- Joined
- Jun 8, 2007
- Location
- Sebring, FL
I don't know if any of you have or own a Alienware PC or Laptop but I was giving a Alienware laptop a long time ago as a gift. Not the worst gift in the whole world. Anyways to make a long story short they have warranty on there computers as most company's should but that was not the problem the problem was my drivers disk some how got cracked right in half.
When I called they said my computer was no longer under warranty and that they could not help me in anyway. In other words I had to buy a new laptop from them. I asked to speak to a supervisor and was told the same thing again. I said that I would be more then willing to buy the drivers disk and that got me nowhere. Needless to say I will never take a Alienware computer even as a gift unless it was to smash the crap out of it and mail it back to Alienware with a note enclosed "CD WONT EJECT"
When I called they said my computer was no longer under warranty and that they could not help me in anyway. In other words I had to buy a new laptop from them. I asked to speak to a supervisor and was told the same thing again. I said that I would be more then willing to buy the drivers disk and that got me nowhere. Needless to say I will never take a Alienware computer even as a gift unless it was to smash the crap out of it and mail it back to Alienware with a note enclosed "CD WONT EJECT"