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View Full Version : GSkill HZ RMA. Return both sticks or only 1? Stuff is >2 years old

Bottomsup
09-02-08, 07:44 PM
Hi,

One of my GSkill HZ sticks that I paid a lot for when Conroe first launched is dead. Machine was having intermittent post issues with it and now it won't post at all unless I remove that particular stick.

I'm going to RMA it, but my question is should I RMA both sticks to so I get a set back or just the bad one? I'm also not sure what I'll get as a replacment since I purchased these 2 years ago which is an eternity for technology.

Aside from the question of returning 1 or 2 sticks do you think I'll get high quality D9 micron in return?

P.S. This memory was never run out of spec.

Thanks
Big Lar
09-02-08, 07:51 PM
If the memory was purchased as a kit, send it back as a kit. I bet they still have HZ available, heck newegg was selling it 6 months ago.

Larry
Bottomsup
09-02-08, 07:54 PM
If the memory was purchased as a kit, send it back as a kit. I bet they still have HZ available, heck newegg was selling it 6 months ago.

Larry

I don't think I purchased it as a kit. Don't remember :confused::confused::confused::screwy:
Big Lar
09-02-08, 07:58 PM
Just send g.skill an email then and ask if you should send them both. I know I had to send both when 1 of my ballistix died..

Larry
AsusLover
09-02-08, 08:04 PM
You should beable to tell with the serial # on the sticks if it was a kit or not.
Big Lar
09-02-08, 08:10 PM
I just pulled my HZ out that I have sitting here, they were bought as a kit, and the last 4 numbers are xxx6 on 1 and xxx5 on the other. If yours are a kit, they should be 1 number different on the end.

Larry
Viol8ted
09-02-08, 10:37 PM
It's better to send both. They will send you a whole new kit. I had the same issue with my HZ's about 2 months ago.
Bottomsup
09-02-08, 10:40 PM
It's better to send both. They will send you a whole new kit. I had the same issue with my HZ's about 2 months ago.

Mine have the +1 serial numbers so they are a kit too. Thanks guys.
Bottomsup
09-04-08, 08:04 PM
It's better to send both. They will send you a whole new kit. I had the same issue with my HZ's about 2 months ago.

GSkill recommended this too. I sent off both sticks. Just sux having my computer out of commission. I guess I could pick up a cheap stick in the meantime. How long did it take them to turn around your RMA?