ur legs and get over it and stop playing the game geesh....


I personally like thier games.


Btw use the edit button instead of posting something else 5 times ina row

batharoy
12-08-04, 09:16 AM
I think it is much more difficult anymore for people to accept the fact that they are bound by EULA's when they purchase software - you only pay to use the software in the terms laid out there. You are upset about what you agreed to.

Unfortunately you don't get to read the EULA until you get it it home and open the package, but after you open the package you can't return it if you don't agree with the EULA. That means your stuck with the product weather you agree with it or not. They got us over the praverbial (SP?) barrel and know it, and there's not much we can do about it.

Mucho Gonzales
12-08-04, 09:20 AM
the main thing i'm getting out of this thread is that I have an aweful job. I'm really envious of this guy that has to answer complaint emails about video games all day and explain why they removed the zoom feature on the sniper rifle...sigh...lol

PingSpike
12-08-04, 01:11 PM
Did some one in this thread just try to argue that snipers are team players?

Dragonprince
12-08-04, 03:40 PM
Joint Operations: Typhoon Rising, and the expansion Escalation are very good.

I tried the demo and wasnt impressed, seemed a red headed step child to AA and GhostRecon....

Alacritan
12-08-04, 09:23 PM
I'm surprised you got a response at all considering most of your posts were nearly unintelligible. If Novalogic's games didn't suck anyway, I'd applaud them for removing zoom on sniper rifles in multiplayer. Why don't they just remove sniper rifles from multiplayer entirely? They're only use by pansies who aren't actually capable of moving and hitting anything at the same time.

I.M.O.G.
12-08-04, 09:38 PM
Wow, thats funny. Unnecesarily insulting, considering we are talking about a game, and also inappropriate, but the thought of calling another person a pansy because of the way they have fun playing a game... that humors me. :)

azureblu12
12-09-04, 10:38 PM
I personally like novalogic games, and i think that was really cool how that lady actually sent you an email