Help with Dell Insprion XPS Notebook.

[Penel]

Alright where to start...

Windows XP Pro SP2 was installed on my notebook from Dell but I wanted to reformat because they had installed abuncha junk on there that I dont need.

I go to grab the Windows XP cd but to only find that they had shipped the wrong cd (Windows XP Home Edition), and I am unable to install it because my Windows XP Pro cd key does not work for the Windows Home Edition.

I grab my cousins Windows XP Pro cd and reformatted and installed with my cd key Dell gave me but alot of the devices that Dell had previously installed arent installed anymore.

Where can I get the drivers or how can I override this problem? ...

:bang head

[XunknownX]

Alright where to start...

Windows XP Pro SP2 was installed on my notebook from Dell but I wanted to reformat because they had installed abuncha junk on there that I dont need.

I go to grab the Windows XP cd but to only find that they had shipped the wrong cd (Windows XP Home Edition), and I am unable to install it because my Windows XP Pro cd key does not work for the Windows Home Edition.

I grab my cousins Windows XP Pro cd and reformatted and installed with my cd key Dell gave me but alot of the devices that Dell had previously installed arent installed anymore.

Where can I get the drivers or how can I override this problem? ...

:bang head


You should have a drivers disc. It's other then your Windows XP CD they did not give you. Also, if you have a ATI Mobility 9800 you will have to download that seperatly. Any drivers your unable to locate I can get to you one way or another. I reloaded my XPS 2 weeks ago so I've been there done that. :-) IM me on AIM or e-mail me if you need further help.

[Penel]

XunknownX - Just the man I was looking for my XPS buddy :). I do not have a drivers CD , I double, trible etc check many times and I am just getting really fustrated :) Just want to get this beast up asap so I can start playing some HL2 :) I am checking the Dell Support site right now for drivers.

[XunknownX]

BTW, you better call Dell and give them some hell. I know you paid a lot like I did for the XPS so you deserve your support cds.

[Penel]

Yeah for sure I am going to give them alot of hell. Thanks again for all the help XunknownX.

[wizard james]

most the drivers are on the site . along with alot of other things. but yes..raise hell with dell lol.. i did when they sent me the wrong videocard in my computer.. it was a 16mb videocard when i orderd a 128mb ..so in the mess up they let me keep the 5 doller videocard lol.. as it sites in an old unused computer..and the only place i can find the drivers are from dell.. its an ati card and they got even got the drivers lol. but for dell.. if you paid.. they are the best for help... sorry for my story..one things goes to antoher.....

[XunknownX]

My friend works for Dell, so I can give him special hell when something didn't go my way. hahahaha. And n/p Penel

[ozzlo]

dell xps users get express tech support (so a 5 min wait time instead of 20) :)

www.support.dell.com has all the stuff you need (somewhere) :confused:

[Slackfumasta]

Use another computer to download the NIC drivers from Dell's site so you can get our XPS online. Then download all the drivers you need.

Then call Dell and yell at them. You'll have a driver CD the next day. I've gotten a few PCs from them that were missing the driver CD (never had a prob with the wrong Windows before tho).