View Full Version : Windows 2003 Server That Won't Shut Down
Scann69
10-04-05, 09:04 PM
Hey guy, I got a big problem at hand. First time facing such a problem. Well, i just installed Win2003 on my system on a SATA Hdd. Everything works fine except that when i want to shut down Win2003, it will ask me "why i'm shutting it down" and then once i've answered that question, it will show that it's logging off then shutting down. Problem is that after awhile, i can actually hear the HDD stopping but my monitor still shows a gray screen with the mouse pointer and my CPU fan and system fan is still on.
I did not have this problem on IDE Hdd with Win2003. I've updated SP1 and installed all the lastest drivers including the Intel Chipset .inf files but the problem still persist. Is there something i'm missing here cos i'm really getting frastrated :bang head
Your help is much appreciated.
Benvanz
10-04-05, 09:19 PM
Is there a CD in the drive? that stops me from shutting down right, no idea why tho :shrug:
Scann69
10-04-05, 10:31 PM
Nup. No CD in the drive. It just won't shut down. I believe it's a driver problem but i cannot figure out what driver. Anybody else have similar problem on Win2003?
Could be an ACPI problem. Does anything show up in event viewer? When you press the power button does the computer immediately shutdown or does it go through the windows shutdown (saving settings etc)?
Scann69
10-05-05, 03:42 AM
Could be an ACPI problem. Does anything show up in event viewer? When you press the power button does the computer immediately shutdown or does it go through the windows shutdown (saving settings etc)?
Well, i've checked the BIOS ACPI settings and it is how it has always been even when i was using Win2003 on PATA drive. The problem only started when i install it to my SATA drive. How do i get the "event viewer"?
The best part about the problem is when i click shut down, it has this small little window that pops up and say "Saving Settings......Shutting Down" and then the windows disappear and i can hear the hard drive turning off but the monitor still shows a gray screen (which is default windows background colour) and the mouse pointer. But when i move the mouse, it does not move anymore as if it has hang but in actual fact my hard drives has already stop. CPU fan, system fan and casing fan all still on except for my hard drive.
I tried booting on my PATA Win2003 and it shuts down alright. Man, i'm cracking my head now figuring this out. I actually don't know where to stay. I've even flash the MoBo BIOS to newer version but still does not work :shrug:
...How do i get the "event viewer"...
Start>control panel>administrative tools>event viewer. Standard MMC stuff.
Check to see if there is an updated sata adapter driver for your motherboard/adapter; It may be published separately from the other drivers (worth a shot, anyway)
Scann69
10-05-05, 05:12 AM
Start>control panel>administrative tools>event viewer. Standard MMC stuff.
Check to see if there is an updated sata adapter driver for your motherboard/adapter; It may be published separately from the other drivers (worth a shot, anyway)
Thanx. I'm new to Windows Server 2003 :rolleyes: I'll see what i can find after work and update here again.
Anybody else has any input to share? I need all the help i can get. Again, i'm new to Win2003 so bare with me a bit.
New Windows Feature: POS (Persistent OS). Can and will not shut down. This is to prevent err...evil linux software to err..take over the world!
Scann69
10-05-05, 05:31 AM
New Windows Feature: POS (Persistent OS). Can and will not shut down. This is to prevent err...evil linux software to err..take over the world!
Hehehe. Good one. In fact when I first installed Win2003, i was shock that since i was the one who formatted and installed the Win2003, i even had to report to it why i wanted to restart and shut down. Suddenly i felt like i Win2003 was my boss :p
check bellow:
http://www.msfn.org/win2k3/
could be some helpfull info here...
Scann69
10-06-05, 12:48 AM
check bellow:
http://www.msfn.org/win2k3/
could be some helpfull info here...
Hey thanx. I'll check it out and see if something good comes out.
Update: Nothing in that site helps with the shutting down of my PC but great link. Learn some new tricks :p Anyway, anymore ideas? My Win2003 still does not want to shut down :shrug: and it's actually getting rather frastrating :bang head Anymore ideas and advice would be great :)
Scann69
10-07-05, 11:07 AM
Anybody else have similar problem? I'm still trying to figure it out but till now have not been able to get anything :shrug: Is there anything in the BIOS that i should change? Then again my Win2003 on PATA shuts down nicely but Win2003 on SATA just don't :( Could it be .inf files for the intel chipsets? I've already gotten the latest from Intel website. Am i missing anything :shrug:
BigStan
10-07-05, 12:11 PM
My Server 2003 did all kinds of funny things until I installed the most current inf and IAA drivers form the Intel support web site. Are you drivers current?
Scann69
10-08-05, 02:23 AM
My Server 2003 did all kinds of funny things until I installed the most current inf and IAA drivers form the Intel support web site. Are you drivers current?
Well, i've been into Intels website and downloaded all the latest drivers i can think of. The funny thing i just realised is that if i unplug my PATA Hdd, my Win2003 running on SATA shuts down nicely. The when i plug the PATA drive back on, Win2003 just don't shut down. Does this mean it has something to do with the BIOS? I can't seem to figure this out and it's been days now :bang head
Helpppp.....anybody??
there could be something to that. in bios there's "enhenced" mode and "compatibility" mode; there's also a choice of pata+sata, sata, and some other combinations. it's down the page on the same screen where the drives are configurd. might be worth playing with those a bit.
