Target Treated 2 Friends And I Like Criminals

[Nathan0490]

I just emailed Target Corporate.

Here is the screenshot, should cover the base of what happened;

http://img81.imageshack.us/img81/1729/targetcorporatecomplainqi6.png

[Pinky]

So she threatened you, and the order is against HER but YOU were asked to leave?

That's a civil rights thing, because they

1) improperly overstepped their legal rights in enforcing the court order (the cops should have been called, but they know if they did SHE would have been forced to leave and/or the complaint against you immediately dismissed)

2) target doesn't own starbucks, and starbucks likely pays rent so it's not necessarily a clear case of 'it's our property, leave'. Think of it as one of your friend's landlords doesn't like visitors and tells your friend no one (other than them) can be on the property. Unless that's specified in the lease/rental agreement there's no grounds for that action without the landlord taking legal action and showing cause for the restraining order.


What happened here is a power hungry loss prevention employee bullied you.
______________________________________

I'm sure an ambulance chasing attorney could find a couple hundred thousand in civil penalties in this, assuming I have the facts straight. We as citizens have certain rights regardless of where we happen to be standing at a particular moment in time. People who do not understand those rights often fall victim (as you did here) to being bullied into actions they do not need to take (in this case removing yourself when it should have been the other way around).

I should note that I'm not an attorney and what I say is based on limited civil trial experience and education. I also find I'm radical in the way of using law against those who most often wield it as their weapon.

[thideras]

What happened here is a power hungry loss prevention employee bullied you.QFT.

OP: Instead of using a possible dead solution (their website), you should call the head manager for the location. That will get you farther faster ;)

[Goonda]

Fire up your engines and talk to a lawyer to prepare for any eventuality. If possible, DEMAND an apology in writing from Target.

Nuclear Options:
------------
Legal action.
Letter to your local newspaper.


Good luck man. Rent-a-cops suck...

[thideras]

Fire up your engines and talk to a lawyer to prepare for any eventuality. If possible, DEMAND an apology in writing from Target.

Nuclear Options:
------------
Legal action.
Letter to your local newspaper.


Good luck man. Rent-a-cops suck...What is the mentality behind this. They obviously don't care about the customer, that will get across.

No reason to get legal with them, that is way over-the-top ;)

[Goonda]

That is why I said "Nuclear Option" and "demand an apology" not "demand money". :)

[thideras]

That is why I said "Nuclear Option" and "demand an apology" not "demand money". :)Maybe this is just me, but I for sure wouldn't feel better/satisfied with an apology. I'm not saying they need to do more, but that is...IDK...ridiculous? Not like it helps the situation.

They should INSTEAD "talk" to the employees who were involved. That is a much better solution. ;)

I know about the "nuclear option" you posted, but I wouldn't even consider it.

[d94]

wow, thats stupid..im rarely at target as it is looks like ill be avoiding them form here on out too..deffinetly take some legal action or call corp.

[Adragontattoo]

FYI the employee cant just leave the store when the person who has the restraining order shows up. The person who initiated the restraining order unfortunately has to be cognizant of the fact of where the other person works and has to respect that persons ability to live a life within the bounds of the OOP(order of protection).

You cant find out where the person works and then go in and scream bloody murder if that person walks in.

The person who has the OOP placed on them should have called the police and had THEM make the judgement call, the store security has NO enforcement ability especially pertaining to COURT ORDERS.

IANAL-YMMV.

