Comp Will not shut down!

GunnerMan

Member

​

Joined

Nov 19, 2004

Location

Albuquerque, New Mexico

• Feb 26, 2005

• #1

Well my friend says his computer will not shutdown. He says it makes a wierd noise gets to the logging off screen and it freezes. He said it used to always make the noise and shutdown right after now its gets stuck. I have no clue why its doing it so if you can help me out!!... His system is AMD64 3500+, ASUS A8V mobo, 1 Gig Corsair XMS Ram, Seagate SATA hard drive, BFG 6800 Ultra, and 500W PSU.

Thanks

 

AZNBoiOnFIYA

Member

​

Joined

May 2, 2004

Location

Tucson, AZ

• Feb 26, 2005

• #2

what kind of noise does it make? try reinstalling windows again.

 

redduc900

Inactive Moderator

​

Joined

Dec 17, 2000

Location

Portland, OR

• Feb 26, 2005

• #3

Assuming your friend is running XP...

Windows XP Shutdown & Restart Troubleshooting

 

SavageBasher

Member

​

Joined

Nov 16, 2003

Location

Northeast PA

• Feb 26, 2005

• #4

Theres no reason why he should be shutting it down unless he's cleaning it out.

 

OP

GunnerMan

Member

​

Joined

Nov 19, 2004

Location

Albuquerque, New Mexico

• Feb 27, 2005

• Thread Starter
• #5

It makes kind of a click noise. Why he shuts it down I don't know. I will tell him to do the troubleshooting....Thanks

 

P

pcgamer4life

Member

​

Joined

Dec 30, 2004

• Feb 27, 2005

• #6

Unplug it.

 

darkknight187

Member

​

Joined

Oct 1, 2004

Location

PA

• Feb 27, 2005

• #7

pcgamer4life said:

Unplug it.

Click to expand...

and if that doesnt work please immediately refer to the big book of scary things as MS troubleshooting won't help you there

 

Paul1

Member

​

Joined

Feb 18, 2005

• Feb 27, 2005

• #8

This might be a longshot, but have you enabled advanced power support in Power Options (in the Control Panel)? When I had an old Compaq that had windows xp on it. It used to make a click noise right after it said "Windows is shutting down" and it would just freeze. I enabled advanced power support and it would go off after I shut it down.

 

G

Grimdeath

Member

​

Joined

Apr 4, 2003

Location

Glastonbury, CT

• Feb 28, 2005

• #9

Have him run a good virus scan with Kaspersky or NOD32 using the 30-day trial version...

 

G

Gnufsh

Senior Member

​

Joined

Dec 24, 2001

Location

Shasta Lake, California

• Feb 28, 2005

• #10

Just a quick thought... is ACPI disabled in the BIOS?

Edit: windows usually powers off using (I think) ACPI S1, so if ACPI has been disabled, either in the os as mentioned, or in the BIOS, you may not shut down properly.

 

stang8118

Member

​

Joined

May 28, 2004

• Feb 28, 2005

• #11

PSU causes alot of shut down problems. I don't know about the clicking though, where is it coming from??

Does he have any problems in windows? or playing games?

 

OP

GunnerMan

Member

​

Joined

Nov 19, 2004

Location

Albuquerque, New Mexico

• Feb 28, 2005

• Thread Starter
• #12

No problems in windows or gameing(had his machine reboot when he closed UT2004 tho everytime) but that happeed before these probs. He says it seems to be working now but thank you all for the input as it may help if his problem arises again and I learned something! Thanks Again Gunner