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View Full Version : Asus vs. Gigabyte for RMA


legendary
08-20-08, 08:57 PM
Well I like the fact that Asus responded within their promised time for an RMA number. Lucky for me, it was within 14 days I bought this board so I was able to exchange this motherboard for a new one at the store I bought it from. On the other hand, I submitted a request for an RMA # from Gigabyte a week ago and have yet to hear from them... I keep on checking my request number and it still has no RMA number attached to it... I never went past sending the actual motherboard out, but Asus beats Gigabyte in this case.

WonderingSoul
08-20-08, 09:17 PM
They may beat them for response, service though... I have had nothing but nightmares.. For example REPEATED RMAs due to them sending me DOA boards...

legendary
08-20-08, 11:59 PM
Would you happen to know how long it actually takes for Gigabyte to give an RMA number? I described my problem with great detail so it's not like I gave them just a brief summary of what's wrong with the motherboard.