[greyharte]

FWW ... i no longer shop at target ... for several reasons and its been 5+ years ... the biggest is their poor treatment/cs ... i personally dont like to be treated like or made to feel like criminal when i return items w/ receipt ... i also really despise having the very same rep whom i bought an item from 48hrs before stand in front of me and tell me to my face that they dont and never have carried that very item im trying to return w/ receipt and her emp# on it

now 1 time ok, a mistake ... however, aparantly this is store policy dealing w/ returns, as about 2 months later they put my wife thru the same bs ... she just about left the store crying and beleive me when i say they are lucky she didnt tear down 1/2 the store on her way out ... because thats more her style

i will NEVER shop at a target or even enter thier store again ... and i told my step uncle the very same ... he happens to be a very high lvl exec for the company ... apparantly he didnt care enough to resolve these issues or even look into it

[Lotec25]

Amazing i have never had a problem in Target, But just like any other store i am sure it happens. In the situation you were in is hard to go either way, But me being me i would of told the rental cop to go call the cops. I never listen to them most of them think there in a place of authority with some power, so they act like butt heads. Now i know this tactic is not for everyone and i would really not even recommend for anyone to do it.

You just got to way your options. And in the long run i think you did the right thing. Better to just shut up and walk away as it could get pretty nasty. Best thing to keep in mind is a guard at a store is not usually an actually peace officer. Also if you know the person you have the order on works there it is not even worth going in, someone in the end is going to have a problem.

[SteveLord]

That stinks, but it won't stop me from shopping at Target.

[Nathan0490]

Anyone else agree with Pinky and Goonda that legal action is probable?

[Tyranos]

Could be, but then again isn't that considered private property?

I was never a big Target shopper anyway, I prefer Wal-Mart as my el cheapo buy everything store.

[twEEkerAreUs]

One of my good friends use to work at Target about 4 years ago, it really is the same old same old retail environment bull**** drama. Also they are strongly anti-union and like to preach about it I guess, at least that is what my buddy said. I know some could care less or are anti-union, but to some it means a lot.

[xb1az3x]

I wouldn't go for legal action, what will you get out of it really, and at what cost to you?

Talk to whoever is in control of that store and discuss that with them. To me it really sounds like your ex has made some friends where she works, she spotted you and told them that she had a restraining order against you just to give you trouble. If you talk to whoever runs the store and explain this I'm sure things will get figured out, if he doesn't help you then I believe going to a local newspaper would be a good idea.

[Nathan0490]

Just got this email:

Dear Nathan,

Thanks for contacting Target Corporation regarding your recent experience in the Phoenix Spectrum Super Target store. We're always looking for ways to make the Target shopping experience better for every guest. I'm sorry to hear that you didn't receive the type of service you expect at Target.

At Target we expect every team member to treat all of our guests in a knowledgeable and professional manner. The attitude and behavior you describe aren't consistent with our guest service philosophy. I have contacted the store to share your comments and concerns with the Store Training Lead for further review with the staff.

We appreciate the time you have taken to personally bring this matter to our attention and hope this apology will convey how sincerely we regret having disappointed you.

Thanks for shopping with us. I hope we'll see you again soon at Target.

Sincerely,

Claudia
Target Guest Relations
www.target.com

[MasterCraft]

Legal action is entirely possible, in so many ways.

But honestly, It wouldn't be worth the hassle financially.


Defenitely nail their ass to the wall if you get the chance though, **** like this will only escalate with time if it's allowed to continue.

[petteyg359]

From that email, it looks like Corporate just overrode the store's "don't come back".

[Nathan0490]

From that email, it looks like Corporate just overrode the store's "don't come back".

WOW Good point! That's not to say that I want to go back, but still nice job.

Although it really is a generic response. I'm thinking about responding directly to this Claudia person informing her that I am considering options for sharing my story with local media outlets(FOX 10, AZ Republic Newspaper, etc).

[Dionysos]

I work at Targets corporate office in Minnesota and I can tell you the AP personnel are really dicks. I'm working on a project that involves the asset protection. Its really only the guys that wear the security uniform that are dicks . They in fact they are power hungry, cause all they do is watch camera's (if they are allowed to by the AP team lead) or stand at the door. They are the lowly grunts that know little and are just there for looks, like mall security.It sucks but I would just go to a different target store.

[Nathan0490]

Responded to the email with this:

Hello Claudia,

The response I received from you earlier today seemed like a generic canned response. I ask that you please reread
my original letter. Also I would appreciate knowing whether or not the store has responded appropriately to my issue.

