360 failure rates

[12am]

Ok, while this may form to be a controversial thread I'm interested in polling the o/c forum members too see the failure rates of your 360's. If you look at the official 360 forums they are littered with 360 failures, and based solely on thier forums alone you could easily speculate that failure rates are around 10-15% of every console sold.

Basically I'm looking to personally interpret the longevity of the 360, not for flaming purposes but mainly for personal research purposes, so please keep this civil and include when you purchased the console, how long it's lasted, how many average hours a week it was used etc.. many thanks.

I'll start: Bought at launch, 1.5 years old, average of 60 hrs a week use, died two days ago, kept in the same environment as my pc (a/c temp controlled room, no obstructions etc).

[blueswitch]

this should be a poll...I agree the 360 seems to be the problem child of this generation...although the Wii and PS3 haven;t been out nearly as long and don;t have as many units out there to fail but I have not heard much of any use of these failing.

[OC Noob]

Launch 360 still working, but only used 5-10 hours weekly.

[Fr3@k3r]

First 360 i got... died within a few hours.. made a thread on that lol.

2nd 360 is still going strong for a few months now.

[mista ting]

mines keep scratching the disks to the point were it cant be read and when my 360 gets some what hot it just freezes and an AC is behind it

[jmp123]

just over a year old used quite alot dvds every night in bed and games everyday and still going strong odd freeze nothing big. Amazingly even oblivion doesnt hang up for me and thats common

[Fr3@k3r]

mines keep scratching the disks to the point were it cant be read and when my 360 gets some what hot it just freezes and an AC is behind it

that problem with the scratching is because people dont lay down there 360 and put it standing up-right.

[AngelfireUk83]

Got mine in janauary 07 sent it back cos the DVD drive was making a noise but it's still working and slightly less noisy. I suppose you couldn't call that a failure but the telephone number I need is blue-takd to my table in case it does stuff up.

[Falcon-K]

Launch 360 still working, but only used 5-10 hours weekly.
pretty much the same for me

[shard]

Of all the people I personally know that have a 360, not one of them has had problems. Maybe getting warmer then they would like, but no red rings or bad drives. Most of them have had theirs since launch.

[FudgeNuggets]

Mine died just over a year after I got it. The problem was not due to heat, it was a bad drive. I would say that the failure rate is much higher than 15%, perhaps even as high as %40. Before you go hating on MicroSoft though, Sony has had more than their share of problems with the PS1 and PS2. Nintendo is the only console maker still in business that hasn't had massive issues with any one console. No, the cartridge slot on the original NES doesn't count, because it was caused by people not caring for their system, not cleaning it and then oxydizing the metal by blowing on it.

[Jawsome]

My boss just had one die on him, he has had it for just over a year now.

[-maddog-]

mines keep scratching the disks to the point were it cant be read and when my 360 gets some what hot it just freezes and an AC is behind it

http://www.itwire.com.au/content/view/12627/

[thalzaar24]

I just recently got an xbox360 a month and a half ago. The first one i got started artifacting really bad after 2 days. I took it back to the store and they swapped me to a new one and this one has been working fine since. We'll see how it goes. :shrug:

[NsOmNiA91130]

I got mine early February of '06, still works great. I think it's only crashed once or twice the entire time I've had it. Same thing for one of my friends.

Seriously, if it's dying, and it's in a cabinet, how about you, oh, I don't know, take it out of the cabinet? :rolleyes:

[mista ting]

that problem with the scratching is because people dont lay down there 360 and put it standing up-right.

mines is laying down though

[genghisjohn]

Had mine since Dec 06. The manufacture date is May 06. I've had a few disc read errors but no major problems yet.

[Hazaro]

I want to chime in and say my PS3 has been folding for 50 days straight >_>

As soon as Halo 3 comes out I'm getting a 360 though :p
Worried about the ring of death myself.

[NsOmNiA91130]

Worried about the ring of death myself.
Really, as long as you're not totally retarded about the placement of the 360, it shouldn't die. I also recommend turning on the 6 hour shutoff.

