Just a little whining here, so apologies in advance...
My ASUS P5W-DH's wi-fi crapped out on me, and I emailed ASUS to see what they could do about replacing/repairing it. I got a very short response saying to call their customer service number for an RMA, so I did.
The girl on the phone was rude as all hell - I swear I was a step away from asking to speak with her manager and Im never like that. She practically yelled at me when I asked if they could charge my CC for a new board and just refund it when I RMA'd the defective one.
Honestly, I could give a **** - the Wi-Fi was OK but Id just as soon disable and use a real card. Its just the point, I spend $200+ on a motherboard that's supposed to be top of the line, and get treated like crap when I call and try to get a little assistance.
Through the whole thing, I was super polite and everything, but damn - maybe I just got the wrong customer service rep...but Ill think twice before going with ASUS again.
Sorry for the rant,
Awake77
My ASUS P5W-DH's wi-fi crapped out on me, and I emailed ASUS to see what they could do about replacing/repairing it. I got a very short response saying to call their customer service number for an RMA, so I did.
The girl on the phone was rude as all hell - I swear I was a step away from asking to speak with her manager and Im never like that. She practically yelled at me when I asked if they could charge my CC for a new board and just refund it when I RMA'd the defective one.
Honestly, I could give a **** - the Wi-Fi was OK but Id just as soon disable and use a real card. Its just the point, I spend $200+ on a motherboard that's supposed to be top of the line, and get treated like crap when I call and try to get a little assistance.
Through the whole thing, I was super polite and everything, but damn - maybe I just got the wrong customer service rep...but Ill think twice before going with ASUS again.
Sorry for the rant,
Awake77