Thank you for your time,
Nathan

[Nathan0490]

Claudia responded again:

Dear Nathan ******,

Thanks for your additional feedback. I am sorry if the previous response did not adequately address your concerns.

I have forwarded your e-mail to the Store Team Lead to follow up and address the concerns you have brought to our attention.

We always welcome your questions, so if we can assist you in the future, please contact our Target Guest Relations team at (800) 440-0680. You can also speak with a team member at the Guest Services Desk at your local Target store, or visit us on Target.com. Either way, we're here to help!
Thanks for shopping with us. I hope we'll see you again soon at Target.

Sincerely,

Claudia
Target Guest Relations
www.target.com

[aja]

So head on over to that store, haha!

[vixro]

Seems generic again. Like she receives your type of email and response email a lot. ;)

[aja]

I bet you she deleted your email long ago...

[Nathan0490]

Based off of these two posts:
http://forums.slickdeals.net/showpost.php?p=8517783&postcount=206 and
http://forums.slickdeals.net/showpost.php?p=8517556&postcount=183

Shuriken devised a brilliant plan to settle this; Call the Phoenix Police, ask them to have an officer or two meet me down at the Target to escort me to the Guest Relations desk. At which time I will ask to speak to the manager and inform her "if the employee felt threatened, then they should go some where else and let u(me) chill and shop and do whatever"(per the Order), and that my friends got kicked out too. While also taking along the court Order as well as the emails from corporate inviting me to return to my LOCAL STORE to speak to Guest Relations & also inviting me to shop at Target again, seemingly overriding my local stores decision to "ban" me.

The first statement will go something like this:

Hello I was here on Friday, October, 26th with 2 friends and we shopped around for about 30 minutes, first time I had been in this new store, been looking forward to it for months over Wal-Mart. After my friend got a gift for his dad he dropped that off in his car and we went to star bucks to get a drink. Approximately 10 minutes and the LP Security Guard approached us and stated that there was a problem. He said that one of us had a restraining order on an employee at your store. We were all kind of puzzled at that time. Then he said "does anyone want to own up to that? and I said, "What is the person’s name that one of us allegedly has a restraining order against", to which he replied, "I’m not going to answer that". I then said " well, I have a injunction against harassment against someone but how am I supposed to know if it’s the person at this store?", at that point he cut me off and said you are all to leave RIGHT now and if you return you will be trespassed. My friend Russell asked, if it was just myself that was being kicked out and banned and the LP stated that it was all of us while doing a hand gesture signaling us rudely out the door. He proceeded to follow us out the door a ways, after we were about half way into the parking lot the LP disappeared for a moment at which time we stopped to talk about the way we were just treated. The LP again started out the door into the parking lot and we left before he proceeded further. I feel that my friends and I were treated like criminals when we did nothing to prompt such treatment.

[tresmonos]

IMHO, I think you're taking this way too far. Asking for a police escort to a retail store to 'prove a point' (to people who really don't care) seems reckless. They're public servants that are paid by tax dollars: police should be serving the better good of the community, not just yourself. Besides, I sincerely doubt police will 'escort' you to Target. lol

I think you should just let this go. Your time and energy are better spent on other things...

[thideras]

IMHO, I think you're taking this way too far. Asking for a police escort to a retail store to 'prove a point' (to people who really don't care) seems reckless. They're public servants that are paid by tax dollars: police should be serving the better good of the community, not just yourself. Besides, I sincerely doubt police will 'escort' you to Target. lolQFT

I think you should just let this go. Your time and energy are better spent on other things...I don't think he should let it go with talking directly to the store manager ;)

[inkfx]

IMHO, I think you're taking this way too far. Asking for a police escort to a retail store to 'prove a point' (to people who really don't care) seems reckless. They're public servants that are paid by tax dollars: police should be serving the better good of the community, not just yourself. Besides, I sincerely doubt police will 'escort' you to Target. lol

I think you should just let this go. Your time and energy are better spent on other things...
Well at least that way the police would be doing something for once...

