- Joined
- Dec 25, 2004
Ok, I was dithering on which motherboard to get to replace my fried board.
I clicked the final submit button at 11:59AM PST, and it opened up completed confirmation screen before 12:00 PST. I'd paid for rush delivery. My card was charged and I recieved confirmation email with a timestamp of 12:05 PST.
They didn't ship it though. It is still just sitting at charged.
The order details page on my account says that it was submitted right at 12:00 noon.
Given their requirements of submitted before noon, and charged by 12:30 for same day rush shipping, would it be reasonable to ask for a refund of the rush charge? (Given that they limit their total liablity to that amount of the rush charge if they don't get it shipped. Though the policy page says $2.99, they are sometimes charging $3.99, like they did for me.)
I clicked the final submit button at 11:59AM PST, and it opened up completed confirmation screen before 12:00 PST. I'd paid for rush delivery. My card was charged and I recieved confirmation email with a timestamp of 12:05 PST.
They didn't ship it though. It is still just sitting at charged.
The order details page on my account says that it was submitted right at 12:00 noon.
Given their requirements of submitted before noon, and charged by 12:30 for same day rush shipping, would it be reasonable to ask for a refund of the rush charge? (Given that they limit their total liablity to that amount of the rush charge if they don't get it shipped. Though the policy page says $2.99, they are sometimes charging $3.99, like they did for me.)