[rhettro]

Base on a poll at another site, the failure rate seems to be about 1 in 3, which is pretty high. Luckily mine has been running fine since December.

[FudgeNuggets]

Really, as long as you're not totally retarded about the placement of the 360, it shouldn't die. I also recommend turning on the 6 hour shutoff.


I used to think this as well until my 360 which is sitting in wide open spaces in the horizontal position had its' dvd-drive crap out for no reason whatsoever, other than just being a defective/bum unit.

[Valkillmore]

I've sold plenty of 360's working for Gamestop and I get to hear all of the complaining when systems die. As Fr3@k3r said, if you don't have the system on it's side (not upright), it will cause circular scratches that make discs unreadable. There is a similar problem that affected first-gen PS2's. One of the big causes of death for the 360 is obviously heat-related failure. Hopefully this problem has been solved because I believe the newer systems are using 65nm CPUs in comparison to the launch 90nm. Here's a bit of advice: don't spend money on the after-market coolers because they are useless and they can void your warranty. If you really want to guarantee the longevity of your system, be prepared to do some home modifications.

[mista ting]

I've sold plenty of 360's working for Gamestop and I get to hear all of the complaining when systems die. As Fr3@k3r said, if you don't have the system on it's side (not upright), it will cause circular scratches that make discs unreadable. There is a similar problem that affected first-gen PS2's. One of the big causes of death for the 360 is obviously heat-related failure. Hopefully this problem has been solved because I believe the newer systems are using 65nm CPUs in comparison to the launch 90nm. Here's a bit of advice: don't spend money on the after-market coolers because they are useless and they can void your warranty. If you really want to guarantee the longevity of your system, be prepared to do some home modifications.

huh so you mean if the console is standing up its better? i thought it was the other way around

[roy_o_banion]

I took what hes said as it should lay on its side. Though the double-negative sentence was a bit confusing.

[FudgeNuggets]

horizontal=good
vertical=bad

[AngelfireUk83]

horizontal=good
vertical=bad

Having it stuff up and send it back for repair? = PRICELESS

[deception``]

Honestly I really think that the newer Elite consoles are built much better. I have an Elite with the BENQ DVD drive, and it is perfect in almost every way. My biggest issue with my older 360 was the disc drive, but this one purrs like a kitten. I think that, over time, Microsoft's vendors have managed to refine their process a bit. I'd agree that some of the older consoles have been sketchy, but I'd imagine that many of the newer sets are built better.

deception``

[twEEkerAreUs]

I bought one last Nov 06 on Black Friday, the optical drive turned out to be bad. I was slow about getting it replaced to be 100% sure it was the drive but when I did it went very smooth in my opinion (Paid Shipping/Fast Turn Around).

The one they replaced mine with works perfect plus they gave me a 1 month free xbox live card. I think failure rates are a bit higher then other consoles on launch 360 units. Oh well

[Hazaro]

Too bad the Elite is overpriced junk except for a tiny niche of people.

When I get my 360 no way is it staying like I bought it :attn:
Also thinking about buying a cheap used 360...

[OCnewbee]

Knock on wood, my 360 bought about 4 months ago is still running string, got the lame cooler on the back, but the only thing that bugs the hell out of me is the loudness of the drive. If i have it down on its back it seems to be quieter, if i have it standing up it seems to be louder. Go figure.

[FudgeNuggets]

Knock on wood, my 360 bought about 4 months ago is still running string, got the lame cooler on the back, but the only thing that bugs the hell out of me is the loudness of the drive. If i have it down on its back it seems to be quieter, if i have it standing up it seems to be louder. Go figure.


If it's the intercooler, beware. It made my 360 which has NEVER had heat issues start to artifact. I took the thing off in less than 2 days as it did the exact opposite as what it was supposed to. It made it run hotter.