[d94]

Well at least that way the police would be doing something for once...

yepppers..nate you pay taxes, put those tax dollars to work!

[Captain Helghas]

yepppers..nate you pay taxes, put those tax dollars to work!

I pay taxes and therefore the road that runs from my house to my job belongs to me. I declare that no one else is allowed to drive on that road during the hours of 7:30 and 7:45. We'll titrate that time once we figure out how long it takes me to use the road without you freeloaders on MY road.

Ridiculous.

[d94]

I pay taxes and therefore the road that runs from my house to my job belongs to me. I declare that no one else is allowed to drive on that road during the hours of 7:30 and 7:45. We'll titrate that time once we figure out how long it takes me to use the road without you freeloaders on MY road.

Ridiculous.

sure, i dont drive on that road! anyways..ya maybe a bit rediculous on nates part but if he wants to make the point go for it..now i dont know about some escort but having a cop meet you there to set things strait would prolly be arite..personally it does some like alot of work..but if you've got the time on your hands and honestly plan on going to that target once or twice a week a few times a month, well then it'd be worth setting things strait

[Goonda]

Keep banging on Corporate to extract some form of written apology.

[thideras]

Keep banging on Corporate to extract some form of written apology.Again, what is that going to do? Make you feel better? I'd rather go somewhere else ;)

[xb1az3x]

Why not just talk to the manager of the store and bring the court orders with you without the police escort? Unless you're afraid that the Target employees will attack you I don't see much point in bringing the police. I pay taxes too and I would rather not have the police I am paying escort a someone somewhere to prove a point, unless he was in fact in danger while doing so and the point was worthwhile. If you go there and show the court order I guarantee that the store will comply. Honestly it sounds like you are trying to squeeze money out of them or something now. Call the police for an escort and be prepared to be laughed at.

[SteveLord]

*****

[Cheator]

Well at least that way the police would be doing something for once...
They SHOULD be out stopping crime. why not call up the police and ask them to do that instead of wasting time with something he can do himself...

yepppers..nate you pay taxes, put those tax dollars to work!
Sorry man I can't agree. Everyone in his city pays taxes. If he wants to use them for that, he should get EVERYONE's permission.
I pay taxes and therefore the road that runs from my house to my job belongs to me. I declare that no one else is allowed to drive on that road during the hours of 7:30 and 7:45. We'll titrate that time once we figure out how long it takes me to use the road without you freeloaders on MY road.

Ridiculous.
Thank you for seeing it how it should be. Don't waste the time of the local law enforcement. For the good of everyone, and the good of yourself.

[xb1az3x]

With all due respect...I am not trying to be a jerk here, but the longer this goes on and all the ideas being posed...it makes that current restraining order on you seem more than fully justified. Granted, I will admit I don't know the story behind it...and its not my business to know, but I figured your zealous mission against Target will make people say "no wonder"


Just another way to see it.

I believe he is the one that holds the restraining order against someone else who has threatened his life at some point. This person just so happens to work at that Target.

Unless I read incorrectly.

[SteveLord]

I believe he is the one that holds the restraining order against someone else who has threatened his life at some point. This person just so happens to work at that Target.

Unless I read incorrectly.


It was I who read that incorrectly and I apologize, but I still think this is going too far.

[xb1az3x]

It was I who read that incorrectly and I apologize, but I still think this is going too far.

I agree.

[Adragontattoo]

Call the Phoenix Police, ask them to have an officer or two meet me down at the Target to escort me to the Guest Relations desk. At which time I will ask to speak to the manager and inform her "if the employee felt threatened, then they should go some where else and let u(me) chill and shop and do whatever"(per the Order),....

Ok the ONLY reason I would have the police present is due to the fact that you're holding an OOP against an employee of that store and YOU could be charged with harassment by KNOWLINGLY entering the store while the employee is at work.

Read your OOP ,talk to an officer or lawyer and find out what the law is in relation to your knowingly entering the workplace of someone you have an OOP against. You have other options and can not reasonably expect someone who is working there to just leave work until you decide that you have been in the store long enough. By doing that the other person could reasonably have a case against you for harassment due to interfering with their being able to work.

