OCZ Warranty!

I had a set of Value ram(Copper Heat spreaders) PC3200, One stick went south about 2 months after purchase. I filled out the RMA, sent my ram in. I figured oh its gonna sit there for 2 weeks while they test the ram. Nope my package got there according to its tracking number and their tracking number showed the ram got shipped out the same day...

I got PC3200 Gold sticks back... They sent me back better ram and they sent me the BH5-UTT ones. They are happily bumping along at 2-2-2-5 running stock volts.

Fast turn around and they upgraded my ram. I won't buy anything but OCZ for ram from now on as long as they keep up the stellar customer service. I would of been happy with just the fast turn around the upgrade was a bonus.

<3 OCZ, ive never heard anything bad.

Pretty much sounds like my experience with OCZ's RMA service too. I had bought a i gig DC kit of VX3200 and had a dimm go bad out of the pair. I RMA'dit and they promtly sent me a gig of VX 4000 kit back. Great service, IMO.

yep OCZ rulz

If more companies were like them ...

Ya hear that Steve! Keep up the good work

Yup, excellent customer service, I like their products and the service is just icing on the cake .