rma options?

[IAmMoen]

So I have a xfx 7900gs with a zalman 9500 cooler on it. It idles at 70C and gets over 130C in game! The zalman has been remounted twice, the dust blown out of the fins, and the fan is indeed running.

So can I RMA the thing to xfx or is that option gone as soon as I removed the stock cooler?

[ChinStrap]

you might need to visit xfx's website to see if the warranty is void. I know this doesn’t help much, but I know eVGA let’s you remove the stock HSF w/o voiding the warranty barring you don’t damage the card.

/also what kind of clocks were you running that she would load @ 130* C in-game – my gosh that’s hot

[Thund3rball]

130c YIKES! I think my Asus 7900GS throttles at 130c. But in all honesty it only ever got as high as 84c on stock cooling. With my Zalman absolute max I ever saw it is 50c. Good luck with the RMA. I have no idea what XFX policy is :(

[p3rnicious]

XFX's warranty page states, "Products received by XFX must be in original condition and must be complete with all original components to be covered by the protection." They might get you on the "original condition".

[Krogen]

Warranty? That sounds more like a return policy...

[IAmMoen]

by the way (this will blow you away) this is at stock clocks pretty much. Maybe 25-50 increase on the core.