Remote Desktop locks up after connecting to Remote PC.

[ThePerfectCore]

My machine is Windows 2000 Pro, SP4. I've also booted into XP Pro, SP2.
The remote machine is Windows XP Pro, SP2.

There are actually two remote machines, both with XP Pro SP2. The first machine worked fine, and I'm connected to it right now.

The second machine lets me log in, shows the desktop, and then data stops coming from the machine. The remote user says that the machine hasn't locked up, and that I'm logged in. They can enter their session and check the internet connection, which is still working. However my RDC has locked up. I don't get the blinking "no connection" icon, either. RDC has to be ended by Task Manager at that point.

If left alone the remote computer goes to "sleep".

Both machines are on the same craptastic internet connection - 24.6kbps. It's horrible and laggy, but it beats driving 104 miles round-trip.

I've Googled, found nothing, and Microsoft's site is worthless. So, as a last resort, I'm throwing the problem here.

[thefly]

sounds like your machine is okay. it's something to do with the second remote machine that you are trying to connect to.

Could it be something like a firewall blocking the session??

check the event viewer logs on the remote machine to see if there might be some clues as to what's going on.

[ThePerfectCore]

Yeah, the firewall (ZoneAlarm) has been turned off.

I'd love to check the Event Logs but without an RDC, that's a bit difficult. It's not worth the 104 mile round-trip to look at a computer that might have something wrong with it.

[thefly]

Is there someone on site that could email you the log if you talk them through it on the phone?

in the action menu, you can save the logs as files and have them sent over email. Maybe that would help.