[twEEkerAreUs]

If it's the intercooler, beware. It made my 360 which has NEVER had heat issues start to artifact. I took the thing off in less than 2 days as it did the exact opposite as what it was supposed to. It made it run hotter.

I've heard those things do more damage then good

Also I forgot to add in that this replacement console they gave me runs a lot more quite/cooler, but it is a different optical drive and much new manufacturer date.

[zPacKRat]

opened 1st 360 xmas 06, exchanged in jan 07 for being excessively noisy, second unit exchanged feb 07 for unreadable disk errors. Today my third unit actually died with the pretty 3 red lights. with the green and red lights it could be a xmas decoration?

Anyhow gonna see if CC will exchange it again since I bought the 2 year warranty, I don't want to have to send it in and wait 2 weeks.

[tenchi86]

http://kotaku.com/gaming/red-ring-of-death/a-dozen-xbox-360s-one-mans-tale-of-woe-272602.php

Someone reportable has been through 12 units now.

[AngelfireUk83]

My friend sent his back 5 weeks ago and it's still waiting for it his gamertag on my friends list says 29 days and counting. He sent it back because it was on it's last legs and everything was waiting to fail, by the 3rd week it didn't arrive back in the usual 15 day wait so he got a free game Viva Pinata cause he had the rest. I've borrowed it off him and finished the achievements for it anyways on Monday last week I rang up for him.

They said it was waiting to be picked up should arrive by Thursday waited....... nothing....waited till weekend..... nothing. Rang them back I had to wait till Monday as they requested me to ring back in 48hrs so I did and they said the same thing waiting to be picked up by UPS.

And he's still waiting as off right now.

[FudgeNuggets]

Are you sure that is MS's doing and not UPS. MS actually had my machine for less than 2 days, but UPS ****ed up royally.

[deception``]

http://kotaku.com/gaming/red-ring-of-death/a-dozen-xbox-360s-one-mans-tale-of-woe-272602.php

Someone reportable has been through 12 units now.

12 units reeks of user error. One or two consoles? Maybe. Twelve consoles in less than two years? Yeah right. I don't really care that he runs some sort of gaming podcast - that doesn't make him any less of an idiot.

deception``

[Burninate]

Bought mine sealed NIB off of Ebay in early Jan 06 with the free DVD remote and it was a launch system. I play it anywhere from 3 to 5 hours a week regularly and it has never had any problems. Runs like a champ. I normally run it laying flat, but I used to have it on its side for the first 5 months or so and it still never had any issues. It's never been in a cabinet. Always runs in an open TV stand. No artifacts and never any freezing. I think I just got lucky. I always think the 'failing 360' poles are a little biased. Either only people with broken 360's are answering (as there is no reason for someone with a working system to go on a message board and complain) or people who don't even own a 360 and just looking to troll.

[FudgeNuggets]

I used to think the same thing until mine broke....... Mine was a dead DVD drive though not any heat issues.

[Burninate]

I used to think the same thing until mine broke....... Mine was a dead DVD drive though not any heat issues.

And I'll probably think the same thing until mine breaks :) But As far as reliability goes, my 360 has been much better than past Sony experiences (I still bought a PS3 for some reason though :confused: )

[deathman20]

My boss just had his fail last week and just shipped it in 2 1/2 weeks to fix it. Thought that was pretty steep, for just replacing a DVD drive which sounds like all the issues are from the unit, not a heat related issue.

Thats 3 people in the office that have them and 2 of them failed within 1 year. I really did want a X360 but at this rate just here in the office I might not even consider it and just hold off another 1-2 years.

[FudgeNuggets]

And I'll probably think the same thing until mine breaks :) But As far as reliability goes, my 360 has been much better than past Sony experiences (I still bought a PS3 for some reason though :confused: )

We sound like birds of a feather. I went through 3 PS1s and 3 PS2s. The 3rd PS1 only works when upside down and I traded the 3rd PS2 in on the PS3 and bought the 1yr no questions asked replacement warranty.

