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can't install office 2003 on xp sp2

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bardos

bardos

Member
​
Joined
Sep 2, 2002
Location
Haiku, Maui
error message is return code: 1603 in the text file. i have tried the MS fix per their website to no avail, can someone give me any tips?

thx.
 
CrystalMethod said:
Try copying all the files off the CD to your HDD, and installing it that way. I've found that sometimes that method works.
Click to expand...

i did that, no go.

i have seen this problem written about on the net, but with no solution at the end of the forum threads. The only clue i might have is that some folks say that there is a conflict with a previous install of office XP (2002). That the uninstall leaves something, probably in the registry that is screwing with the 2003 install.

thx.
 
http://www.kbalertz.com/kb_Q308490.aspx

This article might help. It talks about a log file called OU(00002)_Msi.log (just look for msi.log in a file search). Reading the file might help explain what's hanging your installation.

Can you post the full error message and any clues in the *msi.log file ?
 
Detected Windows Info:
PlatformId = 2
MajorVersion = 5
MinorVersion = 1
ServicePackLevel = 2
- - - - - - - - - - - - - - - - - - - - - - -
Launch Setup
3/1/2006 8:16:22 PM
Setup path: G:\unzipped\office2003\OFFICE\SETUP.EXE
Trying to get version of
G:\unzipped\office2003\OFFICE\SETUP.EXE
...succeeded.
G:\unzipped\office2003\OFFICE\SETUP.EXE is version 11.0.5510.0
Current version of Setup.exe: 11.0.5510.0
Searching for .INI file: SETUP.INI
G:\unzipped\office2003\OFFICE\FILES\SETUP\SETUP.INI
Settings file located: G:\unzipped\office2003\OFFICE\FILES\SETUP\SETUP.INI
GetTempPath returned: D:\Temp\

Reading settings file
G:\unzipped\office2003\OFFICE\FILES\SETUP\SETUP.INI
Located: G:\unzipped\office2003\OFFICE\PRO11.MSI
Package to install: G:\unzipped\office2003\OFFICE\PRO11.MSI
Add Property:
OWC10EXISTS=1
Reading from "G:\unzipped\office2003\OFFICE\FILES\SETUP\SETUP.INI": "Product\SkipLangCheck" (Default: 0)
Value: 0
Reading from "G:\unzipped\office2003\OFFICE\FILES\SETUP\SETUP.INI": "Product\CheckUpdates" (Default: 0)
Value: 0
Product {90110409-6000-11D3-8CFE-0150048383C9} is not installed for the user.
Checking for Windows Installer....
C:\WINDOWS\system32\MSI.DLL
.. succeeded.
Checking for any beta version of the product.
dwNoLtCoExist = 0
Reading from "G:\unzipped\office2003\OFFICE\FILES\SETUP\SETUP.INI": "Cache\CDCache" (Default: 0)
Value: auto
Office-specific properties added: OWC10EXISTS="1"
General properties added: LAUNCHEDFROMSETUP="1" SETUPEXEPATH="G:\unzipped\office2003\OFFICE\" SETUPEXENAME="SETUP.EXE"

Writing Task: Main - Microsoft Office 2003
Path: C:\WINDOWS\system32\msiexec.exe
CmdLine: /I G:\unzipped\office2003\OFFICE\PRO11.MSI OWC10EXISTS="1" LAUNCHEDFROMSETUP="1" SETUPEXEPATH="G:\unzipped\office2003\OFFICE\" SETUPEXENAME="SETUP.EXE"

Looking for setup tasks to process.
3/1/2006 8:16:23 PM WaitForMsiExecDone...
3/1/2006 8:16:23 PM WaitForMsiExecDone exits
Verifying install package is available
Reading from "G:\unzipped\office2003\OFFICE\FILES\SETUP\SETUP.INI": "Cache\CDCache" (Default: 0)
Value: auto
Reading from "G:\unzipped\office2003\OFFICE\FILES\SETUP\SETUP.INI": "Cache\Purge" (Default: 0)
Value: 0
Reading from "G:\unzipped\office2003\OFFICE\FILES\SETUP\SETUP.INI": "Cache\DeletableCache" (Default: 0)
Value: 1
SetupXml is at: G:\unzipped\office2003\OFFICE\Files\Setup\PRO11.xml

