- Joined
- Apr 16, 2004
- Location
- new mexico
ive seen some veiled inuendo ...
for those of you who have ... what has your experience been with swiftech support
i just ordered the mcw30 chipset block because it states:
The water-block ships with 1/2" and 3/8" barbs in the US, and an extra pair of 1/4" fittings for Europe, guaranteing compatibility with any liquid cooling circuit.
when i recieved the kit it didnt have the 1/4" barbs so i contacted them and they sent back the above quote and then stated
These fittings are optional in the US, and can be procured separately here: http://www.swiftnets.com/store/category.asp?CatID=2
Part #:
Fitting: NPSM 1/4in. to 1/4 in. barb (set of 2)
$2.40
add to cart
--------------------------------------------------------------------------------
compatibility: STORM, APOGEE, MCW30 water-blocks
okies the site clearly didnt say "only" it says shipped w/ for the european market, why would they segragate like that when there are several kits available WORLD WIDE that are 1/4" like my tt bigwater
then to add insult to injury ... besides the fact that they want to charge for them it costs 5.00 to send a part that only costs 2.50 because the only shipping options are ups
is this typical behavior for swifttech??
also note: the option wasnt provided at the time of order until i actually made the request
for those of you who have ... what has your experience been with swiftech support
i just ordered the mcw30 chipset block because it states:
The water-block ships with 1/2" and 3/8" barbs in the US, and an extra pair of 1/4" fittings for Europe, guaranteing compatibility with any liquid cooling circuit.
when i recieved the kit it didnt have the 1/4" barbs so i contacted them and they sent back the above quote and then stated
These fittings are optional in the US, and can be procured separately here: http://www.swiftnets.com/store/category.asp?CatID=2
Part #:
Fitting: NPSM 1/4in. to 1/4 in. barb (set of 2)
$2.40
add to cart
--------------------------------------------------------------------------------
compatibility: STORM, APOGEE, MCW30 water-blocks
okies the site clearly didnt say "only" it says shipped w/ for the european market, why would they segragate like that when there are several kits available WORLD WIDE that are 1/4" like my tt bigwater
then to add insult to injury ... besides the fact that they want to charge for them it costs 5.00 to send a part that only costs 2.50 because the only shipping options are ups
is this typical behavior for swifttech??
also note: the option wasnt provided at the time of order until i actually made the request