[Romulox]

I think mine is on its way out. It has been played often scince christmas because I share it with my brother.

I think it was damaged from overheating. I have always used it in an open space but it always seemed to run very hot.

The 360 started artifacting yesterday. I played gears today and it artifacted before I could join a game. When I restarted the console I played the game for
a couple of hours. When I went to see how my auction went in forza, it artifacted again.

Anyone have a similar issue? It seems very odd because it artifacted more in the menus than during gameplay.

[Oni]

Via Gizmodo (http://gizmodo.com/gadgets/gaming/xbox-360-failure-rate-30-says-retailers-271487.php), retailers say that the Xbox 360 failure rate is around 30%. That means that out of 10,000,000 shipped, 3,000,000 have failed. This is absolutely unacceptable. I don't give a damn how good Microsoft is with their warranties and their customer service. Plain fact is that this just shouldn't happen. Consoles should not die by the dozens (http://kotaku.com/gaming/red-ring-of-death/a-dozen-xbox-360s-one-mans-tale-of-woe-272602.php).

Sony and Nintendo make a good product, why the hell can't Microsoft?

[tenchi86]

Well from what I read Microsoft customer service and warranty system is only good right now because of a lawsuit that pretty much forced them to extend all warranties and properly replace the broken ones. The thing that amazes me though is not the current issues as those could be hard to detect when producing the unit as they take months to show up, but that the first line of X360s would freeze within hours of just normally playing them. It was like Microsoft did no quality control test on the units at all, which no matter how you look at it is completely terrible. Anyway, I am sending in a unit tomorrow for repairs so hopefully Microsoft does not mess anything else up.

[FudgeNuggets]

Via Gizmodo (http://gizmodo.com/gadgets/gaming/xbox-360-failure-rate-30-says-retailers-271487.php), retailers say that the Xbox 360 failure rate is around 30%. That means that out of 10,000,000 shipped, 3,000,000 have failed. This is absolutely unacceptable. I don't give a damn how good Microsoft is with their warranties and their customer service. Plain fact is that this just shouldn't happen. Consoles should not die by the dozens (http://kotaku.com/gaming/red-ring-of-death/a-dozen-xbox-360s-one-mans-tale-of-woe-272602.php).

Sony and Nintendo make a good product, why the hell can't Microsoft?

I agree that it is unacceptable but.....
Just where the hell did you get the idea that Sony made a good product??
They were the first ones to have a massive amount of defective consoles and had it over 2 generations.

Sony did the same thing they only started replacing/repairing consoles after class action lawsuits were filed.

Unlike Sony, Microsoft contracts their console manufacturing out to a couple of Chinese companies. Don't even get me started on the quality of anything from food to widgets that comes out of China......

[Oni]

I've only heard minimal reports of defective Playstation 3 units and Wii units. That's where the hell I got the idea, dude. You've gotta stop drinking your PS2 Haterade. Sony has actually done something right this round hardware-wise, anyways.

[FudgeNuggets]

I said nothing about the PS3, did I hmmmmmmm????

I own one and it has been trouble free and folding away for about 2 months now. The track record with the PS1 and PS2 was atrocious though. Besides it took a while for the read issues to show up on the PS1s and PS2s, usually about a year or so just like it did with my 360..... Sure the PS3 doesn't have any of the issues the 360 has but let's wait a year or so and see how the BluRay/CD/DVD drive holds up before declaring it a trouble-free machine. AFAIK, the only mfg to be pretty much trouble free for the last 3 gens (including current) has been Nintendo. I don't recall Sega having any issues with the DreamCast either though....

[AngelfireUk83]

Well I rang again for my friend and a meesage comes up on the phone and says "If your calling about a repair return please note that it usually takes upto 20-25 working days. If you are calling because it's been longer than that please stay on the phone and wait for someone to speak too".

