OCZ RMA - what do I include?

g0dM@n

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• Oct 17, 2005

• #1

I got an RMA from OCZ for my dead 600W psu. They didn't tell me if I should include the WHOLE RETAIL KIT, or if I should just include the PSU.

Can anyone tell me what I should send tomorrow? Thx in advance...

~g0dM@n

 

9

9mmCensor

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• Oct 17, 2005

• #2

Call them.

 

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g0dM@n

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• #3

9mmCensor said:

Call them.

Click to expand...

Please. That was obnoxious. It's 845pm... I'm asking, so that I know how to pack it tonight before work tomorrow morning.

 

Rattle

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• Oct 17, 2005

• #4

they like to email you a form to fill out, do it, send it back package it the way you would normally package something of the size, in the plastic ram container in a box secure maybe some bubble wrap inside, their addy on the box and RMA number....

 

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g0dM@n said:

Please. That was obnoxious. It's 845pm... I'm asking, so that I know how to pack it tonight before work tomorrow morning.

Click to expand...

I dont know. Sometimes timezones work cool. I think they are in Cali, and your east coast, so I thought maybe the time zone would mean they were still working or they might have 24/7 support.

Sorry.

 

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g0dM@n

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• #6

okay... np... gonna try now 9mm. i'll let ya guys know\.

 

Rattle

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• #7

OCZ has the best RMA service I have ever witnessed BTW, really fast turnaround.

 

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g0dM@n

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i got an answer pretty fast... he said i can send either way... i'll get back what i send.

 

Rattle

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• #9

crap I just relized your rma'ing a power supply. sry

 

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g0dM@n

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He told me I can send JUST the power supply. I don't want to risk them not sending me back the rest of it.

 

Rattle

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• #11

send them the whole thing then.

 

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• #12

Glad you got it all sorted out mate.

 

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g0dM@n

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• #13

Sorry for b4, 9mm... i guess we both misunderstood each other.