Scann69
10-08-05, 12:53 PM
there could be something to that. in bios there's "enhenced" mode and "compatibility" mode; there's also a choice of pata+sata, sata, and some other combinations. it's down the page on the same screen where the drives are configurd. might be worth playing with those a bit.
Yup. Done that too. My current configuration in the BIOS is Enhance mode with PATA + SATA. Tried changing the settings of all possible combinations but none works. There are those that won't even let me boot :p
Anybody using an Asus P4P800-X MoBo with both PATA & SATA drives with Win2003 installed on SATA? I'm about so close to calling it quits but if i do that, then i would not have learned anything :bang head
Hope to hear more advice from you pros.
Mr.Guvernment
10-08-05, 04:15 PM
did read it all but you can turn off the event tracker
start / run / gpedit.msc um under adminitrative templates i think or one of those settings.
Scann69
10-09-05, 12:31 AM
did read it all but you can turn off the event tracker
start / run / gpedit.msc um under adminitrative templates i think or one of those settings.
:cry: Yah. Done that too as i have this link that mcoleg gave and it's give a lot of extras settings to Win2003. Now with this new settings i want to use Win2003 even more but i still can't figure out this shutting down problem.
I just realise one this, my Win2003 on SATA shuts down like those days before the ATX MoBo came along. It's like you hear the Hdd turning off but the systems fan and CPU fan is still on until u press the power button manually to off the whole system. Problem here is that my Win2003 works fine on PATA or on SATA but not both types connected :shrug:
Anymore contributions to this problem?
try setting the overclock back to default and see what will happen. i remember when i was overclocking my dothan, there were a couple of times when win2k3 won't shut down after some heavy load. also might doing away with aggressive mem. settings for experiment's sake.
Scann69
10-09-05, 09:55 AM
try setting the overclock back to default and see what will happen. i remember when i was overclocking my dothan, there were a couple of times when win2k3 won't shut down after some heavy load. also might doing away with aggressive mem. settings for experiment's sake.
Thanx again mcoleg. Sadly i've put my settings back to default and even installed a fresh copy of Win2003 to make sure and yet it does not work. I've updated all driver, installed all updates, changed all possible settings in Win2003 and yet nothing works :cry: :cry: I've reinstalled Win2003 at least 8 times with all kinds of settings and anything i can think of but still nothing works :bang head:
Arrrgggggghhhhhhh :bang head:
Sounds to me like a firmware issue with your mobo.
Scann69
10-09-05, 10:29 AM
Sounds to me like a firmware issue with your mobo.
Well, i'm guessing that could be the problem. I've already upgraded to the latest version of BIOS. You think if i write to Asus, they will actually do something about it? I'm actually in contact with their support team but they are still sending an email a day telling me to try this and that. God knows how long this will take :shrug:
Well, i'm guessing that could be the problem. I've already upgraded to the latest version of BIOS. You think if i write to Asus, they will actually do something about it? I'm actually in contact with their support team but they are still sending an email a day telling me to try this and that. God knows how long this will take :shrug:
What chipset do you use? Not all the manufacturer sites list the updated chipset installation utility. For example, I tried looking at Asus' website for chipset update utility for the 875P chipset and it had absolutely no update for the chipset. I went to Abit and looked at the IC7-G board for chipset update utility and it had a wayyyyyy outdated download when there's been several updates since then.
Scann69
10-09-05, 12:03 PM
Well, i'm using an Intel 865PE (ICH5) chipset and i've already downloaded the latest .inf files from Intel website. I can't seem to figure out what else do i need from Intel website for my Win2003 to shut down correctly. Tried looking around but could not find anything useable. Any advice?
Have you tried resetting your bios using the jumper on the motherboard? It's recommended to do that whenever you update your bios. Honestly, it seems like a motherboard problem where it has problems when there is a PATA and SATA device connected at the same time. Perhaps a future bios revision would correct it though. Other than that, I can't think of anything else that would help you besides what has been stated here already.
Scann69
10-09-05, 12:47 PM
Have you tried resetting your bios using the jumper on the motherboard? It's recommended to do that whenever you update your bios. Honestly, it seems like a motherboard problem where it has problems when there is a PATA and SATA device connected at the same time. Perhaps a future bios revision would correct it though. Other than that, I can't think of anything else that would help you besides what has been stated here already.
Thanx roYal for the input. I've wrote to Asus regarding this problem. Hopefully they will actually try it and see that there is a problem. I assume you are using an Asus board with Intel chipset also right. Does your board come with a floppy disk for installing the SATA driver at the beginning of Windows installation?
Na, i'm using an Abit IC7-G. I don't remember exactly what my mobo came with (been a long time). I do know it came with intell application accelerator.
You can try this also.
http://www.intel.com/support/chipsets/sb/cs-015001.htm
Scann69
10-09-05, 08:35 PM
Na, i'm using an Abit IC7-G. I don't remember exactly what my mobo came with (been a long time). I do know it came with intell application accelerator.
You can try this also.
http://www.intel.com/support/chipsets/sb/cs-015001.htm
Thanx for the link. Tried those drivers but not compatiable with my board as my board is only a ICH5 while those are for ICH5R :eh?: Thanx anyway.
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