- Joined
- Apr 1, 2004
- Location
- Montreal, Qc
This story starts with me ordering a DD Tyee block from NCIX.com on August 22nd. Site list the item as special order 1-2 week delay, no biggie. Wait 3 weeksnot a word so I call them, yup they just happens to receive then, it's getting sent express to me. Get the block but it's defective(no gpu/block contact) RMA get arranged really fast gets a new one fairly fast. I open the package to see that I'm missing screws from the mounting hardware and can't even get a partial/test mount going so I have no idea if the block is good this time. Contact NCIX, they tell me that if I want I can have them contact DD and arrange to get the missing pieces for me but it might take longer. So I take apon myself to contact DD, after sending a copy of my invoice to prove that I did buy the block they tell me a full se of mounting gear is in the mail for me...every few day the DD rep contact me to gen an update but still empty mailbox. now the DD rep has stopped contactime me and I'm still with out a working block as of october 29th.
So over 2 months with no working block, every person involved in this offered great support for there respective compagnie But even if everyone has been helpful I'm getting ****ed as the fact that my main rig has been collecting dust for a while now and my HTPC is acting up so I'm running on a rig from salvaged parts from my closet. I' not sure what I should do now, anyone got advices?
So over 2 months with no working block, every person involved in this offered great support for there respective compagnie But even if everyone has been helpful I'm getting ****ed as the fact that my main rig has been collecting dust for a while now and my HTPC is acting up so I'm running on a rig from salvaged parts from my closet. I' not sure what I should do now, anyone got advices?