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View Full Version : annoyed with OCZ rebate


kovboi
03-06-07, 07:02 PM
this might not be news to anyone here, but i was caught unawares. back in january i bought a couple of 2gb SD cards from newegg that came with a rebate. the rebate form states "one rebate per product per household," so i duly sent in my two envelopes with two UPC codes and waited. now OCZ won't honor one of the claims.

i posted a query on the OCZ forums (http://www.bleedinedgesupport.com/ocz/forum/showthread.php?t=27360) and was informed that they interpret "one product" to mean "one SKU" - in other words, i bought two units of the same product. silly me, i thought "product" meant the physical unit being purchased. of course, there is no definition of this sort mentioned in the rebate's terms & conditions which seems a little sketchy to me. i also raised this concern on the OCZ forum and was informed that OCZ doesn't actually handle the rebates and i can take it up with the rebate company.

bleh, i'm not going to war over this, but i thought it might be a useful thing to know for anyone considering buying more than one OCZ...er, "item of merchandise"(?) with rebates.

redrumy3
03-06-07, 07:11 PM
that really stinks, one per household =[ ocz has awesome products though

kovboi
03-06-07, 07:19 PM
i have no quarrel with OCZ's quality - i've been very happy with every product i've purchased from them, and have recommended them to others. but i'm not impressed when they nickel & dime their customers this way, then blame the policy on the rebate company that they hired.

J2T
03-07-07, 08:19 AM
to be honest, this is going to be relevant to almost any company that deals with rebates. They make it difficult on purpose, I just wish companies would go away from doing rebates at all. Honestly, I usually don't even count on rebates, I just went through hell trying to get a rebate from Canon for a printer when I bought my laptop.

Inceptor
03-07-07, 09:45 AM
I had an $85 rebate from I think sapphire 4 or 5 years ago that I tried to get for 4 months before giving up. Still havent recieved it.