Parsing Download Info
Starting to load install configuration
Download Info:
Download Code : 90000409-6000-11D3-8CFE-0150048383C9
Source Path : G:\unzipped\office2003\OFFICE\
Product Code : {90110409-6000-11D3-8CFE-0150048383C9}
Prod Src Path : PRO11.MSI
Use Windows Installer : false

Files to Download:
File: FILES\WINDOWS\INF\AER_1033.ADM (DW20.ADM_1033)
File: FILES\PFILES\COMMON\MSSHARED\DW\DW20.EXE (DW20.EXE_0001)
File: FILES\PFILES\COMMON\MSSHARED\DW\DWDCW20.DLL (DWDCW20.DLL)
File: FILES\PFILES\COMMON\MSSHARED\DW\1033\DWINTL20.DLL (DWINTL20.DLL_0001_1033)
File: FILES\PFILES\COMMON\MSSHARED\DW\DWTRIG20.EXE (DWTRIG20.EXE)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLEAN.DLL (OCLEAN.DLL_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLNCORE.OPC (OCLNCORE.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLNCUST.OPC (OCLNCUST.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\OCLNINTL.OPC (OCLNINTL.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OFFCLN.EXE (OFFCLN.EXE_1033)
File: FILES\SETUP\OSE.EXE (OSE.EXE)
File: PRO11.MSI (PRO11.MSI)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10O.CHM (PSS10O.CHM_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM (PSS10R.CHM_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\SETUP.CHM (SETUP.CHM_1033)
File: SKU011.XML (SKU011.XML_0002_1033)
File: A2561405.CAB (A2561405.CAB)
File: A3561405.CAB (A3561405.CAB)
File: A4561405.CAB (A4561405.CAB)
File: AV561403.CAB (AV561403.CAB)
File: CC561401.CAB (CC561401.CAB)
File: CD561401.CAB (CD561401.CAB)
File: CF561401.CAB (CF561401.CAB)
File: CL561401.CAB (CL561401.CAB)
File: CM561401.CAB (CM561401.CAB)
File: CP561401.CAB (CP561401.CAB)
File: CR561401.CAB (CR561401.CAB)
File: CS561401.CAB (CS561401.CAB)
File: E2561410.CAB (E2561410.CAB)
File: E3561405.CAB (E3561405.CAB)
File: E4561410.CAB (E4561410.CAB)
File: EV561405.CAB (EV561405.CAB)
File: G3561403.CAB (G3561403.CAB)
File: GV561403.CAB (GV561403.CAB)
File: IJ561401.CAB (IJ561401.CAB)
File: IS561401.CAB (IS561401.CAB)
File: IU561401.CAB (IU561401.CAB)
File: L2561403.CAB (L2561403.CAB)
File: L3561403.CAB (L3561403.CAB)
File: L4561403.CAB (L4561403.CAB)
File: L9561403.CAB (L9561403.CAB)
File: LV561403.CAB (LV561403.CAB)
File: M2561406.CAB (M2561406.CAB)
File: M3561404.CAB (M3561404.CAB)
File: M4561403.CAB (M4561403.CAB)
File: M9561403.CAB (M9561403.CAB)
File: MA561403.CAB (MA561403.CAB)
File: MC561403.CAB (MC561403.CAB)
File: MG561403.CAB (MG561403.CAB)
File: MH561401.CAB (MH561401.CAB)
File: MO561403.CAB (MO561403.CAB)
File: MT561403.CAB (MT561403.CAB)
File: O0561401.CAB (O0561401.CAB)
File: O1561403.CAB (O1561403.CAB)
File: O9561403.CAB (O9561403.CAB)
File: P2561401.CAB (P2561401.CAB)
File: P3561401.CAB (P3561401.CAB)
File: P4561402.CAB (P4561402.CAB)
File: PA561401.CAB (PA561401.CAB)
File: PR103368.CAB (PR103368.CAB)
File: PR103678.CAB (PR103678.CAB)
File: PR308246.CAB (PR308246.CAB)
File: PV561401.CAB (PV561401.CAB)
File: PW561401.CAB (PW561401.CAB)
File: Q2561405.CAB (Q2561405.CAB)
File: Q3561405.CAB (Q3561405.CAB)
File: Q4561405.CAB (Q4561405.CAB)
File: QV561405.CAB (QV561405.CAB)
File: SKU011.CAB (SKU011.CAB)
File: TR103621.CAB (TR103621.CAB)
File: TR308222.CAB (TR308222.CAB)
File: V3561403.CAB (V3561403.CAB)
File: W2561405.CAB (W2561405.CAB)
File: W3561405.CAB (W3561405.CAB)
File: W4561405.CAB (W4561405.CAB)
File: WV561405.CAB (WV561405.CAB)
File: X2561401.CAB (X2561401.CAB)
File: X3561401.CAB (X3561401.CAB)
File: YA561403.CAB (YA561403.CAB)
File: YB561408.CAB (YB561408.CAB)
File: YC561403.CAB (YC561403.CAB)
File: YH561403.CAB (YH561403.CAB)
File: YI561401.CAB (YI561401.CAB)
File: YL561402.CAB (YL561402.CAB)
File: YM561403.CAB (YM561403.CAB)
File: YO561403.CAB (YO561403.CAB)
File: YS561401.CAB (YS561401.CAB)
File: YT561401.CAB (YT561401.CAB)
File: ZA561401.CAB (ZA561401.CAB)
File: ZC561402.CAB (ZC561402.CAB)
File: ZD561402.CAB (ZD561402.CAB)
File: ZE561406.CAB (ZE561406.CAB)
File: ZF561402.CAB (ZF561402.CAB)
File: ZG561401.CAB (ZG561401.CAB)
File: ZH561403.CAB (ZH561403.CAB)
File: ZI561402.CAB (ZI561402.CAB)
File: ZJ561401.CAB (ZJ561401.CAB)
File: ZK561401.CAB (ZK561401.CAB)
File: ZM561401.CAB (ZM561401.CAB)
File: ZN561401.CAB (ZN561401.CAB)
File: ZO561401.CAB (ZO561401.CAB)
File: ZQ561401.CAB (ZQ561401.CAB)
File: ZR561403.CAB (ZR561403.CAB)
File: ZS561401.CAB (ZS561401.CAB)
File: ZT561401.CAB (ZT561401.CAB)
File: ZU561401.CAB (ZU561401.CAB)
File: ZV561401.CAB (ZV561401.CAB)
File: ZY561401.CAB (ZY561401.CAB)
File: ZZ561401.CAB (ZZ561401.CAB)
File: FILES\SETUP\SETUP.INI (PRO11.INI)
File: SETUP.EXE (SETUP.EXE_1033)
Using Office Source Engine at path: G:\unzipped\office2003\OFFICE\FILES\SETUP\OSE.EXE
Connected to Office Source Engine.
Checking version of Office Source Engine...
Version: 11.0.5525.0

