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Angelslayer
04-21-05, 07:45 AM
I've been trying to restore my Ipod after the latest Apple updater decided to completely bork it. It show the folder/exclamation icon when you switch it on.

I've followed the Apple site's instructions on doing the reset and disk mode, but nothing is working.

I can't even format it in Windows explorer so I can rebuild it from there, it gets to the last block (in the explorer window) and then disconnects itself and then fails there aswell.

It's a generation 4 click wheel

Any ideas, or should I just mail apple and get them to fix it as it is still in warranty?

Thanks

zip22
04-21-05, 08:42 AM
sounds like you've tried everything, i would mail it back.

Angelslayer
04-21-05, 10:08 AM
Looks like I gonna have to send it back. Thing is I wanted it for next week as I am going away and wanted some tunes with me.

Any ideas how long Apple take to do their repairs?

theMonster
04-21-05, 10:22 AM
Well, you'll have to ship it off then they'll get it and fix it or send you a refurb so you can figure at least a week in shipping and receiving. If it were me, since it is such a new one I'd find a generic store like a Wal-Mart, K-Mart, Target or whatever and buy a new one and return that one as defective.

Angelslayer
04-21-05, 03:23 PM
Well, you'll have to ship it off then they'll get it and fix it or send you a refurb so you can figure at least a week in shipping and receiving. If it were me, since it is such a new one I'd find a generic store like a Wal-Mart, K-Mart, Target or whatever and buy a new one and return that one as defective.

Would work apart from the fact that mine is already registered... and I'm in England.

Anyway I managed to sorted it, use the USB cable instead of the firewire and it actually works, only bummer is I now have to put all my music back on the ipod.

It may just have been my audigy firewire output, but the same happened when I plugged it into a brand new firewire PCI card.

Thanks