This monday coming up it will be 6 weeks for my friend I finally got through and as soon as I mentioned I would like to put in a complaint. The indian guy or whoever (And I am not been racist) as I couldn't really hear him very well and in some parts couldn't understand him. But he said I will contact the service centre and get them to ship it too you faster than the rest normally would do. And he gave me a new reference number and said if it don't arrive by Monday give them another call.

[tenchi86]

I said nothing about the PS3, did I hmmmmmmm????

I own one and it has been trouble free and folding away for about 2 months now. The track record with the PS1 and PS2 was atrocious though. Besides it took a while for the read issues to show up on the PS1s and PS2s, usually about a year or so just like it did with my 360..... Sure the PS3 doesn't have any of the issues the 360 has but let's wait a year or so and see how the BluRay/CD/DVD drive holds up before declaring it a trouble-free machine. AFAIK, the only mfg to be pretty much trouble free for the last 3 gens (including current) has been Nintendo. I don't recall Sega having any issues with the DreamCast either though....
The thing about the Xbox360 though is that they were broken from the start. The original Xbox had some failure issues, but they took a few months to show up, same for Playstation 1/2. Though those issues were bad, they were hard for either company to foresee. Xbox360 on the other hand should have been reworked from the start as there is no possible way Microsoft did not know they had issues unless they themselves hate gaming and decided to never turn a unit on before shipping them. It seems like they must have just wanted to meet a deadline and decided it is better to screw the first million or so customers then it is to delay their product another month or two. As for the Dreamcast, it had many issues. I only had it for about 6 months but I went through 3 units because eventually they all started telling me that my games were not Dreamcast formatted disks, finally I just traded it in for a PS2 and I am very happy I did.

[rainless]

The thing about the Xbox360 though is that they were broken from the start. The original Xbox had some failure issues, but they took a few months to show up, same for Playstation 1/2. Though those issues were bad, they were hard for either company to foresee. Xbox360 on the other hand should have been reworked from the start as there is no possible way Microsoft did not know they had issues unless they themselves hate gaming and decided to never turn a unit on before shipping them. It seems like they must have just wanted to meet a deadline and decided it is better to screw the first million or so customers then it is to delay their product another month or two. As for the Dreamcast, it had many issues. I only had it for about 6 months but I went through 3 units because eventually they all started telling me that my games were not Dreamcast formatted disks, finally I just traded it in for a PS2 and I am very happy I did.

Exactly. You didn't need to wait a year or two before the 360 started self destructing. The "three rings" experience became well known within days of the console launch. It's especially poignant given all of Fudge's tirades about how the PS3s were just going to fall apart and explode (these were before the damned system was even out... don't make me go and start digging up old Fudge posts... there were a LOT of them :) )

I haven't had any trouble with my 360 (knock on wood) hopefully I'm one of the lucky 1 in 10 who never will.

[FudgeNuggets]

Yeah, Rainman I know I said a lot of negative stuff about it but I was sure to point directly at the laser mechanism (they were 0-2, what makes you think they wont strikeout?). That still yet may happen.... I also complained a lot about the price, but who hasn't (well, maybe Jack Tretton). ;)

Anyway, back to the 360.....

There must be a problem with the airflow in the system and everything being so close together. I'll bet that's why some DVD drives are failing, due to the heat being put off by the GPU putting too much heat onto the DVD drive as well. Maybe they should've made it bigger and bulkier than the PS3, because I kid you not the PS3 puts out 10x the heat of the 360. I had to move it off of the top of my upconverting DVD player because it made it so hot from the exhaust being put out on the side that I was afraid it was going to warp the metal :eek:

[EmAn]

my friends launch 360 died about 2 mths after purchasing it and his new one has ran strong ever since and he plays it about 15 hrs a week

[AngelfireUk83]

I've been playing mine about 1-2hrs I'm in need of some new games and have just been playing Diablo 2 on my PC as of late. My 360 is just sitting there standing out like a white mashmellow and a silver smile with 1 eye open.

[FudgeNuggets]

I've been playing mine about 1-2hrs I'm in need of some new games and have just been playing Diablo 2 on my PC as of late. My 360 is just sitting there standing out like a white mashmellow and a silver smile with 1 eye open.

