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mruno
10-16-05, 10:32 AM
Whenever I play black & white 2 or age of mythology for a few mins my computer displays a blank blue screen or sometimes reboots. I opened up my case and touched the vcard and it's heatsink and it is hot enought to burn me. It is not overclocked and has the oem heatsink.
What should I do?
Dan0512
10-16-05, 11:35 AM
You could buy a better heatsink. Can you check the temperature?

Dan
electric sheep
10-16-05, 01:49 PM
Those cards don't have the built in temp sensor. He'd have to buy one.
mruno
10-17-05, 12:54 PM
forgot to add that my case temps stay around 37C. maybe I should RMA?
Dan0512
10-17-05, 03:07 PM
forgot to add that my case temps stay around 37C. maybe I should RMA?

Is the fan on the heatsink working at all? IF it is then I guess it'd be a good chance to RMA, how old is it?

dan
fldrice
10-17-05, 05:52 PM
Might want to take off the heatsink and clean it and replace the TIM.
mruno
10-18-05, 01:09 PM
the fan is working. i rma'd my old 9800p a few months ago and got this one so this one is relatively new. if i remove the heatsink won't that void the warranty?
Dan0512
10-18-05, 01:28 PM
Have you updated the drivers?

dan
fldrice
10-18-05, 02:19 PM
the fan is working. i rma'd my old 9800p a few months ago and got this one so this one is relatively new. if i remove the heatsink won't that void the warranty?
Well technically yes...but you would be doing the manufacturer a favor if faulty TIM was the problem. It's also very hard for someone to tell if you've removed the hsf and remounted it if you are using a TIM that looks similar to the stock TIM.
ghost_recon88
10-18-05, 03:39 PM
Tried ATItool? I believe it has a built-on heat sensor. It should work as long as your GPU is the R360, not the R350.
mruno
10-18-05, 04:12 PM
Have you updated the drivers?

dan
I'm using cats 5.9

Tried ATItool? I believe it has a built-on heat sensor. It should work as long as your GPU is the R360, not the R350.

It is r360 but I do not see the temp in ATItool. maybe because its not an XT PCB?
Also my 9800p is 256bit 128mb
Dan0512
10-18-05, 04:15 PM
My best guess is that it is a heat problem. Try putting some kind of fan beside it that cools it down well. If the heatsink is not too hot, and you are still getting artifacts, then I guess you could RMA :shrug: .

Good luck

dan