Using Local Cache Drive of already installed product: E:\.
Error 0x80070002
Failed to create download for local caching.
Error 0x80070002
Failed to determine local cache information from Office Source Engine.
Couldn't perform local caching.
DWSETUPLOGFILE="D:\Temp\Microsoft Office 2003 Setup(0003).txt"
DWMSILOGFILE="D:\Temp\Microsoft Office 2003 Setup(0003)_Task(0001).txt"
Command Line Logging Parameters: /l*v "D:\Temp\Microsoft Office 2003 Setup(0003)_Task(0001).txt" LOGVERBOSE=1
3/1/2006 8:16:25 PM
Executing Task:
Microsoft Office 2003
"C:\WINDOWS\system32\msiexec.exe" /I G:\unzipped\office2003\OFFICE\PRO11.MSI OWC10EXISTS="1" LAUNCHEDFROMSETUP="1" SETUPEXEPATH="G:\unzipped\office2003\OFFICE\" SETUPEXENAME="SETUP.EXE" /l*v "D:\Temp\Microsoft Office 2003 Setup(0003)_Task(0001).txt" LOGVERBOSE=1 CDCACHE="0" DWSETUPLOGFILE="D:\Temp\Microsoft Office 2003 Setup(0003).txt" DWMSILOGFILE="D:\Temp\Microsoft Office 2003 Setup(0003)_Task(0001).txt"
Type: msi
Ignore Return Values: False
Reboot: False


Successfully launched MsiExec....
3/1/2006 8:20:04 PM Chained install return code: 1603

Exit code was an error.
Shutting down chained setup processing.
Set Verbose logging for subsequent setup.


