why is my new external modem so slow?

[BigRed]

ok this confuses me. i just bought a new us robotics external modem and my ping in games has jumped up 40ms :( i thought this thing was supposed to be faster.
i flashed the modem bios but it didnt help.
i found out though that if you flash the bios on this modem it now supports v.92 hehe
but why are my games slower?

[BigRed]

Bump

[BigRed]

guess nobody knows

[Rick G]

Ok...it's been a while for me and dial modems, but here's a couple of shots in the dark (hope I don't offend you if this is too basic)...
- Make sure your connection [line] speed is greater than or equal to your old modem
- Make sure your COM port settings are more than 9600
- Make sure flow control is hardware (or none)
- Make sure you're using the latest drivers (for V.92) for the Robotics
- Make sure the modem on the other side is V.92 and V.PCM compatible
- Make sure your upstream and downstream speeds are comparable to your old modem (I think they're adjustable according to V.PCM specs)

Well...That's all I've got. Good luck.

[It_The_Cow]

This may sound weird, but have you connected the phoneline through a surge protector? I'm not sure what it did for my ping, but switching surge protectors increased my downloads by ~174% (23kbs to 40-42kbs). It was the same modem as yours, and needless to say, I was ecstatic

[lennytiger]

it puts a constant electric current through the line going to the computer not a high voltage only a few milliamps, and it really helps!! :)

[BigRed]

i dont have it on a surge protector cuz i heard it really slows it down.