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View Full Version : Need help (vista)


newbzg
12-03-07, 03:11 AM
Hello everyone,

I've a HP laptop dv9000, now whenever i turn on the machine either "safe mode or normal" I get the LogonUI.exe - Bad Image (C:\windows\system32\wintrust.dll) window and cannot close it. In fact I can't even do anything else, like getting on the internet and so on.

Now I ran Ad-aware but it just goes "not responding" when it finishes. Same goes for Safe-Mode.

I've ran out of ideas on what to do. Any help would be greatly appreciated.

Thank you.

usp8riot
12-03-07, 06:51 AM
Have you tried the repair option with the install CD?

seahawk83
12-03-07, 02:59 PM
to troubleshoot your prob, the first step is to do what previous post was and then go fom there, apparently you have another sytem to post so it may be a step by step process to figure out what is going on
and di you google the error you are experiencing, Bad Image (C:\windows\system32\wintrust.dll)
it''s not fun but the options are starting from scratch or figuring out what's up

newbzg
12-04-07, 09:43 AM
Yes I have done my search and came up with nothing :(

I do not have the Install CD because when the laptop was bought it came vista pre-installed.

seahawk83
12-04-07, 12:26 PM
do you have any type of vista software, eg.. any version of vista on cd's?
when you press F8 at startup can you get to a command prompt,
does your pc use or have a floppy drive? If so, you can try to copy a wintrust.ddl from a known working machine and copy it to your machine replacing the original, if you have the floppy drive. Or you can get hold of a Emergency Boot cd which you can d/l fron the Interent from a friends compouter and boot your system with that cd.
Contact HP and see how much they want for a recovery disk?
few things to think about, update your post

newbzg
12-05-07, 01:29 AM
It's a friends laptop.

I am on my desktop now. F8 works but so what, doesn't matter which option I choose the error is still there. Does not have a floppy drive.

Why would i use emergency boot cd ? i can boot to win fine, just the error problem. I need the repair cd not the boot cd, unless it has an option to recover/repair.

Thank you for the help. I am going to try to contact HP.