***** Setup exits
3/1/2006 8:20:04 PM
(return = 1603)
 
btw, the funny thing is i just successfully installed it on a virtual drive i have with winxp, using MS Virtual PC. Naturally it was a fresh install.
 
When you installed Office did you delete the installation files??? The reason why I ask is because I did at first and then tried to install the service pack and got the same error message you got. Then I did a clean install without deleting the install files and then the service pack installed flawlessly. Give it a try and hopefully it works.
 
this is more than two years later. i am doing a re-install of office 2003 and run into a weird problem with not being able to install it and the error message being 1603. over and over again. frustrated. i do a web search and stumble upon my very own post from 2 years ago. it's the same exact problem as before. i read the thread avidly looking to find the solution, because there obviously was one as i had msoffice 2003 installed. nothing. no solution.

i continue checking google links to the problem. and finally hit upon the solution. which i intend to transcribe here for myself, others and posterity.

open the registry and surf to this key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Delivery\SourceEngine\Downloads\90000409-6000-11D3-8CFE-0150048383C9\Sources\90110409-6000-11D3-8CFE-0150048383C9


in the right hand pane, create a new string and name it "path" (no quotes). give it the value of your cd install drive where the msoffice cd is; mine was this: "Y:\\" (no quotes, and yes i used double slash.

this worked for me. after the install, the value changed all by itself to: Y:\OFFICE\

good luck
 
Last edited:
Well, I had the same problem trying to install Office 2003 on Win XP SP2, and I followed these suggestions and and others I found on other forums. Took me two days but I did it.

I decided to join this community to give my solution as I'm clearly not the only one who suffered this problem. Bardos was very kind to post his solution to posterity; I'll do the same.

I tried Bardos' registry edit, but it did not do it for me, at least, not on its own.

One suggestion worth noting is that if you've added programs from a newer version of Office, it could lead an Office 2003 install to look for newer cabinets, not the ones in the 2003 install. I did in fact have Visio 2007 installed, so I uninstalled it, but the problem persisted (install looks for CAB files on the CD/hard drive that are already there).

What I did finally was to copy the install CD files to C drive, top level, and install from there. When asked to find the CAB files, I pointed to the CD. The install continued successfully.

Someone pointed to a Microsoft blog talking about the LIS, and I suspect this is related to the problem. I now have the LIS on my F drive, and I'm not going to move it from there. I suspect I deleted the Office 2000 LIS files years ago, which may be the reason for my problems.

So, if anyone else has these problems, try my solution above, if that doesn't work, then try all of these and then try my solution:

- Remove the MSO Cache files using MS's LIS removal tool.
- Uninstall any newer Office files than those of Office 2003.
- Edit the registry to have the install directory go to your CD drive.
- Drink beer.

Together, it might just work. Good luck.
 
BeerySwine said:
Well, I had the same problem trying to install Office 2003 on Win XP SP2, and I followed these suggestions and and others I found on other forums. Took me two days but I did it.

I decided to join this community to give my solution as I'm clearly not the only one who suffered this problem. Bardos was very kind to post his solution to posterity; I'll do the same.

I tried Bardos' registry edit, but it did not do it for me, at least, not on its own.

One suggestion worth noting is that if you've added programs from a newer version of Office, it could lead an Office 2003 install to look for newer cabinets, not the ones in the 2003 install. I did in fact have Visio 2007 installed, so I uninstalled it, but the problem persisted (install looks for CAB files on the CD/hard drive that are already there).

What I did finally was to copy the install CD files to C drive, top level, and install from there. When asked to find the CAB files, I pointed to the CD. The install continued successfully.

Someone pointed to a Microsoft blog talking about the LIS, and I suspect this is related to the problem. I now have the LIS on my F drive, and I'm not going to move it from there. I suspect I deleted the Office 2000 LIS files years ago, which may be the reason for my problems.

So, if anyone else has these problems, try my solution above, if that doesn't work, then try all of these and then try my solution:

- Remove the MSO Cache files using MS's LIS removal tool.
- Uninstall any newer Office files than those of Office 2003.
- Edit the registry to have the install directory go to your CD drive.
- Drink beer.

Together, it might just work. Good luck.
Click to expand...

giant LOL to all.

thx for this as well.
 
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