Chiefvalue customers, check your CC statements

palesicklydwarf · Nov 2, 2007

I placed an order in early October at Chiefvalue and used a CC I haven't used online in several months (and rarely use locally either). Lo and behold three days later I get two unauthorized charges for Skype ($10 and $18) on the card. I am drafting a letter to dispute the charges and thought I would let anyone that has bought from Chiefvalue recently know that they should check their CC statements for unauthorized charges. My experience may be unique though.

Automata · Nov 2, 2007

I'm wondering if it is a company issue or an employee issue....regardless, I won't be shopping there

Thanks for the info

AngryArtichoke · Nov 2, 2007

It looks like it's a fairly new company, you should also post any troubles you have with the BBB

heres the company profile:
http://www.labbb.org/BBBWeb/Forms/Business/CompanyReportPage_Expository.aspx?CompanyID=13218251

palesicklydwarf · Nov 2, 2007

I don't know how they got the CC number either (I chose not to keep it on file with them). I have scanned for trojans, etc. on my PC and didn't find anything. No other strange charges have shown up on any of my other 3 cards that I use more regularly to buy things online at several other sites. So, IMO, it has to be a Chiefvalue issue. I have never even used Skype or been to their website either.

Chiefvalue is one of Newegg's other companies. I know because I have received a Newegg sales flyer in a package from them before.

Automata · Nov 2, 2007

palesicklydwarf said:
I don't know how they got the CC number either (I chose not to keep it on file with them). I have scanned for trojans, etc. on my PC and didn't find anything. No other strange charges have shown up on any of my other 3 cards that I use more regularly to buy things online at several other sites. So, IMO, it has to be a Chiefvalue issue. I have never even used Skype or been to their website either.

Don't eliminate the possibility that an employee could have done it

palesicklydwarf · Nov 2, 2007

thideras said:
Don't eliminate the possibility that an employee could have done it

Yeah, that is a possibility and I sort of figured it might be a unique experience that affects me and not others. The only good thing is that I have that particular CC mostly maxed out (not much of a credit limit on it either, hence the very occasional use

).

If it had been a single charge I might have chalked it up to some kind of promotion that I failed to opt out of during checkout like newegg did at one time with pc magazine online subscriptions.

Satyrist · Nov 2, 2007

It's one reason I use my Citibank card with a virtual card number (limited $$$ and expiration date) every time I shop online.

Automata · Nov 2, 2007

Satyrist said:
It's one reason I use my Citibank card with a virtual card number (limited $$$ and expiration date) every time I shop online.

Now THAT is slick.

Satyrist · Nov 3, 2007

thideras said:
Now THAT is slick.

I'd think it was common sense, but each to their own...

Chiefvalue customers, check your CC statements

palesicklydwarf

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Automata

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AngryArtichoke

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palesicklydwarf

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Automata

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palesicklydwarf

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Satyrist

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Automata

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Satyrist

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