Why? There are plenty of good games out there. Tell me what genres you like and I'll make some suggestions.

[deception``]

Why? There are plenty of good games out there. Tell me what genres you like and I'll make some suggestions.

+1. There is no shortage in great games for this console.

Marvel: Ultimate Alliance is a great game if you're a Diablo fan.

Forza 2 and DiRT are good if you're a racing fan.

Currently I am playing Rainbow Six: Vegas, Ghost Recon: Advanced Warfighter 2, Marvel, and Crackdown.

The Darkness might be worth it if you're an FPS fan [Starbreeze made Riddick on Xbox]

Also keep in mind that there are a slew of titles coming out in the next month or so. Plenty of things to keep you occupied. Let me know if you need some more help.

deception``

[AngelfireUk83]

I like loads of genres I like Racing, shooting, FPS (sometimes, are getting a little boring Quake 4 is thats for sure), RPG's nearly everything out there. I am getting back (well now was thinking about it) Call of Duty 3 but another gamer who plays and is in my list says it's getting bad for cheating.

I like Burnout Revenge but haven't played in a while I am hoping the new 1 will be just as good. I liked Crackdown I am getting that back so me & friend can play co-op and it looks cool I also kinda liked Test Drive Unlimited but since deleting my game save by accident I don't want to get it back plus I finished the whole game.

Any other suggestions please do.

[deception``]

I like loads of genres I like Racing, shooting, FPS (sometimes, are getting a little boring Quake 4 is thats for sure), RPG's nearly everything out there. I am getting back (well now was thinking about it) Call of Duty 3 but another gamer who plays and is in my list says it's getting bad for cheating.

I like Burnout Revenge but haven't played in a while I am hoping the new 1 will be just as good. I liked Crackdown I am getting that back so me & friend can play co-op and it looks cool I also kinda liked Test Drive Unlimited but since deleting my game save by accident I don't want to get it back plus I finished the whole game.

Any other suggestions please do.

Rainbow Six: Vegas
Marvel
GRAW 2
Forza Motorsport 2
DiRT
Saint's Row (Platinum Hit now)
Dead Rising [Some loved it, others hated it...I loved it]
Enchanted Arms (jRPG, should be real cheap now)
Condemened (Platinum Hit, Should be REAL cheap, great atmosphere)

Plenty of others out there.

deception``

[inkfx]

I don't know exact dates because it's my friends 360. The first one he got was overheating a lot, turning off, etc. He sent that one back and his new one freezes every now and then. I tell him the 3rd time is a charm but he doesn't want to go through the wait of the shipping again. I need to pick up a 360 for Halo3, Assassins Creed and probably a few others.

[AngelfireUk83]

I have Halo 3 pre-ordered I am looking forward to Ace Combat 6, Army Of Two, Battlefield Bad Company (trailers **** ass funny "He said I cud blow up anything"), Two Worlds looks like a cool game too.

[tenchi86]

It there a way to track the repair process of your specific unit? I have the UPS tracking number, but would like to be able to go online and check the statues of the repair itself if possible.

[FudgeNuggets]

It there a way to track the repair process of your specific unit? I have the UPS tracking number, but would like to be able to go online and check the statues of the repair itself if possible.

I just called 1-800-4my-xbox when I saw that UPS had lost it. They were able to tell me that they did not receive it and when I called again to ask if they or I would file the insurance claim they told me they had already fixed it and sent it back, I got it 5 days later. UPS never tracked the package, never scanned it but still delivered it and picked it up, idiots :shrug:

[AngelfireUk83]

Well if my friend don't get his back by Monday I am ringing whoever it is at Microsoft to put in a serious complaint about there excuses. "It's waiting to be picked up sir, it's sat in the depo to be finalised" bull**** more like you've no idea where it is and your not going to send a new 1 just to sort it out quicker.

