rma, service

[dirtyp]

I just sent my barebones system back for rma, or repair it arrived on friday. They say on the warrnaty it will take them a week, in your expierence how long does it take? and do they contact you with info of whats going on?
I expect to add at least 5 days for shipping...
Ohh and I forgot to send the box for my mobo, will this be a problem?