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View Full Version : Sidewinder's Customer Support is Awesome!


Soichiro
10-29-07, 09:22 AM
So, I ordered a bunch of watercooling supplies last week, and my package came in without the tubing. Well, that's understandable; companies make mistakes. So, I sent them a polite e-mail explaining the problem this weekend. 6 AM this morning, I check my e-mail, and they say they've sent me a replacement set of tubing. Wow... Their offices just opened for the week and already they've resolved the issue. They did it all without hassle, too. Simply amazing. Sidewinder is the best! :santa:

muddocktor
10-30-07, 12:27 AM
Yeah, they are one of the first stores I go to when I'm shopping for cooling stuff. Their prices are good and their service is awesome. And if you need to talk to them they readily answer their phones too. :thup: