Outpost=good or bad service

jtlee75

Member

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Joined

Mar 19, 2002

Location

South Carolina

• Aug 24, 2005

• #1

I have not ever had to rma anything to outpost before. Are they any good with the customer service? We bought an X2 4800+ and are having stability problems in games. We want to get a refund and just buy the FX 57. They do not have the fx 57 so how are they with refunds. By the way, the 4800+ is only a week and a half old.

 

Showstoppermd

Member

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Joined

Aug 29, 2002

Location

hawaii

• Aug 24, 2005

• #2

http://www.resellerratings.com/seller1773.html
I have had no personal experience with them but ouch on the:
2.22 Return or Replacement

 

skou

Senior Member

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Joined

May 28, 2002

• Aug 24, 2005

• #3

I've had only one deal with Outpost, and I'm not going back ever again.

Also, they are a part of Fry's Electronics, and THEIR reputation isn't all that good, either. I won't buy electronic components from them at all, even though they are very close, with great prices. I do buy hardware from them, case parts, fans, AS5, case screws, that kind of stuff, but nothing electronic.

steve

 

OP

jtlee75

Member

​

Joined

Mar 19, 2002

Location

South Carolina

• Aug 25, 2005

• Thread Starter
• #4

well. Just to finish this up. Called outpost last night and they said that it was no problem. They are giving a full refund plus the return shipping costs. As soon as the rufund is in we gonna order the FX57. They don't have it.

 

fldrice

Member

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Joined

Sep 25, 2003

Location

UCI/Newport Coast

• Aug 25, 2005

• #5

So far, my experience with them has been pretty good. They have a 30-day satisfaction guarantee so you may return an item you purchased and receive a full refund.

 

OP

jtlee75

Member

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Joined

Mar 19, 2002

Location

South Carolina

• Aug 25, 2005

• Thread Starter
• #6

I read that but it also states that it does not include special order items and they consider all X2's special order. I really thought we were screwed but turns out they are fixing us right up.

 

W

warlock110

Member

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Joined

Jul 26, 2003

• Aug 27, 2005

• #7

jtlee75 said:

I read that but it also states that it does not include special order items and they consider all X2's special order. I really thought we were screwed but turns out they are fixing us right up.

Click to expand...

that's because you know about the rules more than they do, the people @ fry/outpost doesn't know what the hell they're doing hahha.

 

A

AdvanS13

Member

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Joined

Dec 10, 2002

Location

Hillsboro, OR

• Aug 29, 2005

• #8

ive had nothing but good from them, 5+ purchases over the years