www.ussa.com STAY AWAY

[wolfsid]

Man I am Sooo ****ed of I order a abitkg7 board from them right I received it 3 days after the day I should have received it man did I bitch at them for that ... then got the board installed and doesn't work get rma # send it back to them next day air they say they didn't get the package till 5 day s l8ter which is BS also they call me up saying they installed 98 in the and the board works fine well I didn't really ask them to test it of me cuz I know it didn't work I mean sure it boots and start windows but it always rebooted on me and froze on me I did all upgrades on it and still same problem... I Rma the board cuz I knew it was bad I called them and told them that... what do they do not return any of my calls and now I am waiting on a board I don't know if I am getting well just say don't ever buy S***T from people that can barely speak any english in any of there departments I mean I call Irma and sales ask for manager and I get someone who I can barely understand... I mean U think U have a name USSA.com you think someone would be able to speak english and get the job done... you ask me they really suck and when I do get a call back belive U me I am going to give them a piece of my mine.... LOL :mad:


Hack the planet....

[JAWS]

I didn't have the best of times with them either! They took about 2 months to return my RMA. I don't think it the biggest company in the world, because when I called the person who answered the phone WAS the RMA department! :rolleyes: On one hand I'm happy the took back my mobo though!:cool:

[Kendan]

If you do get a kg7 here is a sight with fixes for that problem and it is a great resource for the KG7.
http://www.viahardware.com/faq/kg7kr7/kg7kr7faq.htm
hope this helps.

[wolfsid]

Originally posted by kendan
If you do get a kg7 here is a sight with fixes for that problem and it is a great resource for the KG7.
http://www.viahardware.com/faq/kg7kr7/kg7kr7faq.htm
hope this helps.

yea man thanks for the site... I just i get my board back before my SS expires.. LOL well anyways my asus a7a have been doing good for now i just want to see the difference in the abit kg7..



Hack the planet..

[wolfsid]

Originally posted by kendan
If you do get a kg7 here is a sight with fixes for that problem and it is a great resource for the KG7.
http://www.viahardware.com/faq/kg7kr7/kg7kr7faq.htm
hope this helps.


OK guys I am finnaly hopefully recieving the board I called once again after a month and they finally found someone that can talk english and understand it.. I am hopefully getting the board this week if I do I am going to use it in my new phase unit i made... Thanks ussa for finally comming tru about 5 months l8ter... Geessss.. LOL :D

[MadMan007]

dammit, you guys are scaring me! I ordered a Yamaha CRW2200 (not many places carry it) a LiteOn LTD163 and 512MB of Samsung RAM. The drives are retail box, it will be obvious if they f* that up, and the RAM, well, I'll see when it arrives.

In ussa.com's defense: when I placed the order through the website, I entered a separate billing and shipping address for my CC. AmEx has the shipping address listed as an 'alternative' address on file, but ~1 hour after I placed the order on the website a woman called me to check the shipping address. That seemed like very good customer service to me. I told her that AmEx has that as an alternative, but I would fax their form for a different shipping address if necessary. Anyway, the next day they emailed me a tracking#, so the package shipped w/o the need to fax the approval of shipping address {cuz AmEx had it on file} It is due to arrive on 2/13 (damn slow shipping from Cali to PA) and I will update then.

[wolfsid]

Originally posted by MadMan007
dammit, you guys are scaring me! I ordered a Yamaha CRW2200 (not many places carry it) a LiteOn LTD163 and 512MB of Samsung RAM. The drives are retail box, it will be obvious if they f* that up, and the RAM, well, I'll see when it arrives.

In ussa.com's defense: when I placed the order through the website, I entered a separate billing and shipping address for my CC. AmEx has the shipping address listed as an 'alternative' address on file, but ~1 hour after I placed the order on the website a woman called me to check the shipping address. That seemed like very good customer service to me. I told her that AmEx has that as an alternative, but I would fax their form for a different shipping address if necessary. Anyway, the next day they emailed me a tracking#, so the package shipped w/o the need to fax the approval of shipping address {cuz AmEx had it on file} It is due to arrive on 2/13 (damn slow shipping from Cali to PA) and I will update then.


Great man I hope you do get it ... Seems like they have some americans working there :-) now they speak english and they ship orders out almost the same day... when i orderd from them took almost 3 day to check my address and info, then took 2 days to ship it and when they shiped it i order it for next day and they sent it ground and it took 1 1/2 weeks to get and when i did it didn't even work.. as you can see in the post above.. they didn't refund my shipping.. and they took almost 2 months l8ter to give me rma back... Man I hope they finally got there **** together...

[MadMan007]

Actually, both of the people I talked to sounded Asian, but they were perfectly understandable to me. Slight accent, but nothing extreme, unless all you are used to hearing is the same exact speech patterns and accents 100% of the time.