- Joined
- Sep 4, 2007
- Location
- Uppsala, Sweden
Hi all,
recently purchased an Asus Striker II Formula off eBay, came with EK waterblocks and all. Unfortunately it's got the dreaded CPU INIT problem, so an RMA is the way to go (if any). Problem is that I'm the 2nd owner, and located in Sweden. I've filled out a form at Asus tech but got a reply that I should contact the reseller, they don't handle RMA was the answer I received.
Does anybody here know what policy Newegg has? I have a copy of the receipt, but it's ofcourse not my name and address on it... can I RMA it anyway and have it sent back to me, or will it be impossible due to shipping costs and all?
Kinda getting frustrated with a company offering 3 years of warranty, yet making it completely impossible to actually claim it...
Any ideas if I can either get a new board, or at least some of my money back? I don't want to have anything to do with the board anymore, actually, so IF I could successfully RMA it, I'd be selling the new board pronto...
Cheers,
//Joris, Sweden
recently purchased an Asus Striker II Formula off eBay, came with EK waterblocks and all. Unfortunately it's got the dreaded CPU INIT problem, so an RMA is the way to go (if any). Problem is that I'm the 2nd owner, and located in Sweden. I've filled out a form at Asus tech but got a reply that I should contact the reseller, they don't handle RMA was the answer I received.
Does anybody here know what policy Newegg has? I have a copy of the receipt, but it's ofcourse not my name and address on it... can I RMA it anyway and have it sent back to me, or will it be impossible due to shipping costs and all?
Kinda getting frustrated with a company offering 3 years of warranty, yet making it completely impossible to actually claim it...
Any ideas if I can either get a new board, or at least some of my money back? I don't want to have anything to do with the board anymore, actually, so IF I could successfully RMA it, I'd be selling the new board pronto...
Cheers,
//Joris, Sweden