View Full Version : About Intel CPU warranty request
ticktack
10-28-01, 10:00 AM
As I would like to know if there are possibility of requesting for a particular newer stepping such as cBO instead of my going to be RMA cA2 Intel's boxed proceesor? Will such request for different stepping be entertained as I would like to know from fellow experts around??? Thanks.
Lancelot
10-30-01, 04:09 PM
It seems likely you'll get a newer stepping version in return cuz the cAO's have been out of production for some time know. Intel doesn't really seem to mind the stepping and I remember a post here from someone who RMA'd a cDO chip and got a cCO back!
Originally posted by Lancelot
It seems likely you'll get a newer stepping version in return cuz the cAO's have been out of production for some time know. Intel doesn't really seem to mind the stepping and I remember a post here from someone who RMA'd a cDO chip and got a cCO back!
That was me and I was disappointed.
However, as it turned out, the two 1GHz cC0s I have in my D6VAA overclock better than the two 1GHz cD0s in my VP6.
ticktack
10-30-01, 04:34 PM
Originally posted by Jon
That was me and I was disappointed.
However, as it turned out, the two 1GHz cC0s I have in my D6VAA overclock better than the two 1GHz cD0s in my VP6.
Definitely cCO stepping are likely to overclocked better & cBO too. But what I'd like to know is whether requests for an similar or newer steppings for RMA processors is accepted & consented.
Forget about asking them for a particular stepping. The replacement doesn't come directly from Intel - they simply call one of their large vendors and tell them to send you a chip rated the same speed. Getting them to send you a particular stepping is as likely as getting them to send you an unlocked cpu. You'd be better off to take the replacement and sell it, then buy the stepping you want.
TC is right on the the replacement. Intel warranty service takes care of the RMA request and paperwork but there is a distribution center in Louisville, KY (my homeland :] ) that takes care of the replacement.
I believe it was Phiber that was lucky enough to actually send his replacement back and get the same stepping he shipped in, but only after complaining a bit.
It is my best bet you'll get a much better stepping than a cA2, but as far as requesting one, I highly doubt it as well.
Has anyone here on Oc.com actually got an unlocked Intel? I want one hehe
Zuck Gou :)
10-31-01, 12:00 AM
I think TC does... a 450mhz too I think it was.
I've never researched into Intel's locked multipliers but I heard it's impossible to unlock them because they're laser cut? :D If they use that same technology for sometime it'll be cracked soon lol
Don't even mention stepping to Intel at all. Take what they give you and be happy. Keep in mind that it's totally their decision weather to replace your CPU or not. If they even think you've been overclocking, it ain't gonna happen. There are a few other things you need to know before you call them. You don't even know what a slocket is, because it will void your warranty. They will ask about the motherboard and ram. A good answer is any FCPGA Intel branded motherboard and PC100 ram. These are just suggestions, you can do what you want. Now, I'll share my experience, I had a C2 600 cDo stepped that would only do 900, no matter what. Good chip, just the same, but unfortunately, I accidentally fried it. Intel sent me a replacement that was also a cDo stepped chip, but it would do 945 and ran much cooler than the one I had. Good luck with what they send you, but someone above said it best, take what they give and be happy. If it's nice, keep it, if not sell it and get a nicer one. Be careful what you tell them or you may only get a keychain and a long distance bill.
Rick
Rmck thats very good tips if Intel suspects you've overclocked or talk some what with the "overclocking language" then they'll just say no ...
It_The_Cow
10-31-01, 07:43 PM
Originally posted by Yodums
Has anyone here on Oc.com actually got an unlocked Intel? I want one hehe I don't know of anyone with a recent one, but some at the [H] Forums does. It was a Tualatin (Lucky SOB). The only newer unlocked processors are engineering samples, and that means they're most likely stolen. The older PII's (<200MHz?) are unlocked, though. I'm sure they're not quite as good as an unlocked Tualatin
Unlocked Tualatin? Damn!!
markedmundb
11-01-01, 04:17 AM
Originally posted by Yodums
Unlocked Tualatin? Damn!!
Only useful if you've got a mobo with a high multiplier. My soyo only goes up to 8, so it means no OTT OCing if I did have an unlocked chip, else it's just the Bus like everyone else.
BTW I'd try to ask your vendor first (unless a specific OC place) and let them deal with Intel. When my cB0 stepping celly 566 died in a bizarre suicide pact with my mobo last year, I e-mailed my vendor telling them what had happened:
I just switched it, all the hard disk and the fan whir up, but its not beeping!
to ask for Intel's Details, and got a reply saying
send it to us, although we'll have to send it to Intel, and they'll have to sor t any replacement
along with a returns number. I got a shiny new cC0 stepping that's running sweetly on a 118 bus (just over a gig)
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