[Goonda]

Again, what is that going to do? Make you feel better? I'd rather go somewhere else ;)

If his ex hits him with a lawsuit claiming that he willfully tried to get her in trouble, the letter may provide a bit of leverage.

[Nathan0490]

Call the Phoenix Police, ask them to have an officer or two meet me down at the Target to escort me to the Guest Relations desk. At which time I will ask to speak to the manager and inform her "if the employee felt threatened, then they should go some where else and let u(me) chill and shop and do whatever"(per the Order),....

Ok the ONLY reason I would have the police present is due to the fact that you're holding an OOP against an employee of that store and YOU could be charged with harassment by KNOWLINGLY entering the store while the employee is at work.

Read your OOP ,talk to an officer or lawyer and find out what the law is in relation to your knowingly entering the workplace of someone you have an OOP against. You have other options and can not reasonably expect someone who is working there to just leave work until you decide that you have been in the store long enough. By doing that the other person could reasonably have a case against you for harassment due to interfering with their being able to work.


Exactly they are there so nothing goes wrong. The main purpose is this is for the principle of the matter. For the LP guy and the Manager of the Target to formally appologize to me is all I am seeking.
Piece of a post I made at the Lounge:
"The fact is that she had no valid reason to feel threatened, after all she had a copy of the same exact papers served on her by the police when the order was taken out. So she could easily see that there is no distance specified, therefore meaning that she would have to be in my immediate contact range or doing something threatening for me to feel threatened and/or be able to utilize the Order. Second, I was not doing anything to actively threaten her well being in the store. So basically if Target wants to pull the card of "our employee felt threatened" there is no backing behind it. Meaning that as said before (not by I), Target was trying to act as a legal entity therefore it would seem unlawfully removing me. They have no right to enforce a Court Order, because they aren't trained to do so, nor given the legal right to by the Arizona Court system. "

[Evilsizer]

being that person works at/for target. if anything was to happen to them while working caused by you or someone else. target could be held liable for that person, by that person. while no distance is listed in that order the fact that Target is aware of it and they do nothing to protect the employee they are responsible for them. wiether you threatened her or not is not the issue but the protection of said employee.

need to look at both sides of the coin here, for the record i use to work for target doing,carts,deli,snack bar, for 5 years. thank god i dont work there any more. i only go there from time to time, but havent been there in 3months. go to walliworld since the new release movies are cheaper...

IMO i think you are taking it a bit to far... just go to another store. why spend money at a place that doesnt want you there in the first place?

[djrussell]

this is kind of a complex situation but it's really not worth the effort you're puting into it. going in to talk to the manager or whatever is a shady area cause they'll probably just kick you right out of the store again. i can see your point in wanting a cop there for that reason. i think you need to talk to the manager ahead of time and set up an appointment to go in and speak with them about it if you so desire. or you could do the whole thing over the phone. i would definitely ask if that's normal procedure for them and if the LP guy has been reprimanded(probably not) or re-trained in any way. also see if they got the communication from corporate.

really though, what do you have to gain here? do you want to shop at this store? i wouldn't go somewhere if i knew my ex worked there. best case scenario: you get an apology. worst case scenario: you get banned from the store, the LP guard got his power trip, and your ex can keep working. who cares?

relating to your friends being kicked out also though... that didn't make too much sense. the only reason i can come up with for them being kicked out is that you could have possibly instructed them to harrass your ex. restraining orders don't say "you and all your friends" though so i'm not sure about that situation.

i'd just drop it. it's only target.