[AngelfireUk83]

I just read this on inquirer and it's states why consoles are taken to long to get back to customers people in the UK send it to Havant. But because the backlog is so big there sending most of them to Prague to get fixed then there shipped back to customers.

http://www.theinquirer.net/default.aspx?article=40710

[FudgeNuggets]

If this was Sony, they would be getting anally abused in the media. How is MS skating by like this? Maybe they're buying off the media???

[deception``]

If this was Sony, they would be getting anally abused in the media. How is MS skating by like this? Maybe they're buying off the media???

My belief is that some [not all] of the failure claims have been exaggerated. I think that Microsoft would in fact be crucified if some of these stores were 100% legitimate. Microsoft has seen more than it's fair share of bad press [antitrust lawsuits, IE, etc.] over the years, and I don't think for a second that anyone is afraid or unwilling to bring another blemish to the spotlight.

deception``

[wado1]

It is not exaggerated, I am on my 3rd one. 2 died already.

[tenchi86]

I honestly don't think anyone is making these stories or statistics up. I think they are dodging the bullet right now though because Sony is the "whipping dog" of the media right now and probably brings in more hits to the news sites then stories on how the X360 breaks so often. I mean they did go through a lawsuit and are flamed on many forums for the failures so it certainly has not gone completely unnoticed to the consumers themselves.

[Hardin]

We have had our 360 since March of last year and it's working great Only problem was the dvd drive would open and close whenever you change games but it hasn't been doing that since I put it in a vertical postion and it's sitting next to a vent now.

[OC Noob]

If this was Sony, they would be getting anally abused in the media. How is MS skating by like this? Maybe they're buying off the media???

http://www.ocforums.com/showthread.php?t=518127

I don't have confidence in 360 hardware. I do have confidence that if my 360 breaks it will be resolved to my satisfaction. Maybe thats the cause for the apathy. :shrug:

[mrgoodkat]

My buddy's just failed for the 3rd time, the red ring of death, again. So he's going to wait for the EB Games store near him to stock Elite's, and then upgrade.

I was going to buy one last April, and then decided to wait for the Elite. After learning what the Elite was all about, it was obvious there was no reason to have waited. So at this point I have really just lost interest in owning a 360, most likely having it fail and sending it back to Microsoft, or paying the $30 extended warranty at a store in order to get a new 360 each time it fails and having to pay the $30 each time I get a replacement.

If I ever do own one it will be the next real incarnation of the 360, one that actually makes tangible steps in technology and moreover, reliability.

I agree that its kind of ridiculous that Microsoft has kind of been given a free pass in this regard, its completely unacceptable.

[Burninate]

I used to think the same thing until mine broke....... Mine was a dead DVD drive though not any heat issues.

Sorry to revive old threads, but all I can say is FudgeNuggets was right :-/ My 360 crapped out 2 days ago. 3 red lights issue. At least Microsoft is sending me a box as we speak. In 6 to 8 short weeks I'll be gaming again :D Good for me that they extended the warranty. Cheers to Microsoft for that :beer:

[FudgeNuggets]

6-8 weeks is totally unaccetable, I was having withdrawl symptoms from the 2.5 weeks I didn't have mine.

[AngelfireUk83]

Man I went crazy when mine was out for repair for 2 weeks I was building my current rig below and still didn't have my hard drive so that I couldn't use that till the week after my 360 came back as it was RMA'd my HDD.

Man I was totally bored.

[Burninate]

I think they said the actual estimate once they receive it is around 4 weeks or so. I should get the box to ship it back to them by Monday. In the meanwhile, I may actually have to buy another game for my PS3 (I still only have one). I've been itching to buy something for it since I completed Resistance about 7 months ago. I'm waiting for Motorstorm to get down to $20 or so. I was looking forward to Lair as well, but it looks like it got pushed back a few weeks.

[FudgeNuggets]

Well, you've got one more game for the PS3 than I do, Burn. Mine is being used exclusively for BluRay and playing video files through VLC in Linux.