"That online chat 'assistant' may not be real"

djrussell

Member

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Joined

May 25, 2007

Location

everett, wa

• Dec 17, 2007

• #1

interesting article about "livechat" customer service...

http://money.cnn.com/2007/12/14/technology/sloan_upsellit.fortune/index.htm?postversion=2007121705

 

dogbert_2001

Member

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Joined

Dec 9, 2005

• Dec 17, 2007

• #2

like SmarterChild

 

SteveLord

Member

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Joined

Jan 19, 2005

• Dec 17, 2007

• #3

Or the Microsoft Santa bot......

 

Moto7451

Senior Something

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Joined

Feb 24, 2004

Location

LA, CA

• Dec 19, 2007

• #4

dogbert_2001 said:

like SmarterChild

Click to expand...

Except less likely to be tricked into saying naughty things by 12 year olds.