newegg rma

[d94]

man is newegg slowing down on stuff!
the recievd my RMA 10 days ago..yet its still on step two and hasnt been touched. :bang head

[Nathan0490]

Call jason today.

[Rozal]

Holidays?

[d94]

unbelievable!
they've had it for two weeks and NOTHING
every time i call their asses are busy

[wandl]

that's a big condom....

[scoobydoo]

Call jason today.

who is jason, i have an rma question myself

[the adam]

who is jason, i have an rma question myself
He is a newegg rep that is a member of the forums.

http://www.ocforums.com/member.php?userid=58970

[scoobydoo]

ok thanks, how do i get to him specifically? extension number?

[the adam]

800-390-1119 ext 2050

[scoobydoo]

hmm, that number gives me a busy/disconnected signal, doesnt even ring:(

[the adam]

lol... i guess he got his number changed

-------------EDIT----------------
Did you put a 1 infront of the number... I know I have to do that for 800 numbers

http://www.ocforums.com/showpost.php?p=3730807&postcount=12&highlight=800-390-1119
http://www.ocforums.com/showpost.php?p=3730706&postcount=14&highlight=800-390-1119

[scoobydoo]

yes i did, guess i will just call the normal line:)

[crimedog]

a lot of times you call and it wont work, my guess is too many callers for the system. just try again later, talking to jason is worth it. he's the man.

[WedgeWhacko]

never had issues with Newegg's RMA....


they are rock solid IMHO.

[d94]

i left a very nasty-resser rating

5 minutes ago jason called me and is making things right!
he's issuing me back the shipping cost , got the rma rolling, and giving me a $25 credit for the delay
he is DA MAN

[dylskee]

That's pretty damn nice of him, just another reason i love the egg!!!!!!! I do 98% of my shopping with them. :)

[squasher]

The problem is that even though jason is teh 1337, newegg is getting worse. I shop at newegg just so I don't have to deal with this problem.

[shellshock]

I havent ordered anything from them for about a month now, computers have kinda taken the back seat. been workin on my blazer. But i need to return some headphones. I hope they speed it up