Communications Port

[TheOmegaChrist]

Hey I am working on a Toshiba Laptop. The modem is not dialing up properly, and I have tried a ton of things. The communcations port is not present in device manager, and I tried various ways to add the communications port. I also even reformatted the computer and did a fresh install of XP. We also added in a PCI modem and still no dice. Anyone have any ideas why that would occur, could it be some other kind of hardware failure? Let me know, thanks.

[jajmon]

installing the chipset drivers for your MB may help,,,,,,,,,but who knows what 'I tried a ton of things' means,,,,,,,,,,Welcome to the Forums,,,,,,,,,

[eh?]

^what he said.

And how did you install a PCI card into a laptop?

[Gnufsh]

Did you install the modem drivers?

[TheOmegaChrist]

Hey yea sorry, I was at work when I posted that, so I had to make it quick, we arent supposed to use the computer a lot. Anyway I meant PCMCIA card, and yea basically I tried to ass the communications port manually, and messed with a bunch of settings there, and I figured that wouldnt work, but I tried anyway. I tried removing and installing the built in modem adding ont he PCMCIA modem, I formatted the HD and reinstalled windows. So I am thinking it is a mobo issue possibly, since formatting didnt work. Maybe a BIOS flash is worth a shot, otherwise she is gonna chuck it, and its kinda dumb cause the laptop is a yr old.

[sharkmont]

Good luck with that, yeah a year old heck it might be under warranty :). Hope you get 'er straightened out!

-sharky