General Computer Problem [Archive]

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Jacquel

08-23-06, 07:23 PM

I took my friends laptop home because she was having some problems with it. When she started it up she got this error right away : Windows could not start because the following files is missing or corrupt <Windows Root>\system32\hal.dll.

So I thought fine, either SP2 is acting up or spyware. So I started to reformat, but the problem is it crashes about 20 seconds into the reformat. So my guess now is hardware not software problem. Its a Toshiba Satellite, if that helps. Any ideas?

dwschoon

08-23-06, 07:52 PM

Run a complete checkdisk scanning for bad sectors.

Jacquel

08-23-06, 08:14 PM

How do I run a chkdisk if windows wont start?

Sorin

08-24-06, 12:06 AM

Can't run it from the XP CD recovery console?

madwizard

08-24-06, 08:48 AM

Try using an Ultimate Boot CD. It will scan the HD for errors as well as Ram test and other test for the PC.

If you don't have a copy of Ultimate Boot CD then you can get it here.

http://www.ultimatebootcd.com/

Will tell you how to download it and burn to cd.

UnseenMenace

08-24-06, 10:12 AM

Read this for more information

http://www.kellys-korner-xp.com/xp_haldll_missing.htm

madwizard

08-24-06, 10:22 AM

Thanks.. Good food for thought.

Jacquel

08-24-06, 02:47 PM

Thanks alot guys, ill try all that out today