[Nathan0490]

this is kind of a complex situation but it's really not worth the effort you're puting into it. going in to talk to the manager or whatever is a shady area cause they'll probably just kick you right out of the store again. i can see your point in wanting a cop there for that reason. i think you need to talk to the manager ahead of time and set up an appointment to go in and speak with them about it if you so desire. or you could do the whole thing over the phone. i would definitely ask if that's normal procedure for them and if the LP guy has been reprimanded(probably not) or re-trained in any way. also see if they got the communication from corporate.

really though, what do you have to gain here? do you want to shop at this store? i wouldn't go somewhere if i knew my ex worked there. best case scenario: you get an apology. worst case scenario: you get banned from the store, the LP guard got his power trip, and your ex can keep working. who cares?

relating to your friends being kicked out also though... that didn't make too much sense. the only reason i can come up with for them being kicked out is that you could have possibly instructed them to harrass your ex. restraining orders don't say "you and all your friends" though so i'm not sure about that situation.

i'd just drop it. it's only target.


Nope all I ask for is a sincere appology from the LP and Manager of the store.

[MasterCraft]

I think you should push it personally.

Even though He probably won't shop there again, it's the principle.


bigger companies can't have the mindset they can push people around because they hire a rentacop, thinking they won't push it.

[Evilsizer]

I think you should push it personally.

Even though He probably won't shop there again, it's the principle.


bigger companies can't have the mindset they can push people around because they hire a rentacop, thinking they won't push it.

i think you fail to see other side though. this really isnt about a rentacop its about target's employee's safty. if one of there employess feels threatened wiether he did or not. they are well within their rights to ask them to leave or not come back at all.

[SteveLord]

You should fear the rentacops...they might be packing tasers bro!

[djrussell]

I think you should push it personally.

Even though He probably won't shop there again, it's the principle.


bigger companies can't have the mindset they can push people around because they hire a rentacop, thinking they won't push it.

although the manager and LP employee will think that they had a victory, they're losing profit from OP and the people he's influenced in this thread not to shop there. i wouldn't care what they think, they're still losing whether they know it or not.

if an apology is what you're after though and that will make you feel better about the situation, go for it. i, personally, wouldn't waste my time on it.

[d94]

i think you fail to see other side though. this really isnt about a rentacop its about target's employee's safty. if one of there employess feels threatened wiether he did or not. they are well within their rights to ask them to leave or not come back at all.

somehow i dont agree with that.

[Evilsizer]

somehow i dont agree with that.
how so?

target might be a store but it is private property. at any time for no or any reason you or i could be asked to leave. this just doesnt apply to target but all stores "we" enter.

lets say you owned a store and a employee comes up. says there is a OOP between me and said customer. now how it is handled is up to you, you could have you "rentacop" if you will ask that person/party to leave. Other option is to have said employee in your office. while it could have done differently at target, i agree with. its soly up to the manager what to do, we dont know if the manager told the "rentacop" to ask them to leave. we werent there, we arent the "rentacop" or manager on duty.

[SteveLord]

although the manager and LP employee will think that they had a victory, they're losing profit from OP and the people he's influenced in this thread not to shop there. i wouldn't care what they think, they're still losing whether they know it or not.


They haven't lost mine.

Anyone here with half a brain would only use the information here against that store in particular, and not their own local store...hundreds or thousands of miles away.

One bad apple, does NOT always spoil the whole bunch.

And I know that "corporate" has been contacted about the issue, but what does that mean to me? Is that going to make me drive 20 min more to WalMart for something if I can get it at Target? NO.

This is just like the recent Newegg fiasco.

[Dionysos]

There are more that 1800 target stores at this time and each one is a world of its own. There is no "big book of answers" given out by corporate. The managers make the decisions of their stores, not corporate. Yes, you got kicked out for a stupid reason but go on with your life. I really hope your not one of those people that follow someone for miles and miles just because they cut you off in traffic.

[Goonda]

If somebody cut me off, I'd pull out my AT4 and waste them...:rolleyes:

[djrussell]

although the manager and LP employee will think that they had a victory, they're losing profit from OP and the people he's influenced in this thread not to shop there. i wouldn't care what they think, they're still losing whether they know it or not.

They haven't lost mine.

Anyone here with half a brain would only use the information here against that store in particular, and not their own local store...hundreds or thousands of miles away.

