- Joined
- Sep 6, 2003
I was having some trouble with my MX1000, it was charging inconsistantly.
So I called up logitech and told them, I think I was only on hold for about 15 seconds or less.
The guy I talked to was very friendly and from the US.
I told him the problem and no questions asked he asked for my address and email address and sent me form for mailing my mouse back. I only spent a total of about 8 minutes on the phone.
I shipped my mouse and recieved a replacement within a week and a half of shipping my mouse.
I was offered cross shipping, but I refused it as it was more of a pain that it was worth considering I have tons of mice laying around.
Thumbs up to logitech
So I called up logitech and told them, I think I was only on hold for about 15 seconds or less.
The guy I talked to was very friendly and from the US.
I told him the problem and no questions asked he asked for my address and email address and sent me form for mailing my mouse back. I only spent a total of about 8 minutes on the phone.
I shipped my mouse and recieved a replacement within a week and a half of shipping my mouse.
I was offered cross shipping, but I refused it as it was more of a pain that it was worth considering I have tons of mice laying around.
Thumbs up to logitech