about 3 weeks ago i decided to RMA my Vid card after the Heatsink fan died, and heat hurt my GPU (before i noticed) so i sent in my RMA request, after 3 days i heard nothing, so i decided to call, it took 2 days of constant calling, RMA guy was apperently at luch for most of the day, then two hours on the phone for them to find my sent invoice, they promise to send me a reasponce to my RMA later that day. ofcourse 2 days later not later that day they approve my request. so the next morning i pack and ship over 2 day UPS air (this being a wed) and it gets there friday. i wait till thursday, send an email (they dont send a single email about getting it) today i get ****ed beyond belief and call. i start by calling the RMA and they say they didnt get it, so now im freaking out. i call UPS and they assure me that it got there and someone signed it. Im just about at my wits end, this is 10 minutes after getting off the phone with the RMA guy, he doesnt answer the phone (wouldnt be suprised if he was ignoring me), so i call and just get a tech support guy force them to get me the RMA guy. he checks again, package isn't there, then i tell him someone signed for it, read him the name that it was signed, he checks again and magically it shows up. ontop of this i ask if they are going to repair or replace the board, and when i can expect it and he replys ofcourse, and hangs up.
basically, dont buy from Albatron, its not worth the grey hair and phone bills
basically, dont buy from Albatron, its not worth the grey hair and phone bills