One bad apple, does NOT always spoil the whole bunch.

And I know that "corporate" has been contacted about the issue, but what does that mean to me? Is that going to make me drive 20 min more to WalMart for something if I can get it at Target? NO.

This is just like the recent Newegg fiasco.

understood, stevelord. notice my wording. you don't fall into that category. neither do i honestly. i don't go to target that much though. pretty much just for friends that have baby/wedding registries there.

[Nathan0490]

One bad apple, does NOT always spoil the whole bunch.




I would agree! However, how corporate responds to this stores behavior is a good representation of the Target Corporation in whole. IF they ensure that the situation is rectified, then I would certainly agree with your reasoning in this situation. But... if they just shelve the situation and consider me just 1 person they are fools and that shows that they don't give a damn about the customer as an individual. I used to shop at another Target store the one in Arrowhead for clothes periodically, so when I saw that this Target store was being added, the fact that it's much closer and a "Super" Target, I was delighted. If I get proper appologies I will continue to shop at the original store for my clothes and other items. If not I would consider it that corporate simply does not care about me as a customer of their store and shop elsewhere.

[Nathan0490]

i think you fail to see other side though. this really isnt about a rentacop its about target's employee's safty. if one of there employess feels threatened wiether he did or not. they are well within their rights to ask them to leave or not come back at all.

Yes but she most likely used it as a form of harrassment or revenge to get back at me. Thats what makes it improper removal from the store.

I feel that I was harrassed by being made to leave the store. And I do have an Injunction Against Harrassment...

[DorianBrytestar]

Now you have to go get an injunction against the loss prevention guy for harassing you too! !!!!!

[Nathan0490]

:thup::eek:

Now you have to go get an injunction against the loss prevention guy for harassing you too! !!!!!

[stereo555]

Wow , what a bizzare situation .

I would definitely ask the the corporate office for something in "writing" to avoid any possible recurrence or legal problems of this situation in the future . Just shopping at another store may not be good enough ; you never know if that person "may" be working at another store for what ever reason(s) (store transfer/ extra holiday help , etc) and this situation may pop up all over again .

Get it in writing , and pursue a more legal recourse only "IF" this situation arises again .

My .02

[Nathan0490]

Wow , what a bizzare situation .

I would definitely ask the the corporate office for something in "writing" to avoid any possible recurrence or legal problems of this situation in the future . Just shopping at another store may not be good enough ; you never know if that person "may" be working at another store for what ever reason(s) (store transfer/ extra holiday help , etc) and this situation may pop up all over again .

Get it in writing , and pursue a more legal recourse only "IF" this situation arises again .

My .02


One of the best posts in both my thread here and my thread on SD Lounge thus far. I'm getting in writing that I am in fact not banned just due to the fact that someone I have a Injunction Against Harrassment is working at one of their stores? I'm not sure how to ask for that lol.

[Nathan0490]

Just sent this:

Hello Claudia,

It's been approximately 2 weeks since the last time I recieved an email from you notifying that this issue would be followed up on by the store. I have recieved no further communication from Target at the Corporate or local store level. Please update me on what action is being taken to make this right.

Sincerely,
Nathan C******

[MooMasster716]

Can you try to call the store manager first and ask what he can do for you? Honestly dude its been 2 weeks and you still haven't done that? Just take 1min out of your day to call and go from there. E-mailing corporate should have been done regardless but you approaching this all backwards.

[SteveLord]

Can you try to call the store manager first and ask what he can do for you? Honestly dude its been 2 weeks and you still haven't done that? Just take 1min out of your day to call and go from there. E-mailing corporate should have been done regardless but you approaching this all backwards.

I have to agree. I see too many people here rely on emails about support or RMAs and then throw a fit. (not that you are throwing a fit)

Emails get lost, get ignored, as it has your name on it. Phone calls or personal confrontations can almost not be.

[MadMan007]

Written letters are still the best way to make your voice heard :) and if ou want to spend a few bucks Certified Mail will always get their attention.

[Nathan0490]

Written letters are still the best way to make your voice heard :) and if ou want to spend a few bucks Certified Mail will always get their attention.

Good idea, I may look into that shortly, got class here soon.

Thanks guys.

[ScottinIndy]

Nathan, I work for the Target D.C. in Indy, Some of our management team are former store management members, Go after this first and foremost at the store level, It will be much more personal. Call and ask to speak to the manager, Let them know why you are calling and let them know that you have talked with corporate H.Q. ( The managers boss is corporate ).
Store security and assests protection are completely different entity's, Assets protection are actual employees of Target, Security folks are hired rent a cops. A.P. folks are taught to look at everyone like a criminal, However their primary function is loss prevention.
Really sorry to hear you were treated so poorly, I actually enjoy my job with Target and I hate to hear of things like this, I hope you can get some resolution on the store level. After all you were in there with your friends spending money and generating sales and profit for Target.

[jmsanders2]

Not sure how people copy quotes (I'll have to look it up), but ScottinIndy's suggestion is excellent. Working at Target Jr. (Kohls), the structure is the same and going to the manangment is the best. Getting legal or the police involved is too much effort, but I understand the convenience and deals at Target are nice. I would also press Corporate by email for a letter concretely lifting any 'ban' that the peon security imposed, and tell them what you are looking for in this. Trying to get a formal appology from the store personel that offended you is almost impossible, but the store manager will probably appologize. This way, you attack on two fronts with little effort and more than likely you will resolve this quickly.

[RJARRRPCGP]

BOYCOTT TARGET! :mad:

I now hate Target, I want them to go under! :mad:

[Nathan0490]

I asked for an update, several days later I got this:

Nov 25 --

Dear Nathan Chaney,

Thanks for your additional feedback. I forwarded your e-mail to the Store Manager and the Assets Protection supervisor for review.

How Target handles internal disciplinary team member issues is proprietary and will are not able to share with you any action that has taken place.

We always welcome your feedback, so if we can assist you in the future, please contact our Target Guest Relations team at (800) 440-0680. You can also speak with a team member at the Guest Services Desk at your local Target store, or visit us on Target.com. Either way, we're here to help!

Thanks for shopping with us. I hope we'll see you again soon at Target.

Sincerely,

Claudia
Target Guest Relations
www.target.com
[THREAD ID:1-42GMBN]

[vixro]

Sounds fair to me, you're only going to get a real response from this point on by either talking to the store manager in person or on the phone, or by writing a hand written letter to corporate so it bypasses the auto response drones.

[MadMan007]

Give it a few weekdays for the store manager to read the forwarded email and take whatever internal actions he needs to take. Then contact him by phone, mentioning your name should get his attention assuming he takes the email seriously.

Just keep in mind it is the holidays and in retail that's hell so getting a hold of him or getting really swift responses from a front-line person like a store manager may be a bit slower than normal. Contacting him during off peak hours like early or mid-morning during the week would be best.

[RJARRRPCGP]

Jerks. BLEEP! :mad:

Someone at Target now wants to accuse us of attempting to get trade secrets! :mad:

Perseverating about intellectual property isn't gonna get them anywhere.

[djrussell]

Not sure how people copy quotes (I'll have to look it up)

just hit the little "quote" button at the bottom of the post you want to quote.

Someone at Target now wants to accuse us of attempting to get trade secrets! :mad:

what? they didn't "accuse" him of anything. they just said it was proprietary. they have every right not to tell him proprietary info.

whether or not how they discipline should be proprietary or not is a whole different question. that's kind of lame.

[maelstromracing]

just hit the little "quote" button at the bottom of the post you want to quote.



what? they didn't "accuse" him of anything. they just said it was proprietary. they have every right not to tell him proprietary info.

whether or not how they discipline should be proprietary or not is a whole different question. that's kind of lame.

privacy laws. They can't tell you if they did anything or not. Privacy laws. All they can tell ya is the issue is resolved or not. Period.

[Kenshiro]

Wow.... i didn't know Target has the same authority as the police.